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ABBY BONDURANT
14209 Fiddlers Ridge Place, Midlothian, VA 23112 C: 8043637446 atbondurant15@gmail.com
Self-motivated, responsible, and passionate professional with strong interpersonal skills. Successful
completion of various sales training courses and management programs. Experienced in business to business
sales, developing respected referral relationships and providing quality customer service.
Highly focused, energetic, and competitive employee that loves to take on new challenges, have a passion to
succeed and thrives to always be better. Embraces continuous improvement through feedback and pursuing
personal development as an ongoing process.
Action Oriented/Consistently meet goals
Proficient computer skills
Personnel management
Efficient multi-tasker
Team leadership and cross-functional team
leadership
Process Improvement
Communication (oral and written)
Sales Operations
Execution/Always follow through on commitment
New Business Development
Accountable
Customer service-oriented
Deadline-oriented/takes initiative
New business development
Staff training/development/coaching
Client account management
Subscription Services Sales Manager, 02/2010 to Current
TriMech Solutions LLC – Glen Allen, VA
TriMech has helped clients design better products by partnering with them and offering CAD, CAE, PDM,
FEA, CAM software.
TriMech is a value-added reseller of SOLIDWORKS and Stratasys 3D Printers
Manages all subscription services for our Solution Partners including, Dassault Systems SolidWorks,
Stratasys - 3D Printing, DriveWorks, CATIA, and SolidProfessor which brings in 50% of GP for overall
sales within company
TriMech Solutions produced over $50M in Revenue in 2015.
Strives to provide the team with transitioning to self-managed work and developing and sustaining
problem solving, continuous improvement and decision making skills
Provides direction to promote sales of new and existing subscription service contracts and implements
promotional campaigns
Works directly with GSA (General Services Administration) representatives to provide simplication to
government procurement with allows for on time contracts
Trained, coached and mentored team to ensure smooth acquisition to adopt to company policies and
culture during company merger while maintaining 92% renewal rates
Spearheads cross-functional initiative with Outside and Inside Sales Department to allocate resources to
produce over $1M in revenue on existing clients with aged product subscription service contracts
Works directly with Dassault Systems Regional Subscription Service Sales Managers to achieve 90/90
subscription service rate on new subscription sales with software as well as current/renewing
subscription sales.
Earned TriMech Company Impact Award/President's Club 2008, 2010, 2011, 2012, 2013, 2014, and 2015
Earned Daussault Systems SolidWorks 90/90 club 2010, 2011, 2012, 2013, 2014, and 2015
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
Training Coordinator and Sales Support, 05/2007 to 02/2010
TriMech Solutions LLC – Glen Allen, VA
Responsible for scheduling all courses in 6 locations which included registering students, sending
confirmations, updating schedule/calendar based upon needs and availability
Worked directly with sales team to promote training and fill classes
Processing new sales leads
Managing the correspondence between the sales team and their clients
Monitoring customer accounts
Providing data and reports to help the sales team
Keeping track of sales targets
Earned Company Impact Award/Presiden'ts Club 2008
Customer Service Representative, 09/2005 to 05/2007
TriMech Solutions LLC – Glen Allen, VA
Ensured to provide excellent customer service in a timely and professional manner
Serve as liaison between customer support team, management and customer to improve customer service
and business productivity
Analyze customer complaints and provide appropriate corrective actions
Assist directly or route customers to the appropriate personnel for assistance
Ensure customer satisfaction by meeting customer needs in courteous and timely manner
Residential Property Manager, 01/2004 to 06/2005
Shockoe Properties – Richmond, VA
Responsible for finding and screening tenants
Handled complaints, emergencies, evictions, and move-ins/move-outs
Coordinated maintenance repairs with maintenance team
Knowledge of Landlord-Tenant Law
Bachelor of Science: Business, 2003
Virginia Commonwealth University - Richmond, VA
Divsion 1 Women's Field Hockey in CAA 1999 - 2003 and Team Co-Captain Senior Year 2003
EDUCATION
Earned Company Impact Award/President's Club for TriMech Solutions LLC 2008, 2009, 2010, 2011,
2012, 2013, 2014, 2015, and projected for 2016
Earned Daussault Systems SolidWorks 90/90 club 2010, 2011, 2012, 2013, 2014, 2015, and projected for
2016
ACCOMPLISHMENTS

