1. Carl W. Pelletier
636 W. 2920 S.
Syracuse, UT 84075
801-458-7908
Email: CarlWPelletier@gmail.com Linkedin: CarlWPelletier
EXPERIENCE SUMMARY
Over 20 years of diverse experience with a concentration on; Leadership, Operations Management, Business Development,
Customer Relations, OEM Sales, Logistics and Program Management including system design, quality control, concept
engineering and project management. Recognized as Subject Matter Expert and mentor to peers.
HIGHLIGHTS OF QUALIFICATIONS
 Bachelor degree in Business Leadership pending graduation Fall 2016 and 10+ years of outside sales in critical industries.
 Polished presentation, negotiation and closing skills.
 Strong new business development, account management and time management skills.
 Sales and operations leadership experience, selling to and managing large accounts and closing high-level deals.
 Proven at effective written, oral communication, time management and organizational skills.
** U. S. Army Veteran
EDUCATION
Ashford University Graduation pending; Bachelor, Business/Leadership
U.S. Army U.S. Army Leadership, Intelligence and Psychological Operations
Pinellas Park High School High School Diploma, General Studies and Communications
Specialized Training: Lean Principles, Diversity, Advanced Leadership, Intelligence Research,
Business Essentials, Marketing, Communication, Networking and Security
ACCOMPLISHMENTS
Operations Management
 Managed EBIT goal above 100% for 5 straight quarters by managing top and bottom line controls.
 Drove Area profitability to a 24% increase by managing fiscal budgets and performing financial reviews.
 Established a 16 months injury, accident and incident free safety record through coaching on policies and BMP's.
 10 years’ experience in Operational Management for Logistics and supply chain.
 In-depth knowledge of inventory control systems, warehouse and production systems, shipping and receiving policies,
procedures and implementation.
Program/Project Management
 Track record of successfully managing the installation of overseas projects within scope, time and budget.
 Recognized as a Subject Matter Expert for U.S. Army Aircraft Ground Support Equipment Program Office.
 Introduced new standard operating procedures and tracking measures which simplified operations, increased productivity,
streamlined inventory and improved safety by 66% over 12 months.
 Analyzed procedures, developed new systems and practices and executed programs that increase departmental productivity,
accountability, safety and effectiveness while dramatically increasing customer satisfaction and retention by 20%.
Sales/Business Development/Product Management
 Positioned the company as the technical source expert and market innovator– increasing sales by 600% in five years.
 Researched product positioning, developed market strategies, reviewed bid opportunities and performed direct outside sales to
U.S. Department of Defense/U.S. Military customers - increasing sales by 55% within 12 months.
 Extensive experience interfacing with customers, contractors, government agencies and system program office personnel.
Personnel Management
 Created a positive work environment that increased employee retention 80%, initiating a positive environment.
 Set production schedule and increased quality standards, increasing product availability by 200%.
 10+ years experience with the projection of personnel staffing requirements.
VALUE TO YOUR ORGANIZATION
"I have known Carl Pelletier for most of my tenure as a Branch Manager at Mobile Mini. I have spent many hours in his company and have
come to know Carl's many great qualities. Carl is an enthusiastic and helpful individual who displays a strong moral character. His knowledge
and experience was valued to me as a source of inspiration and of knowledge, acting as an unofficial mentor to myself and other Branch
Managers. I have enjoyed interesting and inspirational conversations with Carl where his strong communication skills, attention to other
people and strong leadership skills were clearly evident. Carl has provided counsel and guidance to me on business matters on occasion and his
courteous and professional manner never failed to impress. He proved to be both willing and competent in this role. His polite efficiency was
commented on by a number of our colleagues. It is with confidence that I recommend Carl. I have no doubt that he will prove an asset to any
organization."
