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Directing and controlling
- 1. Directing and Controlling Presentedby :- Mahesh wadhwa KURUKSHETRA UNIVERSITY KURUKSHETRA (DTHM)
- 2. Unit-4 Introduction:- Meaningof Directing. Elements of directing:- Motivation: Leadership, and communication. Motivation:- Meaning of motivation, Importance of motivation, and Theories of motivation. Communication:- Meaning of Communication, Types of communication, and Importance of communication. Leadership:- Meaning of Leadership, Styles of leadership. Controlling:- Meaning of Controlling, and Controlling process.
- 3. Definition of Directing Directingis the process of guiding and supervising employees, often one-on one, while they work. Apart from that, Directing means giving instructions, guiding, Motivating, leading the staff in an organization in doing work to achieve organization goals.
- 4. Elements of Directing 1)Motivation 2) Communication 3) Leadership
- 5. Definition of Motivation Motivationmeans a process of stimulating people to action to accomplished desired objective. In other words, the process that account for an individual intensity, direction, and persistent of effort towards attaining a goal. Motivation Direction Intensity persistence
- 6. Importance of Motivation 1):-Improve level of efficiency of employees. 2):- Creating friendly and supportive relationship. 3):- Changes the negative attitude to positive. 4):- Helps in Satisfying needs of the employees.
- 7. Theories of humanMotivation (A) Content Theories 1):- Maslow’s Hierarchy of needs theory. 2):- Herzberg's Motivation – Hygiene theory. 3):- McClelland's needs theory. 4):- Alderfer’s ERG theory (B) Process theories 1):- Vroom’s valance - Expectancy theory. 2):- Adam’s equity theory 3):- Goal setting theory 4):- Reinforcement theory
- 8. Definition of Communication 1):-Communication is the process by which two or more persons come together to exchange ideas and understanding amongst themselves. 2):- Communication is a basic organization function, which refers to the process by which a person ( known as sender ) transmits information or message to another person (known as receiver).
- 9. Types of Communication SR No TypesExample Usefulness 1 Oral Communication Conversations, Interviews, Phone calls, Speech Etc. It is the easiest. when one needs to communicate urgently. 2 Written Communication Letters, Memos, Reports so on. It is relatively permanent and accessible. 3 Non Verbal Communication Facial expression, Actions, Tone Etc. Body unconsciously does 90% of communication
- 10. Importance Of Communication 1):-Communicate helps employees to understand their roles clearly and perform effectively. 2):- It helps to achieving co-ordination and mutual understanding. 3):- It leads to increased productivity. 4):- Communicate improves managerial efficiency and ensures corporation of the staff. 5):- Effective communication helps in molding attitudes and building up employees’ morale.
- 11. Definition of Leadership Leadershipis ultimately about creating a way for people to contribute to making something extraordinary happen. -: Alan keith In other words, The art or process of influencing people so that they will strive willingly and enthusiastically toward the achievement of group goals.
- 12. Styles of Leadership 1):-Autocratic Leadership:- Boss makes decisions on their own without consulting employees. 2):- Free – reign Leadership:- Leader believes in minimal supervision, leaving most decisions to subordinates. 3):- Democratic Leadership:- Involves subordinate in making decisions.
- 13. Definition of Controlling ●A process of monitoring performance and taking action to ensure desired results. ● It sees to it that the right things happen, in the right ways and at the right time.
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