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@paigerduty
Observability
Concepts
EVERY
Developer
Should Know
@paigerduty 2
SHOULD
@paigerduty 3
NEW GRAD
@paigerduty 4
NEW GRAD SR. DEV
@paigerduty 5
NEW GRAD SR. DEV STAFF
@paigerduty
@paigerduty
@paigerduty
@paigerduty
O11y
Knowledge
Gaps
9
@paigerduty
O11y
Knowledge
Gaps
10
Tool Sprawl
@paigerduty
O11y
Knowledge
Gaps
11
Tool Sprawl
Hidden
Processing
@paigerduty
O11y
Knowledge
Gaps
12
Tool Sprawl
No / Shallow
Onboarding
Hidden
Processing
@paigerduty
Auto-magic
O11y
Knowledge
Gaps
13
Tool Sprawl
Hidden
Processing
No / Shallow
Onboarding
@paigerduty 14
Image: smashingstocks on freepik
@paigerduty 15
Image: smashingstocks on freepik
@paigerduty
• Telemetry
Types
• Your Telemetry
Journey
• Interpreting
Visualizations 16
Key
Concepts
@paigerduty
Understand
Telemetry
Types
@paigerduty
Telemetry Types
18
Logs
Metrics
Traces
Events
@paigerduty 19
@paigerduty
EVENTS
- Deployments
- Alerts
- Feature Flags
- Infrastructure Updates
20
@paigerduty
METRICS
21
- Rolling up
- Recording rules
- Deriving
@paigerduty
TRACES
- Sampling strategy
- Retention period
- Adding metadata
22
@paigerduty
LOGS
23
- Indexing
- Structuring
- Timezone alignment
- Querying unindexed
logs
@paigerduty
THE “HOW”
24
@paigerduty 25
Scenario
The o11y bill is too high and Ops has
been asked to “fix it ASAP”.....
You’ve identified the top contributing
services - who does the cleanup?
@paigerduty
Follow
Telemetry
Journey
@paigerduty 27
@paigerduty
Generate
28
Collect
Transform
Export
Store
@paigerduty
Generate
29
Collect
Transform
Export
Store
@paigerduty
Generate
30
Collect
Transform
Export
Store
@paigerduty
Generate
31
Collect
Transform
Export
Store
@paigerduty
Generate
32
Collect
Transform
Export
Store
@paigerduty
THE “HOW”
33
@paigerduty 34
Scenario
Developer added some fields to their
logs but isn’t able to find and query
them in their tooling. What gives??
@paigerduty
Deciphering
Visualizations
@paigerduty 36
@paigerduty 37
@paigerduty
THE “HOW”
38
NYT “What’s Going On In This
Graph?”
Cognitive Apprenticeship SRECon
@paigerduty 39
Scenario
Developers keep blaming issues on “the
network” and your team is catching heat.
How do you move forward?
@paigerduty
NOW WHAT?
@paigerduty
- Slawek Ligus, Effective Monitoring and Alerting
41
Accept the reality —
the system as
perceived is not the
system as found
@paigerduty
O11y Knowledge Check
Where are all
the places I can
send data?
What is the
retention period for
logs? Metrics?
What metadata
(tags/labels) are
added
automatically?
How do we
sample
distributed
traces?
Add a main point
42
When and where are
aggregations applied to
metrics?
@paigerduty
Resources
43
Design for How People Learn
Julie Dirksen
Better Onboarding
Krystal Higgins
Software Telemetry
Jamie Riedesel
@paigerduty
Paige Cruz
@paigerduty
● O11y Concepts EVERY Dev
Should Know (blog)
● Open source o11y tutorials at
https://o11y-workshops.gitlab.io/
● Monitorama June 10-12
● Production Scavenger Hunt
44
@paigerduty
Credits
Special thanks to all the
people who made and
released these awesome
resources for free:
• Presentation template by
SlidesCarnival
• Photographs by Pexels
•
Happy designing!
45

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Observability Concepts EVERY Developer Should Know (DevOpsDays Seattle)