Darrin Quesenberry has over 10 years of experience in instructional design, training, and knowledge management. He holds a Master's degree in Instructional Technology and currently works as a Training Specialist for TMEIC, where his roles include instructional designer, knowledge manager, project manager, and LMS administrator. Prior to his current role, he worked as the Director of Training for Automation Creations Inc. and as a Senior Trainer for Deloitte Consulting. He is Adobe Captivate certified and has experience developing eLearning courses and training programs across various industries.

1. Darrin Quesenberry
(540) 818-3244 • darrinq@vt.edu
EDUCATION Master of Arts Instructional Technology, May 2015
Virginia Polytechnic Institute and State University (Virginia Tech), Blacksburg, VA
Overall GPA: 4.0
Bachelor of Science in Training and Development, 2008
Old Dominion University, Norfolk, VA
WORK
EXPERIENCE
Training Specialist, March 2014 - Present
TMEIC, Roanoke, VA
Instructional Designer
• Conduct needs analysis of business unit inefficiencies.
• Based on needs analysis, create initial conceptual design of learning solution.
• Conduct analysis of the target population and determine prerequisite needs.
• Write course objectives, outlines, storyboards, and assessment questions.
• Develop instructional modules both online and in-classroom.
• Conduct course/program assessments to ensure learning objectives have been met.
• Work collaboratively with multiple subject matter experts to effectively translate highly
technical engineering concepts, into professional learning programs.
• Assisted with the creation of a training program that standardized how to do sales
presentations for customers.
• Work with customer support group to create training videos on highly technical material
to help reduce call volume.
• Design career development learning paths for engineering positions within the
organization.
• Teach technical instructors adult learning concepts to help them improve their instruction.
• Create eLearning courses using authoring tools (e.g. Articulate Storyline, Adobe Captivate.)
Knowledge Manager
• Implement Knowledge Management initiatives and coordinate KM efforts.
• Identify internal/external best KM practices and provide a framework to ensure that
capture, harnessing and exploitation of intellectual capital.
• Promote knowledge sharing throughout the organization.
• Interview subject matter experts to glean their engineering knowledge and processes.
Project Manager
• Lead the effort to implement the organizations first global learning management system.
• Coordinate efforts with multiple teams around the globe (including Japan, China, India,
and the UK.)
• Monitor project progress, proactively manage change in scope, identify potential
roadblocks and create contingency plans.
LMS Administrator
• Help create, manage, and enforce LMS system standards, policies, and procedures.
• Create tutorial eLearning courses, job aides, templates, and reference materials supporting
the platform.
• Perform train-the-trainer sessions to teach other system administrators how to use the
system.
• Understand business priorities and proactively look for ways to improve processes to

2. create efficiency and scale.
• Assist with troubleshooting and resolving issues escalated by end users and system
administrators at global offices.
Director of Training, April 2011 - March 2014
Automation Creations Inc. (ACI), Blacksburg, VA
• Developed training and development courses/programs for Government agencies,
International and National Commercial clients.
• Met with clients to identify performance and training needs.
• Managed a team of developers, graphic designers, trainers, and instructional designers.
• Set and maintained the design standard for every training and development project.
• Managed client relationships.
• Responsible for new business development.
• Experience negotiating contract pricing.
• Created time and cost estimates for training and development projects.
• Completed winning proposals for existing customers and new customers.
• Created numerous project plans for projects.
Senior Trainer, October 2008 - April 2011
Deloitte Consulting LLP., Radford, VA and Washington D.C.
• Created from inception: training outlines, training courses, and delivery of training for
new releases of existing web-based applications.
• Conducted classroom-training courses with up to 30 people in attendance.
• Conducted virtual courses with up to 50 people in attendance.
• Training covered a range of technical and operational areas in specified fields.
• Learned and trained over 30 different computer applications ranging from commercial
applications to custom build web applications.
• Worked with the customer support team to identify problems customers were having and
helped identify how to resolve them.
• Key role in defining processes and improving processes.
• Created new employee on boarding process.
• Conducted product demonstrations for high profile government customers.
Professional
Development
Vice President of Marketing and Communications, February 2017-Present
Association for Talent Development (ATD), Roanoke, VA Chapter
• Redesigned chapter website.
• Market communications related to upcoming events.
• Network with other committees to attract new membership.
CERTIFICATIONS Adobe Certified Expert – Captivate
COMPUTER
SKILLS
Adobe Captivate, Articulate 360, Adobe Creative Suite, HTML, Moodle LMS, SumTotal LMS,
Microsoft Office, Microsoft SharePoint
PORTFOLIO http://darrinq.wix.com/itmaportfolio