1. DAVID LOVELACE
6933 Cameron Crest Circle
Raleigh, NC 27613
(813) 220 - 7812
david1lovelace@gmail.com
https://www.linkedin.com/in/david1lovelace
PROFESSIONAL SUMMARY
Sales Professional and Military Veteran and 8+ years of proven experience in the United States Navy and Private Sector.
Accomplished measurable results while leading teams of 20+ in a dynamic, fast - paced environment. Possess a comprehensive
background in Software Analysis and Program Development. Managed risk upon multiple lines to protect assets property and
equipment valued over $5M while meeting the expectations of senior leadership. Possess extensive knowledge in Logistics and
Sales. Recipient of multiple awards for outstanding performance and professionalism in the United States Navy. Career
supported by Department of Defense certifications and a Bachelor of Science in Information Technology.
 Sales and Marketing  Retail Management  Program Development
 Leadership / Supervision
 Data Analysis
 Training and Development
 Policy Implementation
 Organization/Communication
 Information Technology
PROFESSIONAL EXPERIENCE
UNITED STATES NAVYRESERVE – Raleigh, NC 2010 – Present
Logistics Supervisor
Manages inventories of repair parts and general supplies that support ships, squadrons, and shore-based activities; procure,
receive, store and issue material and repair components while utilizing financial accounting and database systems to perform
inventory and financial management functions
 Coordinated strict adherence to cost, schedule and contract performance requirements; resolved cost over-runs and
produced over $100K in cost avoidance and saving to the program
 Managed all input of 800+ sailors’ uniform measurements into a new automated online database ordering system
 Managed personnel accounts for uniforms, meals, postal services, general supply items, and procurement valued over
$5M
 Audited multiple budgets expenses involving meals, allowance, and lodging
 Arranged lodging for 200+ personnel to ensure safe travel from locations directly contributing to the success of the
organization
 Directly contributed to the 100% success rate of the organization for their tri-annual inspection
 Ensured correct sizing for members and distribution for uniforms once delivered
AT&T MOBILITY – Tampa, FL and Durham, NC 2010 – Present
Sales Consultant
Handled all administrative aspects sales including completing customer contracts and warranties, pulling products from
inventory, accepting customer payments and filing the completed orders while maintaining strong knowledge of all products,
accessories, pricing plans, promotions and service features
 Generated forecasting projections to enhance strategic involvement of reaching sales goals of $700K
 Provided a superior customer service experience to 600+ customers to add to the overall productivity of the store
 Maintains AT&T product integrity by creating a complete customer solution to every customer, consistently based on
needs of the customer gained from fact finding questions
 Developed marketing techniques to facilitate sales resulting in saving the company $900K in opportunity loss
 Improved the inventory process through determining lean and efficient processes to result in 100% accountability
 Guided team members to create customer service experiences that drove the company to earn profitable sales goals
 Increased sales by 30% through implementing an exemplary customer service culture
 Performed above company standard in sales turnaround from customer assessment to out the door sale throughout
assigned store
 Managed the efficient and accurate inventory of products overall decreasing “Shrink Results” by 80%

2. DAVID LOVELACE, PAGE 2
EBAY – Tampa, FL 2008 - 2010
Business Owner
Directed the correspondence and procurement from beginning until the end of the full sales cycle
 Operated an online auction store, specializing in baby and child apparel while driving sales to above industry average
standards
 Created a profitable product turnover ratio to exceed expectations through various retail markets
 Implemented product inspections to ensure a positive customer experience
 Maximized customer buying exposure by earning a 100% satisfaction rate to gain market control as well as a
competitive advantage against competitors
TOYOTA OF TAMPABAY – Tampa, FL 2007 - 2009
Sales Consultant
Created a successful sales culture while driving profitable results through strategic planning
 Developed strong, trusting relationships with families through compassionate counseling and commitment to create a
secure environment for the final close of the contract
 Achieved business goals by effectively coordinating with senior management and staff to provide the highest quality
of customer service and team oriented effectiveness
 Maintained an in-depth knowledge of a complete line of products, services, and customers’ requirements through in-
house training and research
 Solved customer service issues, and promoted plans and products over the average volume by 115%
 Designed programs on the web to allow positive communications between services and families through analysis,
initiative and judgment
MERCEDES BENZ OF TAMPA – Tampa, FL 2005 - 2007
Sales and Customer Service Representative
Collaborated with senior leadership to ensure a positive customer experience and profitable outcome for organization
 Built a warm lead list and maintained contact with customers to ultimately end in closing sales and 46 referrals
 Directed customer relation techniques resulted in the sale and processing of $8,000,000 worth of merchandise
 Comprehensive understanding of merchandise and products resulted in effective personal sales and marketing of
assets
 Grew sales to above company standards by utilizing strategic sales tactics to earn profitable outcomes of 20% above
goals expectations
EDUCATION / CERTIFICATIONS
Bachelor of Science in Information Technology – American Intercontinental University
Advanced Leadership Course – U.S. Army
NOTABLE AWARDS
Navy and Marine Corp Achievement Medal (x2)
TECHNICAL SKILLS
Software: Microsoft Office (2003, 2007, 2010)
Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Outlook), SharePoint, HTML5, CSS3, SQL, Java, C#, N-Tier
Architecture
Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 7, Windows 8