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E-Learning:
Contributing to the Success of
Individuals, Higher Education
and Industry
Gerry Hanley, Ph.D.
Executive Director, MERLOT
Assistant Vice Chancellor, Academic Technology Services
for INACAP Summit on Nov 4, 2015
Thank you for over 6 years of a productive partnership
2
Efficient
Effective
Reliable/Predictable
Productive
Enjoyable
Convenient
Scalable
Affordable
Available
Accessible
Personalize/Customized
3
EDUCATION MUST BE BETTER!
Education Can Be More….
HOW?
Begin with WHO is responsible for making
education better…
•Institutions educating individuals (INACAP)
•Industry needing educated individuals
•Individuals wanting education
4HOW MUCH are these stakeholders responsible?
Annual U.S. Post Secondary Education and
Training Spending (2013) in $ Billions
0 50 100 150 200 250 300 350 400 450
Federal job training
Certifications, apprecticeships, etc.
Two-year colleges
Employer-provided formal training
Four-year colleges
Employer-provided informal training
What IF…
INACAP could reduce the cost of employer
expenses for education and training by 10%?
In the US, 10% = $61 Billion annually
What would it take to do this?6
YOU DECIDINGTO DO IT!
•Outline the Challenges in improving
education with eLearning
•Recommend Strategies &Tools to get it done
•Provide Evidence that it has been done
7
My Job: GiveYou A Gift and
Not A Burden
LookingThrough 3 Ends of the
EducationTelescope
•Individuals choosing a career path to an uncertain future
•Education Institutions – INACAP- accrediting individuals
with degrees as indicators of learning and capabilities
•Industries enabling prospective and existing employees to
become more valuable to the company
8
The world looks different from each
of these perspectives
Disconnections Cause Problems
1. INACAP’s learning outcomes and pedagogies can be
disconnected from students’ goals and interests and industries’
workforce needs.
2. Students’ life decisions can be disconnected from educational
and workplace opportunities
WHAT HAPPENS?
• Students drop out
• Graduates not prepared to be productive in jobs and employers
don’t hire graduates
• INACAP and Industry not achieve their business goals
Bottomline: Bad for INACAP, Students, & Industry
9
Industry
10
INACAP and INDUSTRY collaborate
on the learning outcomes and
pedagogy to prepare high quality
employees
INACAP delivers industry-
aligned quality instruction,
assessments, and advising
for STUDENTS
INDUSTRY helps
advise & educate
STUDENTS about
the requirements
and prospects of
work
How to CONNECT for Success?
U.S.White House & Dept of Labor’s
Job-DrivenWorkforce Development Strategy
11
Overview
• Focused on Accelerating and Improving Job-
DrivenWorkforce Development Programs
• 4 rounds funded over the 4Years: $2 Billion
starting in 2011
• 256 Individual Projects underway with 700
community colleges across all 50 states
Priorities
•Strategic Alignment withWorkforce Needs
•Advanced Online &Technology-Enabled Learning
•Evidence-Based Design for Effectiveness
•Stacked and Latticed Credentials
•Transferability and Articulation of Credit
Requirements
•Increase student enrollment and graduation rates
•Industry partners collaborate in the REDESIGN of
Community College Programs to be JOB-DRIVEN
•All newly created content will have a Creative
Commons license to enable free (re)use, revising,
remixing, redistribution, retaining
•Accessible for people with disabilities
14
7 Community Colleges across 5 states in USA
focused on 4 career sectors
•Computer Programming
•IT Networking
•Cybersecurity
•GeospatialTechnologies 15
Business and Industry LeadershipTeams
created for each career sector
•Identified critical knowledge, skills, &
abilities required for careers in industry
•Worked with colleges to align curriculum,
identify gaps, & propose strategies 16
Virtual Lab Empowers Learning and
Enables Learning Opportunities
Industry Partnerships andTechnologies
Transformed Education
Mentoring &Tutoring Key Advising Services
Internships Connects Students with Industry
and Institution
STUDENTS Empowered for Success
INSTITUTIONS Delivering on the Promise of Education
INDUSTRY Benefiting FromWell-Qualified Workforce
Missouri HealthcareWorkforce Project:
Making a Difference
Would you like FREE access to
all the materials created
through theTAACCCT
program NOW?
