Joshua D French resume

1. JOSHUA D. FRENCH
Lavon, TX 75166 – (561) 309-7072
joshfrench1973@gmail.com –www.linkedin.com/in/frenchjoshua
OPERATIONAL EXCELLENCE LEADER
BACKGROUND SUMMARY
Operations Leader – Couplingsales experienceand recent degree in Operations Management into a career in operations
and supply chain management. Proven demand planning, inventory, merchandising and quality focused operations
support leader. Pursuing opportunities to leverage broad career experience to improve the Sales & Operations Planning
process with a company in the Dallas/Fort Worth area.Competencies encompass:
Demand Planning
Project Planning & Coordination
Materials Handling
Inventory Control
Continuous Improvement
Team Building
Customer Relationship Leadership
Operations/Sales Support
Software and Technical Experience
MS Office (Excel, Word, PowerPoint, Visio,
Publisher, Project)
Project Management Methodologies
Lean Six Sigma Methodologies (DMAIC, 5s,
Kaizen, Kanban, JIT, TOC)
SAP ECC R/3 6.0 (MM, SD, PP, MRP)
Coca-Cola Refreshments
Vending Planner II, DSD Planning & Logistics 2012-Present
Identify trends and nuances in consumer demand, such as seasonal vending variability within a channel, through daily
use of data. Use a Lean zero defect mentalityand deep understanding of demand variability to identify and execute
improvements to short term and long term vending planning.
Enable profitable growth of the full service vending business through weekly planning of effective and efficient
fills and routes by:
o Identifying the optimal vendor fill rates and scheduling fills for 41,000 vendors based on consumer
demand.
o Planning deployment of our 35 full service drivers for effective fills and efficient routes each and every
day.
o Ensuring full service driver resources are aligned to continual changes in demand.
Continuously improve data accuracy by dedicating time and resources to identifying data defects, determining
root causes, and collaborating with our business partners for resolution. Hold a zero defect mentality regarding
data integrity to accomplish fill prediction accuracy, fill efficiency, and accurate geographic optimization of
routes.
Participate in multiple formal and ad hoc project teams to identify process improvements and align strategic
vision with tactical execution planning.
Since 2008, while a full-time student, my full-time work experience has included:
Neiman Marcus
Optimum Support Team Associate 2010-2011
Executing the daily inventory control, product visual merchandising, external/internal customer relationship support, and
freight handling for three departments. Each process below directly contributed to decreased time waste for selling
associates, elimination of non-value added steps and/or increasedsell through rates.
Exceeded 96% Service Levels for: SKU Level Price Changes; Return To Vendor (RTV) Orders; Merchandise
Transfer Requests; and Customer Order Fulfillment.
Initiated inventory and materials control improvement processes leading to recognition as top 5% performance
for the company.
Analyzed and streamlined Kanban systems supporting $2M inventory.
“Rookie of the Year” Award FY 2010 –Excellence in self-directed projects for inventory management, materials
management, direct contributions to sales fulfillment, process planning and process improvement.
Service STAR Award Associate, May 2010 – Recognized for immediate and sustained excellence in service
issue escalation, internal and external customer communication and materials management improvements.

2. JOSHUA FRENCH(Page 2)
Macy’s
Merchandising Associate 2009-2010
Seasonal operations associate supporting the home goods department: freight handling; visual merchandising;
breakage/loss reporting; inventory control; customer service; and loss prevention.
Promoted to Service Ambassador- Assisted with the sales floor operations and managed: sales staff
assignments, daily cash handling, service and merchandising standards execution, and staff incentive programs.
Recognized for outstanding execution of daily directives from the merchandising, sales and operations team
leads and managers.
Trusted with self-directed projects to improve inventory turn-over, visual merchandising standards and customer
experience.
Linens-N-Things
Merchandising Associate 2007-2008
Merchandising associate for the home goods, kitchen pantry and small electrics departments.*Company closing provided
an opportunity to relocate to the Dallas area.
Adapted and supported: visual merchandising directives (POG); freight handling; visual merchandising;
breakage/loss reporting; inventory control; inventory counts; supporting customer service; and loss prevention.
Recognized for superior execution of daily directives from the sales and operations managers at the store and
district levels.
MILITARY
Florida Army National Guard
Infantryman/Team Leader 2002-2009
SECRET Clearance granted February 2003 (Inactive Status). Career promotion through series of increasingly
responsible management positions leading small-scale to medium-scale operations. Conducted numerous classroom and
impromptu training sessions based from both doctrine and operational experience. Operational experience included: Operation Iraqi
Freedom/Noble Eagle and six natural disaster relief missions in the State of Florida.
ADDITIONAL SALES AND MANAGEMENT EXPERIENCE
Century 21/Holmes Realty - Realtor/Licensed Sales Associate 2004-2007
The Gallery Bistro - Assistant Floor Manager 2001-2002
Arlington Computer Products - Account Executive 2000-2001
CompUSA Corporate - Sales Account Executive/Account Manager 2000
Holmes Realty/CPRE - Commercial Realtor/Licensed Sales Associate 1997-2000
EDUCATION
Bachelor of Science Business Administration – Operations Management
University of Texas at Dallas, Naveen Jindal School of Management Degree Earned May 2012
Relevant Coursework:
Supply Chain Management
Project Management
Lean Six Sigma Processes
Production, Operations and Logistics
Management
Enterprise Resource Planning with SAP – ECC
6.0
Integrated Supply Chain Management using
SAP – ECC 6.0 (R/3)
SAP Business ByDesign for Small and Medium
Enterprises (ERP SaaS for SME)
Recent Professional Affiliations
Veterans Business Resource Group, Coca-Cola Refreshments, South Region Membership Co-Chair
APICS, The Association for Operations Management, Student Associate
ISM, Institute for Supply Management, Direct Membership-Student
CSCMP, Council of Supply Chain Management Professionals, Student Member
ASTL, American Society for Transportation and Logistics, Student Associate
ACP, American Corporate Partners, Protégé
Leadership, Project Management, Lean Six Sigma, TOC, Consultative Selling, SAP ECC 6.0, 5S, Sales Support, Retail Product
Merchandising, Customer Relationship Management, Order Fulfillment, Demand Forecasting, S&OP, Metrics Development &
Reporting, Continuous Improvement, MRP, Inventory Control, Data Modeling, Peer Training, Performance Improvement, Route
Planning, Materials Planning, Demand Planning, Analytics, Risk Management, Change Management, Supervisor, Production
Planning, Buying, Theory of Constraints, Toyota Production System, Kanban, Kaisha, Sales and Operations Planning, Just in Time,
JIT, Excel, Access, Project