Leon Evans; Branch Manager, Mobile Mini; Fremont, California

2. WORK EXPERIENCE
Branch Operations and Sales Manager
Mobile Mini, Inc. North Salt Lake, UT Oct 2013– Apr 2016
Supervisor - Brian Decker
Branch Manager for Mobile Mini, Inc., responsible for a multi-state market and steward of a $6.5M annual budget supporting
marketing, direct sales, recruiting, hiring/firing, training, personnel retention, rolling stock management, and overall satisfaction of
all customers. Managed logistical and production schedules to ensure branch met all inventory quality, quantity, delivery and
safety requirements while maintaining OSHA, DOT, state and local safety regulations. Responsible for driving revenue growth
and achieving maximum profitability within branch market through successful leadership and execution of all branch operation
strategies. Managed all operational aspects of company interests including driving inside and outside sales and ensuring complete
satisfaction of a large, complex customer base. Responsible for maintaining inventory, reviewing financial indicators, and
instituting action plans to ensure that the Branch met financial goals. Responsible for management and direct supervision of 15
employees in daily business activities and services including sales, dispatch, CDL drivers, welders, fabricators, painters and
associated administrative personnel. Manage Logistics and Transportation Operations; develop/guide dispatch office to
communicate with dispatchers, vendors, carriers and customers. Implemented Lean Manufacturing principles through continuous
improvement, standardization of processes and procedures as well as facilitating communication between corporate departments,
division, region, branches, sales and customers. Staff and Customer Meetings to assess supportability addressing critical parts
shortages, facility constraints, equipment limitations, and ensured adequate funding and capacity is available.
ACCOMPLISHMENTS
 Implemented safety standards that led Branch Team to operate over 1550 days without a recordable injury, accident or DOT
violation and completed Branch 5S Certification. Conduct/supports Safety initiatives which led to 100% improved safety record.
 Increased operational efficiencies by implementing lean principles, driving operational throughput by 500% while increasing
finished product quality.
 Introduced new production practices that reduced costs, waste and loss resulting in P&L savings of 50% on parts and consumables.
Owner/Consultant/Program & Project Manager
PellTech Solutions, LLC, Syracuse, UT Nov 2009– Oct 2013
Owner – Self-Employed
Owner and Operator of a Program/Product Management Consultant Company representing manufacturers as an agent and
consultant in the aircraft, vehicle, equipment corrosion control, parts washing, equipment maintenance, video analytics, and the
physical security information management (PSIM) solutions industries. Perform business development, strategic and long-range
planning, design, marketing, customer service, quality assurance, program management, scheduling, customer service, technical
sales, and technical assistance while working within regulatory guidance.
ACCOMPLISHMENTS
 Analyzed procedures, developed new systems and executed programs that increased client's overall productivity by 50%.
 Provided key input which resulted in decreased overhead, increased equipment reliability, and improved system interface.
 Introduced new technology in support of DoD customer requirements.
Sales Project Manager
Hydro Engineering, Inc., Salt Lake City, UT Jan 2001– Oct 2009
Supervisor – Jim Foust
Responsible for the management of over $8M in annual government, commercial, and industrial programs, projects and equipment
from system concept through final production. Instrumental in the management of corrosion control systems for the U.S.
Government to include above ground wash decontamination systems for vehicles, aircraft, and engines; U.S. Army standard
turbine engine wash system; and the marketing, engineering, design and installation of corrosion control systems worldwide.
Worked initiatives from inception through implementation in support of CONUS and OCONUS operations in Afghanistan, Iraq,
Kuwait, and Qatar to set up the above ground integrated decontamination systems for expeditionary vehicles and equipment,
providing system operation training for contractors and military personnel. Provided system concept, design, technical guidance,
quality assurance and customer support for U.S. Federal, State, and Local Government customers to ensure proper form, fit and
function to their specific applications.
ACCOMPLISHMENTS
 Sourced and networked key Department of Defense (DOD) contacts incorporating existing proprietary equipment into the National
Stocking System and created new standards in DOD supply chains.
 Researched current product positioning, developed market assessments, and created marketing strategies - increasing department
sales by 55% within 12 months.
 Positioned the company as the technical source expert and market innovator– increasing departmental annual sales by 600%
 My customer service, marketing, and technical skills advanced this department from just under $1M in revenue to over $8M/year.