2014-2015:
Contribute
and Discovery
24
www.skillscommons.org
TAACCCT Grantees Produced
OPEN EDUCATIONAL RESOURCES:
FREE FORYOU TO REUSE,
REVISE, RETAIN, REMIX
REDISTRIBUTE
NOW!
Open Educational Resources - OER
• Make, own, and control your own copy of the
contentRetain
• Use the content in its unaltered formReuse
• Adapt, adjust, modify, improve, or alter the
contentRevise
• Combine the original or revised content with other
OER to create something newRemix
• Share your copies of the original content,
revisions, or remixes with othersRedistribute
Paul Stacey, Creative Commons, 2015
Find
Quality
Course
Syllabus
ADD ATTRIBUTION:
This work, “Syllabus for Networking Course” by INACAP is a derivative of “Syllabus” by the Nationa
Information Security and Geospatial Technologies Consortium (NISGTC), and was licensed under th
Creative Commons Attribution 3.0 Unported License. The “Syllabus for Networking Course” by
INACAP is licensed under a Creative Commons Attribution 4.0 International License.
Find Quality
Lab Content
Find
Quality
Lesson
Plans
Find Quality
Assurance of
Content
Technology
integrations
with hands-on
curriculum
Roadmap
to complete
certificates
and degree
to get a job
And some
materials in
Spanish by
San Juan
College in
Puerto Rico
https://www.skillscommons.org/handle/taaccct/448
Improved
Visualization
for Browsing
the
Collection
34
Search for
Information
Security
1st set of
projects are
just now
contributing
materials to
the
collection
Who can use SkillsCommons?
•Higher ed institutions & faculty teaching
•Government agencies for workforce development
•Industry associations for workforce development
•Industry HR Departments providing workforce
development
•Individuals seeking workforce development
EVERYONE!!!!!
Can we rely on SkillsCommons?
• 23 campuses, 460,000 students, 46,000 faculty and staff
• Collaboration required
• Digital library services manage about 1 billion digital assets; 8
years experience with D-Space
• 18 years in the open library business
• Over 500 campuses within consortium
• 62,000+ resources and 130,000+ individual members
• Over 40 customized services for different communities and can
translate MERLOT into over 40 languages
38
You need more than online CONTENT
for a successful eLearning initiative!
40
Enabling
Ecosystems
with policies,
leadership, business
models
Developing Demand
with communications,
training, professional
development
Creating Capabilities
with convenient & affordable
online access to learning &teaching
Leveraging Content Providers
Publishers--Libraries-- Academic Authors—
OER (MERLOT & SkillsCommons)
Bottom toTop
You have to
manage a
complex
Elearning
strategy
INACAP has CREATED CAPABILITIES
for quality, convenient, and affordable
eLearning
•Learning management systems
•Instructional design methodologies
•Analytics for continuous improvement
•Seamless integration of technologies
How Do You Assure the Quality of eLearning?
CREATE MORE CAPABILITIES!
•Quality curriculum that captures the skills, knowledge, and
attitudes needed for success on the job and in life
•Effective instructional design enables rather than interferes
with the desires to learn
•Accessible to all learners, including those with disabilities
•Assures integrity of students’ performances (no cheating)
42
http://courseredesign.csuprojects.org/wp/qualityassurance/
Peer Review Processes for Content
•MERLOT’s peer review processes by editorial boards –
15 years building tools and processes
•MERLOT’s community review processes by membership
•Comments, Lesson Plans, Discussion Forums
•Citations
•Industry reviews by subject matter experts of TAACCCT
project partners
44
Quality of Instructional Design
•Online Learning Consortium- Quality Scorecard
•Quality Matters TM - variety of rubrics
•Institutionally developed rubrics -CSU QOLT-
Quality Online Learning and Teaching
45
46
• “Certified” training for faculty learning to apply the QM Rubric
• “Certified” Peer Reviewer
• “Certified” Master Reviewer/Train the Trainer
• “Certified” evaluation of course against the QM Rubric
• Consortium pricing
• Rubric for Course Design and Delivery
• Aligns with QM
• Faculty recognition program within the CSU
• Free
Quality and Accessibility
All learners, including those with
disabilities, have equally effective access to
learning and succeeding
47
DIGITAL
+
OPEN LICENSE
ACCESSIBLE≠
48
www.cast.org
Quality by Academic Integrity
•How can you assure that the student performance in your
class was by same person who enrolled in your class?