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Abby Bondurant Resume

  • 1. ABBY BONDURANT 14209 Fiddlers Ridge Place, Midlothian, VA 23112 C: 8043637446 atbondurant15@gmail.com Self-motivated, responsible, and passionate professional with strong interpersonal skills. Successful completion of various sales training courses and management programs. Experienced in business to business sales, developing respected referral relationships and providing quality customer service. Highly focused, energetic, and competitive employee that loves to take on new challenges, have a passion to succeed and thrives to always be better. Embraces continuous improvement through feedback and pursuing personal development as an ongoing process. Action Oriented/Consistently meet goals Proficient computer skills Personnel management Efficient multi-tasker Team leadership and cross-functional team leadership Process Improvement Communication (oral and written) Sales Operations Execution/Always follow through on commitment New Business Development Accountable Customer service-oriented Deadline-oriented/takes initiative New business development Staff training/development/coaching Client account management Subscription Services Sales Manager, 02/2010 to Current TriMech Solutions LLC – Glen Allen, VA TriMech has helped clients design better products by partnering with them and offering CAD, CAE, PDM, FEA, CAM software. TriMech is a value-added reseller of SOLIDWORKS and Stratasys 3D Printers Manages all subscription services for our Solution Partners including, Dassault Systems SolidWorks, Stratasys - 3D Printing, DriveWorks, CATIA, and SolidProfessor which brings in 50% of GP for overall sales within company TriMech Solutions produced over $50M in Revenue in 2015. Strives to provide the team with transitioning to self-managed work and developing and sustaining problem solving, continuous improvement and decision making skills Provides direction to promote sales of new and existing subscription service contracts and implements promotional campaigns Works directly with GSA (General Services Administration) representatives to provide simplication to government procurement with allows for on time contracts Trained, coached and mentored team to ensure smooth acquisition to adopt to company policies and culture during company merger while maintaining 92% renewal rates Spearheads cross-functional initiative with Outside and Inside Sales Department to allocate resources to produce over $1M in revenue on existing clients with aged product subscription service contracts Works directly with Dassault Systems Regional Subscription Service Sales Managers to achieve 90/90 subscription service rate on new subscription sales with software as well as current/renewing subscription sales. Earned TriMech Company Impact Award/President's Club 2008, 2010, 2011, 2012, 2013, 2014, and 2015 Earned Daussault Systems SolidWorks 90/90 club 2010, 2011, 2012, 2013, 2014, and 2015 PROFESSIONAL SUMMARY SKILLS WORK HISTORY
  • 2. Training Coordinator and Sales Support, 05/2007 to 02/2010 TriMech Solutions LLC – Glen Allen, VA Responsible for scheduling all courses in 6 locations which included registering students, sending confirmations, updating schedule/calendar based upon needs and availability Worked directly with sales team to promote training and fill classes Processing new sales leads Managing the correspondence between the sales team and their clients Monitoring customer accounts Providing data and reports to help the sales team Keeping track of sales targets Earned Company Impact Award/Presiden'ts Club 2008 Customer Service Representative, 09/2005 to 05/2007 TriMech Solutions LLC – Glen Allen, VA Ensured to provide excellent customer service in a timely and professional manner Serve as liaison between customer support team, management and customer to improve customer service and business productivity Analyze customer complaints and provide appropriate corrective actions Assist directly or route customers to the appropriate personnel for assistance Ensure customer satisfaction by meeting customer needs in courteous and timely manner Residential Property Manager, 01/2004 to 06/2005 Shockoe Properties – Richmond, VA Responsible for finding and screening tenants Handled complaints, emergencies, evictions, and move-ins/move-outs Coordinated maintenance repairs with maintenance team Knowledge of Landlord-Tenant Law Bachelor of Science: Business, 2003 Virginia Commonwealth University - Richmond, VA Divsion 1 Women's Field Hockey in CAA 1999 - 2003 and Team Co-Captain Senior Year 2003 EDUCATION
  • 3. Earned Company Impact Award/President's Club for TriMech Solutions LLC 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, and projected for 2016 Earned Daussault Systems SolidWorks 90/90 club 2010, 2011, 2012, 2013, 2014, 2015, and projected for 2016 ACCOMPLISHMENTS