1. MATTHEW SCOTT
21712 County Road 40, Albany, MN 56307
Cell: 763-331-4825 - Mdscott9543@Gmail.com
PROFESSIONAL SUMMARY
Program Manager dedicated to continuous process improvement in an environment of
rapidly evolving and changing markets, possessing advanced knowledge of Microsoft
Office. Extremely results-oriented and proactive in addressing and resolving problems.
Self-motivated, innovative and goal-oriented management professional committed to
customer demands.
SKILLS
Project management
Efficient multi-tasker
Product development
Conflict resolution
Customer service-oriented
Organized
Deadline-oriented
Trusted key holder
Exceptional communication skills
Dedicated team player
MS Windows proficient
Self-motivated
Detail-oriented
Strategic planning
Inventory control
Lean manufacturing and design
Personable
Dependable
New product introductions strategies
Flexible
WORK HISTORY
07/2014 to Current Program Manager
Columbia Gear Corporation – Avon, Minnesota
Manage the key, global customer and top sales account.
Accountable for maintaining, developing and maximizing long term relationships
with key accounts in order to enhance customer satisfaction, customer retention, and
company sales goals.
Assess the types of services and products the customers need in order to ensure their
satisfaction.
Prepare reports on market analysis, competitor analysis, and market trends.
Quote and negotiate prices, terms of sales and service agreements.
Record accurate and efficient records in the customer database.
Travel bi-monthly to review current services and expand sales opportunities.
Spearheaded multiple projects, resulting in a 30% increase in annual sales.
09/2011 to 07/2014Sales Coordinator
Columbia Gear Corporation – Avon, Minnesota
Set up new accounts, established customer credit, and set up payment methods.
Prioritized daily workflows, including all inbound calls, quotes and sales-related
inquiries.
Responded to customer questions regarding products, prices and availability.
Managed a portfolio of 30 accounts that generated over $40M in sales annually.
Maintained friendly and professional customer interactions at all times.
01/2011 to 09/2011 Materials Expediter
Columbia Gear Corporation – Avon, Minnesota
Read production schedules, inventory reports and work orders to define type,
quantity of materials required, availability of stock and order priority.
Conferred with department supervisors for defining overdue material and parts to
inform supervisors of material status.
Recorded and maintained perpetual inventory of quantity and type of materials parts
received, stocked, and distributed, using computer.
Partnered successfully with vendors to improve on time delivery.

2. 01/2010 to 12/2010Centralized Scheduler
Minnesota Gastroenterology – Minneapolis, MN
Used multilevel, high volume phone system to schedule referred patients.
Managed multiple locations.
Verbally instructed patients of necessary preparations for procedures.
Expedited timely responses to patient concerns in order to maintain scheduling
quota.
01/2007 to 10/2009Installation Manager
Profillment – Wichita, KS
Traveled North America installing furnishings at newly built Marriott brand
timeshares.
Hired, trained, coached and monitored temporary labor to ensure smooth installation
at each location.
Worked directly with ownership to achieve time sensitive goals.
Hired and trained hundreds of employees.
Exceeded company objectives with improved productivity and goal realization.
Met 100% of deadlines for installations.
Coordinated with design team, contractors, consultants, fabricators, architects and
regulatory agencies.
EDUCATION
2001 High School Diploma:
Spring Lake Park High School - Spring Lake Park, MN