•How can you assure that the student performance represents
the students’ knowledge, skills, and attitudes that they will
bring to the job?
49
Managing Academic Integrity
•Before the assessment
• Authentication of student (No confederate)
• Controlled access to assessments (No learning the test)
• Unique design your assessments (No plagiarism)
•During the assessment
• Authentication of student (No confederate)
• Proctoring of student performance (No “study aids”)
•After the assessment
• Controlled access to assessments (No sharing of test)
• Authentication of the performance (No Plagiarism)
50
51
Enabling
Ecosystems
with policies,
leadership, business
models
Developing Demand
with communications,
training, professional
development
Creating Capabilities
with convenient & affordable
online access to learning &teaching
Leveraging Content Providers
Publishers--Libraries-- Academic Authors—
OER (MERLOT & SkillsCommons)
How do you get
people to
“demand”
eLearning?
Communications Develop Demand
Online Library of User Guides andTutorials for All COST Effective Scalability
Listservs, Social Media, OnlineTools for All
General Webinars and Online Outreach for All
CustomWebinars and Online Communities for Special Groups
Face-to-face Workshops & Communications to Special Groups
IsThe Demand for eLearningValid?
•Bernard, R., Borokhovski, E., Schmid, R.,Tamim, R.,
Abrami, P. (2014). summarized 15 meta-analyses of
research on distance education and online learning
•All agree distance education and online learning
at least equivalent to classroom instruction (NSD)
•Shea and Vickers (2015) show that with professional
development, the majority of faculty agree 53
IsThere Existing Demand for OER?
•6,845 MERLOT Registered Members in Chile
(5,779 from INACAP)
•4,168 Students in Chile
•1,574 Faculty in Chile
•370 K-12 Teachers
•362 Staff and Administrators
•117 Consultants
•86 Health Care Professionals
54
Chile is the
#5
Top User of
MERLOT
in the World
Enabling Ecosystems: All About Leadership
•Establish Business and Industry Leadership Teams
partnering on curricular goals, apprenticeships, internships,
mentoring, and program evaluation
•Redefine Business Relationships
• Each takes risks and Each gets benefits
• All are responsible and All are celebrated
•Review Hallmarks of Excellence for Online Leadership by
University Professional and Continuing Education
Association (UPCEA) for a comprehensive guideline
http://www.upcea.edu/hallmarks
Going far can seem
overwhelming…
But together, we can transform
workforce development….
Mass = Higher Education and Industry Partnerships
Mass = Putting OER into Educational Practices
THANK YOU
Questions?
4 Gerard L. Hanley_  aportando al exito de las personas de la educ. superior y la ind.

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4 Gerard L. Hanley_ aportando al exito de las personas de la educ. superior y la ind.

  • 1. E-Learning: Contributing to the Success of Individuals, Higher Education and Industry Gerry Hanley, Ph.D. Executive Director, MERLOT Assistant Vice Chancellor, Academic Technology Services for INACAP Summit on Nov 4, 2015
  • 2. Thank you for over 6 years of a productive partnership 2
  • 4. HOW? Begin with WHO is responsible for making education better… •Institutions educating individuals (INACAP) •Industry needing educated individuals •Individuals wanting education 4HOW MUCH are these stakeholders responsible?
