1. SANTHOSH KUMAR.S
No 9/7 First Floor 10th
lane Indira Nagar
Adyar , Chennai • 600020
Tamil Nadu, India, Cell: (+91) 9965380505, 7010880796
parrot.santhosh89@gmail.com
Seeking the Challenging Position
A highly talented Executive with extensive experience in coordinating entire station and communicating
with front- and back-of-the-house personnel to provide a dining experience that meets or exceeds guest
expectations; processing guest orders to ensure that all items are prepared properly and on a timely
basis.
Summary of Qualifications
• Great knowledge of principles and processes for providing customer and personal services.
• Sound knowledge of principles and methods for showing, promoting, and selling products or
services.
• Exceptional ability to give full attention to what other people are saying, taking time to understand
the points being made, asking questions as appropriate, and not interrupting at inappropriate
times.
• Uncommon sense of actively looking for ways to help people.
• Strong sense of being aware of other peoples' reactions and understanding why they react as they
do.
• Great sense of adjusting actions in relation to others' actions.
• Exceptional ability to listen to and understand information and ideas presented through spoken
words and sentences.
• Immense ability to communicate information and ideas in speaking so others will understand.
• Great people management skills with the ability to train and develop others.
Career Achievements
• Demonstrated ability to motivate staff to maximize productivity.
• Controlled costs through the most effective uses of manpower and available resources
Technical Skills
• Proficiency in using touch screen ordering systems
• Proficiency in using cash registers and cash handling methods
Santhosh .S | Confidential

2. Worked in Awards winning Restaurant
Tamilnadu tourism award 2015 Jonah’s bistro group of Paulson & Beauty fashion pvt ltd
Present Working
Professional Work Experience
Santhosh .S | Confidential
Worked as room service in Hotel Breeze
Chennai -26th
sep-2011 to 14-feb-2012
Worked as senior captain in Elementz café
Chennai 12th
-feb to 16th
july 2011
Worked as waiter in Osteria Italian restaurant Deccan Plaza
Chennai 01st
-june-2008 to 07th
–june-2009
Worked as F&B Service Captain in Sam pizza
Chennai -20th
may 2012 to 15 sep 2012
Working as Shift Manager in Jonah’s meet chef willi and goes fishing
specialty Restaurant group of Paulson & Beauty Fashion
Chennai – Since 16*-July-2014 till the date
Worked as Senior captain Nandos Restaurant
Chennai – 9-Nov-2012 to 10-july-2014

3. F&B Skills
• In-Depth Knowledge of In Room Dining
• Good Knowledge to work in All Dining Restaurant
• Good Creativity for Banquets setup
Responsibilities and Achievements
• Inspired each and every team member to perform and produce their best.
• Determined the duties and responsibilities of individuals in a team.
• Analyzed the individual performance of each team member and motivated them to perform even
better.
• Organized training workshops to improve the performance of the members who were lagging
behind in terms of performance.
• Cost controlling of all the area of possibility as per the P&L Report
• Managing guest queries in a timely and efficient manner
• To ensure team members are trained to recognize selling opportunities when taking orders i.e. 'up
sell'.
• Drive sales to maximize budgeted revenue
• Plan and organize various food festivals, restaurant promotions or theme nights.
• Monitor the daily number of covers and the average check of restaurant.
Prepare the monthly reports on the performance of outlet.
• Develop menus with other members of F&B team & with market survey
following outlet targets and objectives, work schedules, budgets, and policies and procedures
according to Hilton standard.
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensuring communication meetings are conducted monthly twice
• Assist other departments wherever necessary and maintain good working relationships.
• Comply with hotel security, fire regulations and all health and safety legislation
• Making passionate to all team /self for delivering exceptional levels of guest service
• Flexibility to respond to a range of work situations
Ability to listen/ and respond to demanding Guest needs
Computer Skills:
• POS - MICROS System
• FCS
Santhosh .S | Confidential

4. • Check EAM
• MS Office
Educational Qualifications
SSLC : Guru Doran Matriculation higher secondary school 2006
DTHM* : Modern institute of Hotel Management 2006-2008 (Vellore)
Bartender : Bar square. From 2009 to 2009 (Chennai)
Personal Profile
Father's Name : Selvaraj.p Father's Occupation : messenger
Gender : Male DOB : 18.08.1990
Height :169 Weight :70
Nationality : Indian Marital Status : Married
Declaration
"I here by declare that the statements made by me in the curriculum vitae are true and complete to the
best of my knowledge and believe nothing has been concealed or suppressed."
Date : Sincerely,
Place :CHENNAI. Santhosh kumar.S
Santhosh .S | Confidential