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Zen And The Art Of E Learning Con Verge 0912


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A tongue in cheek look at lif\'e\'s mysteries particularly e-learning with three universal truths to guide practice

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Zen And The Art Of E Learning Con Verge 0912

  1. 1. 4 December 2009 conVerge 09 Zen and the art of e-learning or making the e stick Clint Smith Director LearnWorks
  2. 2. an enquiry into quality
  3. 3. maintenance mindset quality in the moment classic v romantic “ stickability ” value
  4. 4. Adding value supporting e-learners
  5. 5. Supporting e-learners in workplaces Industry Integration of E-learning project Feb 2009
  6. 6. <ul><li>How do you get learning to work? </li></ul><ul><li>Meta-analysis of research assessing value of training </li></ul>Wilson Learning ILDP Forum, Sydney 2008 Learner readiness Organisational characteristics Michael Leimbach Assess Prepare Learn System Measure impact Align org objectives
  7. 7. <ul><li>Strategies to develop learner readiness – % improvement in outcomes </li></ul><ul><li>motivate to use 10–49% </li></ul><ul><li>motivate to learn 8–42% </li></ul><ul><li>link to career 5–57% </li></ul><ul><li>build self-efficacy (belief in ability) 5–25% </li></ul>Getting learning to work
  8. 8. <ul><li>Strategies in design of the delivery - % improvement in outcomes </li></ul><ul><li>realistic practice 10–22% </li></ul><ul><li>goal setting 7–18% </li></ul><ul><li>reviewing (tips, reminders) 10–12% </li></ul>Getting learning to work
  9. 9. <ul><li>Organisational characteristics - % improvement in outcomes </li></ul><ul><li>manager support 10–67% </li></ul><ul><li>clear job relevance 8–37% </li></ul><ul><li>work/learning culture 5–20% </li></ul>Getting learning to work
  10. 10. Three stages of support Industry Integration Project before during after stage recruit support apply purpose UPTAKE COMPLETION IMPACT result, measure transfer of learning
  11. 11. <ul><li>Self-paced individual, computer-based, auto-assessed, no trainer </li></ul><ul><li>Self-paced plus personal support from coaches, mentors, supervisors, champions etc </li></ul><ul><li>Self-paced + face-to face (BL 1.0) add a conventional trainer with training room </li></ul><ul><li>Facilitated online group learning using an LMS, web conferencing, other comms tools </li></ul><ul><li>Blended e-learning 2.0 any mixture of these </li></ul>Types of workplace e-learning
  12. 12. <ul><li>Self-paced + personal support 47% </li></ul><ul><li>Blended learning 37% </li></ul><ul><li>Self-paced + face-to face 31% </li></ul><ul><li>Self-paced 35% </li></ul><ul><li>Facilitated online groups 13% </li></ul>How much of which?
  13. 13. Why use facilitation (online or face-to-face)? <ul><li>assessment requirements 63% </li></ul><ul><li>some people prefer group learning 50% </li></ul><ul><li>support for less self-directed learners 41% </li></ul><ul><li>course outcomes need group interaction 39% </li></ul><ul><li>right self-paced courseware not available 39% </li></ul><ul><li>courseware not motivating enough 37% </li></ul><ul><li>learner IT skills low or variable 32% </li></ul><ul><li>use existing training materials 28% </li></ul><ul><li>learner literacy/numeracy levels low 22% </li></ul>
  14. 14. Do you need facilitation? Guidelines for supporting e-learners in workplaces Feb 2009 htt p://
  15. 15. Which support strategies do you need? Model 3: Selecting strategies to support workplace e-learners before… during… … after the training
  16. 16. Checking learner readiness
  17. 17. Checking learner readiness
  18. 18. <ul><li>Not only </li></ul><ul><li>trainers </li></ul><ul><li>online trainers/facilitators </li></ul>Who provides support? <ul><li>but also </li></ul><ul><li>supervisors/line managers </li></ul><ul><li>technical staff, IT </li></ul><ul><li>managers/HR </li></ul><ul><li>e-learning champions (at business sites) </li></ul><ul><li>e-learning project managers (industry or business level) </li></ul><ul><li>RTO e-learning consultants/mentors </li></ul><ul><li>content experts </li></ul><ul><li>courseware designers and developers </li></ul><ul><li>workmates, colleagues </li></ul>
  19. 19. Smith’s first law of e-Zen™ quality content + quality support value =
  20. 20. Making it stick embedding e-learning
  21. 21. Survey: 2008 E-learning Innovations projects <ul><li>$5.3 funding for 140 projects </li></ul><ul><li>approx 50% for business-provider partnerships </li></ul><ul><li>survey in June 2009 to review impact and embedding of innovation </li></ul><ul><li>research and review by LearnWorks </li></ul>
  22. 22. Embedding innovation: follow-up delivery RTO survey: What direct delivery follow-up has there been? Survey: 2008 E-learning Innovations projects
  23. 23. Embedding innovation: sustaining teams Partner survey: Have you used your 2008 team to support other e-learning initiatives? Survey: 2008 E-learning Innovations projects
  24. 25. Impact of innovation: business development RTO Survey: To what extent did each of these goals apply to your 2008 project?
  25. 26. Strategies for embedding (e)innovation <ul><li>Teambuilding : retain teams to implement other initiatives </li></ul><ul><li>Benchmarking : measure your e-progress </li></ul><ul><li>Market research : check the demand for e </li></ul><ul><li>Repertoire : extend your e-learning tools </li></ul><ul><li>Planning : integrate e-learning in other plans </li></ul><ul><li>Upskill : build your staff e-capability </li></ul><ul><li>Support : resource e-mentors or champions </li></ul><ul><li>Fund : investigate other sources and models </li></ul><ul><li>Partner : make alliances to build scope </li></ul><ul><li>Prepare : build learner e-skills and awareness </li></ul>Embedding checklist, Victoria, 2008
  26. 27. Embedding innovation: other strategies Partner survey : has your organisation used any of these strategies to leverage the impact of your 2008 innovation projects? Survey: 2008 E-learning Innovations projects
  27. 28. Embedding innovation: marketing Partner survey: which strategies have you used to make your project known? Survey: 2008 E-learning Innovations projects
  28. 30. Smith’s second law of e-Zen™ more delivery + clever maintenance stickability =
  29. 31. Growing up towarsd e-maturity
  30. 32.
  31. 33. The six strands of the Towards Maturity model E-learning maturity in the workplace – the benefits and practices   Laura Overton and Helen Hills, Impact 1 (1), Sydney: ElNet
  32. 34. Descriptors of strands in the Towards Maturity model  
  33. 35. Self-assessment statements around workplace e-learning maturity
  34. 36. Maturity profile of sample  
  35. 37. Changes with maturity
  36. 38. Smith’s third law of e-Zen™ clever e-solutions + demonstrated value e-nirvana =
  37. 39. Clint Smith Director LearnWorks performance design services [email_address] 03 9528 5337 0410 569 386 skype clintos2