  • 5. Annual U.S. Post Secondary Education and Training Spending (2013) in $ Billions 0 50 100 150 200 250 300 350 400 450 Federal job training Certifications, apprecticeships, etc. Two-year colleges Employer-provided formal training Four-year colleges Employer-provided informal training
  • 6. What IF… INACAP could reduce the cost of employer expenses for education and training by 10%? In the US, 10% = $61 Billion annually What would it take to do this?6
  • 7. YOU DECIDINGTO DO IT! •Outline the Challenges in improving education with eLearning •Recommend Strategies &Tools to get it done •Provide Evidence that it has been done 7 My Job: GiveYou A Gift and Not A Burden
  • 8. LookingThrough 3 Ends of the EducationTelescope •Individuals choosing a career path to an uncertain future •Education Institutions – INACAP- accrediting individuals with degrees as indicators of learning and capabilities •Industries enabling prospective and existing employees to become more valuable to the company 8 The world looks different from each of these perspectives
  • 9. Disconnections Cause Problems 1. INACAP’s learning outcomes and pedagogies can be disconnected from students’ goals and interests and industries’ workforce needs. 2. Students’ life decisions can be disconnected from educational and workplace opportunities WHAT HAPPENS? • Students drop out • Graduates not prepared to be productive in jobs and employers don’t hire graduates • INACAP and Industry not achieve their business goals Bottomline: Bad for INACAP, Students, & Industry 9
  • 10. Industry 10 INACAP and INDUSTRY collaborate on the learning outcomes and pedagogy to prepare high quality employees INACAP delivers industry- aligned quality instruction, assessments, and advising for STUDENTS INDUSTRY helps advise & educate STUDENTS about the requirements and prospects of work
  • 11. How to CONNECT for Success? U.S.White House & Dept of Labor’s Job-DrivenWorkforce Development Strategy 11
  • 12. Overview • Focused on Accelerating and Improving Job- DrivenWorkforce Development Programs • 4 rounds funded over the 4Years: $2 Billion starting in 2011 • 256 Individual Projects underway with 700 community colleges across all 50 states
  • 13. Priorities •Strategic Alignment withWorkforce Needs •Advanced Online &Technology-Enabled Learning •Evidence-Based Design for Effectiveness •Stacked and Latticed Credentials •Transferability and Articulation of Credit
  • 14. Requirements •Increase student enrollment and graduation rates •Industry partners collaborate in the REDESIGN of Community College Programs to be JOB-DRIVEN •All newly created content will have a Creative Commons license to enable free (re)use, revising, remixing, redistribution, retaining •Accessible for people with disabilities 14
  • 15. 7 Community Colleges across 5 states in USA focused on 4 career sectors •Computer Programming •IT Networking •Cybersecurity •GeospatialTechnologies 15
  • 16. Business and Industry LeadershipTeams created for each career sector •Identified critical knowledge, skills, & abilities required for careers in industry •Worked with colleges to align curriculum, identify gaps, & propose strategies 16
  • 17. Virtual Lab Empowers Learning and Enables Learning Opportunities
  • 19. Mentoring &Tutoring Key Advising Services
  • 20. Internships Connects Students with Industry and Institution
  • 21. STUDENTS Empowered for Success INSTITUTIONS Delivering on the Promise of Education INDUSTRY Benefiting FromWell-Qualified Workforce
  • 23. Would you like FREE access to all the materials created through theTAACCCT program NOW?
  • 25. TAACCCT Grantees Produced OPEN EDUCATIONAL RESOURCES: FREE FORYOU TO REUSE, REVISE, RETAIN, REMIX REDISTRIBUTE NOW!
  • 26. Open Educational Resources - OER • Make, own, and control your own copy of the contentRetain • Use the content in its unaltered formReuse • Adapt, adjust, modify, improve, or alter the contentRevise • Combine the original or revised content with other OER to create something newRemix • Share your copies of the original content, revisions, or remixes with othersRedistribute Paul Stacey, Creative Commons, 2015
  • 27. Find Quality Course Syllabus ADD ATTRIBUTION: This work, “Syllabus for Networking Course” by INACAP is a derivative of “Syllabus” by the Nationa Information Security and Geospatial Technologies Consortium (NISGTC), and was licensed under th Creative Commons Attribution 3.0 Unported License. The “Syllabus for Networking Course” by INACAP is licensed under a Creative Commons Attribution 4.0 International License.
  • 33. And some materials in Spanish by San Juan College in Puerto Rico https://www.skillscommons.org/handle/taaccct/448
  • 36. 1st set of projects are just now contributing materials to the collection
  • 37. Who can use SkillsCommons? •Higher ed institutions & faculty teaching •Government agencies for workforce development •Industry associations for workforce development •Industry HR Departments providing workforce development •Individuals seeking workforce development EVERYONE!!!!!
  • 38. Can we rely on SkillsCommons? • 23 campuses, 460,000 students, 46,000 faculty and staff • Collaboration required • Digital library services manage about 1 billion digital assets; 8 years experience with D-Space • 18 years in the open library business • Over 500 campuses within consortium • 62,000+ resources and 130,000+ individual members • Over 40 customized services for different communities and can translate MERLOT into over 40 languages 38
  • 39. You need more than online CONTENT for a successful eLearning initiative!