3. MILITARY EXPERIENCE
Served under U.S. Army Special Operations Command, responsible for leading tactical and strategic PSYOPS Teams in
dissemination, assessment, deception, and security missions in support of Operation Desert Storm in Iraq; Operation Uphold
Democracy in Haiti; Operation Restore Hope in Somali; an Airborne Operation in Balad; and numerous other training and
evaluation exercises. Supervised, coordinated, and participated in analysis, planning, production and dissemination of tactical,
strategic, and consolidated psychological operations. Responsibilities included developing, producing, and marketing products
and ideas through face-to-face contact among foreign population as well as printed, radio, and other forms of media. Interviewed
international contacts to gain desired intelligence information. Advised higher command on foreign affairs in targeted countries
and trained subordinates in professionalism and job requirements. Responsible for over 350 billet-assigned personnel as the
Billeting Noncommissioned Officer in Charge (NCO). Trained, mentored, directed, and supervised over 25 soldiers in multiple
branches of service, grades and skills to include supply and administrative specialists, military and civilian Intelligence Specialists,
and intelligence analysts. Established policies, procedures, mission objectives, and organizational design. Made decisions on
problems presented by subordinate supervisors, sets priorities and schedules based on consideration of difficulty, and effectively
utilized resources to meet organizational goals. Analyzed, planned, and adjusted work operations for each work segment of
planning, scheduling or material areas. Ensured resource availability and supportability for short- and long-range production
requirements, workloading, funding, and asset identification and control. Established support budget managing each phase from
development through execution. Evaluated requirements for additional resources submitted by subordinate supervisors and
balanced organization needs with overall mission requirements. Exercised supervisory personnel management responsibilities to
include directing, coordinating, and overseeing work of subordinate supervisors and lower graded soldiers. Selected candidates for
subordinate positions, explained performance expectations, and provided regular feedback on Soldier strengths and weaknesses as
well as served as a reviewing official for subordinates. Heard and resolved complaints and problems and initiated actions to
eliminate barriers to mission accomplishment. Worked to improve employee performance, reviewed serious disciplinary actions,
and recommended punishment commensurate with violations; put soldiers on performance improvement plans as required.
Mentored employees, recognized good performers, and empowered those in the chain of command. Recommended approval for
overtime, TDY requirements, and monetary awards for the battalion. Held accountable for actions taken and advice provided by
subordinate unit supervisors and promoted effective operation of the unit as a whole. At all times, notified higher Command of
issues or problems that negatively affected Unit mission. Represented the organization in all manners of mission support by
participating in conferences and technical meetings.
MILITARY TRAINING
 Diversity, Advanced Leadership, Intelligence Research, Editing, Business Essentials, Marketing , Communications and
Networking, U.S. Army Intelligence Training, Basic Leadership, Advanced Leadership
AWARDS AND CERTIFICATIONS
- Army Achievement Medal W/Bronze Service Stars, Army Commendation Medal W/Bronze Service Stars, Joint Task
Force 180 Certificate of Achievement, Joint Meritorious Unit Award, Combined Airborne Operation Award, Army Good Conduct
Medal W/Bronze Service Star, U.N. Operation in Somalia Force Commander’s Commendation, Certificate of Appreciation -
Operation Restore Hope, National Defense Service Medal, Armed Forces Expeditionary Medal, Southwest Asia Service Medal
W/Bronze Service Stars Kuwait Liberation Medal, Italian Parachutist Badge, Soldier of the Quarter, ECOLAB Certificate of
Excellence, AIB Food Safety/Hygiene certification, Certificate of Training - Handling Difficult Situations, Certificate of Training -
Art of Communicating With Customers, Letter of Commendation - ECOLAB, Circle of Excellence Award, Top Area - Mid
Atlantic Region Award, Top Customer Retention Award, Top Sales Award
RELEVANT SKILLS
Mentoring Goal setting Product knowledge
Coaching Closing Troubleshooting
Logistics Networking Scheduling
Personnel Management Proposals Expectation management
Staffing Customer engagement Forecasting
Critical thinking Contracts Delegating
Team building Listening Collaboration
Project management Negotiation Adaptability
Leadership Pricing Budgeting
Profit and Loss Relationship building Evaluation
Public Speaking Multi tasking Planning
Decision Making Computer literacy Conflict resolution