Supporting E Learners El Net Congress 1109


Published on

Guide to supporting e-learners in workplaces, based on 2009 Research for the Australian Flexible Learning Framewrok

  • Be the first to comment

  • Be the first to like this

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

Supporting E Learners El Net Congress 1109

  1. 1. 20 November 2009 Blended Learning Congress ElNet Supporting blended learning Models, designs and strategies Clint Smith Director LearnWorks
  2. 2. Designing e-learning
  3. 3. Self-paced e-learning (e-training) <ul><li>self-paced, individual, self-assessing </li></ul><ul><li>LMS </li></ul><ul><li>little or no collaboration or facilitation </li></ul><ul><li>off-shelf or customised courseware </li></ul>Intranet-based training for workforce development
  4. 4. Blended e-learning <ul><li>facilitated group learning, on and offline </li></ul><ul><li>choice/mix of LMS, ICT, workplace, f2f </li></ul><ul><li>extensive collaboration, “online community” </li></ul>flexible delivery to enrolled or workplace clients
  5. 5. Sample course facilitated online e-learning
  6. 6. Designing blended learning Learning Management System Communication tools for collaboration Workplace project
  7. 7. Designing a blended learning course content (information) activity (exercise) support (facilitator) assessment (test)
  8. 8. Designing a blended learning course LMS discussion forums emails SMS reminder phone conference podcasting Web conference
  9. 9. <ul><li>How do you get learning to work? </li></ul><ul><li>Meta-analysis of research assessing value of training </li></ul>Wilson Learning ILDP Forum, Sydney 2008 Learner readiness Organisational characteristics Michael Leimbach Assess Prepare Learn System Measure impact Align org objectives
  10. 10. <ul><li>Strategies to develop learner readiness – % improvement in outcomes </li></ul><ul><li>motivate to use 10–49% </li></ul><ul><li>motivate to learn 8–42% </li></ul><ul><li>link to career 5–57% </li></ul><ul><li>build self-efficacy (belief in ability) 5–25% </li></ul>Getting learning to work
  11. 11. <ul><li>Strategies in design of the delivery - % improvement in outcomes </li></ul><ul><li>realistic practice 10–22% </li></ul><ul><li>goal setting 7–18% </li></ul><ul><li>reviewing (tips, reminders) 10–12% </li></ul>Getting learning to work
  12. 12. <ul><li>Organisational characteristics - % improvement in outcomes </li></ul><ul><li>manager support 10–67% </li></ul><ul><li>clear job relevance 8–37% </li></ul><ul><li>work/learning culture 5–20% </li></ul>Getting learning to work
  13. 13. Three stages of support Industry Integration Project before during after stage recruit support apply purpose UPTAKE COMPLETION IMPACT result, measure transfer of learning
  14. 14. Supporting e-learners in workplaces Industry Integration of E-learning project Feb 2009
  15. 15. Blended e-learning 2.0 Individual case by case solutions: range of tools to fit the purpose, combining types, building the repertoire of delivery options Types of corporate e-learning Self-paced individual computer-based training (courseware, LMS) Blended learning 1.0 Self-paced courseware + face-to-face in groups Informal learning Supported web-based collaboration (Web 2.0) Facilitated online Instructor-led groups (LMS, virtual classroom)
  16. 16. <ul><li>Self-paced + personal support 47% </li></ul><ul><li>Blended learning 37% </li></ul><ul><li>Self-paced + face-to face 31% </li></ul><ul><li>Self-paced 35% </li></ul><ul><li>Facilitated online groups 13% </li></ul>How much of which?
  17. 17. Why use facilitation (online or face-to-face)? <ul><li>assessment requirements 63% </li></ul><ul><li>some people prefer group learning 50% </li></ul><ul><li>support for less self-directed learners 41% </li></ul><ul><li>course outcomes need group interaction 39% </li></ul><ul><li>right self-paced courseware not available 39% </li></ul><ul><li>courseware not motivating enough 37% </li></ul><ul><li>learner IT skills low or variable 32% </li></ul><ul><li>use existing training materials 28% </li></ul><ul><li>learner literacy/numeracy levels low 22% </li></ul>
  18. 18. Do you need facilitation? Guidelines for supporting e-learners in workplaces Feb 2009 htt p://
  19. 19. Which support strategies do you need? Model 3: Selecting strategies to support workplace e-learners before… during… … after the training
  20. 20. Checking learner readiness
  21. 21. Checking learner readiness
  22. 22. <ul><li>Trainers </li></ul><ul><li>Online trainers/facilitators </li></ul><ul><li>Supervisors/line managers </li></ul><ul><li>Technical staff, IT </li></ul><ul><li>Managers/HR </li></ul><ul><li>E-learning champions (at business sites) </li></ul><ul><li>E-learning project managers (industry or business level) </li></ul><ul><li>RTO e-learning consultants </li></ul><ul><li>Content experts </li></ul><ul><li>Courseware designers and developers </li></ul><ul><li>Work colleagues </li></ul>Who provides support?
  23. 23. Learning transfer tools e-learning plus e-performance Friday 5s
  24. 24. Friday5s™ Fort Hill’s learning transfer manager USE IT Set your goals for applying training outcomes to work SUPPORT IT Get workgroup feedback on value and impact on work TRACK IT Get regular Friday prompts to describe your progress ACKNOWLEDGE IT Link to mentor/coach level for monitoring, interaction