  • 40. 40 Enabling Ecosystems with policies, leadership, business models Developing Demand with communications, training, professional development Creating Capabilities with convenient & affordable online access to learning &teaching Leveraging Content Providers Publishers--Libraries-- Academic Authors— OER (MERLOT & SkillsCommons) Bottom toTop You have to manage a complex Elearning strategy
  • 41. INACAP has CREATED CAPABILITIES for quality, convenient, and affordable eLearning •Learning management systems •Instructional design methodologies •Analytics for continuous improvement •Seamless integration of technologies
  • 42. How Do You Assure the Quality of eLearning? CREATE MORE CAPABILITIES! •Quality curriculum that captures the skills, knowledge, and attitudes needed for success on the job and in life •Effective instructional design enables rather than interferes with the desires to learn •Accessible to all learners, including those with disabilities •Assures integrity of students’ performances (no cheating) 42
  • 44. Peer Review Processes for Content •MERLOT’s peer review processes by editorial boards – 15 years building tools and processes •MERLOT’s community review processes by membership •Comments, Lesson Plans, Discussion Forums •Citations •Industry reviews by subject matter experts of TAACCCT project partners 44
  • 45. Quality of Instructional Design •Online Learning Consortium- Quality Scorecard •Quality Matters TM - variety of rubrics •Institutionally developed rubrics -CSU QOLT- Quality Online Learning and Teaching 45
  • 46. 46 • “Certified” training for faculty learning to apply the QM Rubric • “Certified” Peer Reviewer • “Certified” Master Reviewer/Train the Trainer • “Certified” evaluation of course against the QM Rubric • Consortium pricing • Rubric for Course Design and Delivery • Aligns with QM • Faculty recognition program within the CSU • Free
  • 47. Quality and Accessibility All learners, including those with disabilities, have equally effective access to learning and succeeding 47 DIGITAL + OPEN LICENSE ACCESSIBLE≠
  • 49. Quality by Academic Integrity •How can you assure that the student performance in your class was by same person who enrolled in your class? •How can you assure that the student performance represents the students’ knowledge, skills, and attitudes that they will bring to the job? 49
  • 50. Managing Academic Integrity •Before the assessment • Authentication of student (No confederate) • Controlled access to assessments (No learning the test) • Unique design your assessments (No plagiarism) •During the assessment • Authentication of student (No confederate) • Proctoring of student performance (No “study aids”) •After the assessment • Controlled access to assessments (No sharing of test) • Authentication of the performance (No Plagiarism) 50
  • 51. 51 Enabling Ecosystems with policies, leadership, business models Developing Demand with communications, training, professional development Creating Capabilities with convenient & affordable online access to learning &teaching Leveraging Content Providers Publishers--Libraries-- Academic Authors— OER (MERLOT & SkillsCommons) How do you get people to “demand” eLearning?
  • 52. Communications Develop Demand Online Library of User Guides andTutorials for All COST Effective Scalability Listservs, Social Media, OnlineTools for All General Webinars and Online Outreach for All CustomWebinars and Online Communities for Special Groups Face-to-face Workshops & Communications to Special Groups
  • 53. IsThe Demand for eLearningValid? •Bernard, R., Borokhovski, E., Schmid, R.,Tamim, R., Abrami, P. (2014). summarized 15 meta-analyses of research on distance education and online learning •All agree distance education and online learning at least equivalent to classroom instruction (NSD) •Shea and Vickers (2015) show that with professional development, the majority of faculty agree 53
  • 54. IsThere Existing Demand for OER? •6,845 MERLOT Registered Members in Chile (5,779 from INACAP) •4,168 Students in Chile •1,574 Faculty in Chile •370 K-12 Teachers •362 Staff and Administrators •117 Consultants •86 Health Care Professionals 54 Chile is the #5 Top User of MERLOT in the World
  • 55. Enabling Ecosystems: All About Leadership •Establish Business and Industry Leadership Teams partnering on curricular goals, apprenticeships, internships, mentoring, and program evaluation •Redefine Business Relationships • Each takes risks and Each gets benefits • All are responsible and All are celebrated •Review Hallmarks of Excellence for Online Leadership by University Professional and Continuing Education Association (UPCEA) for a comprehensive guideline http://www.upcea.edu/hallmarks
  • 56. Going far can seem overwhelming…
  • 57. But together, we can transform workforce development…. Mass = Higher Education and Industry Partnerships Mass = Putting OER into Educational Practices