1. Crystal Duvall
Bedford, OH 44146
330-467-3940 crystal.duvall@yahoo.com
CAREER SUMMARY
Professional clerical/office assistant proficient in data entry, order entry and general clerical duties; Strong
attention for detail; highly organized worker consistently met project deadlines. Knowledgeable in billing,
accounting and invoicing policies and procedures; experienced in scheduling, faxing, emailing, copying
filing and administration. Used QuickBooks, PageMaker, Photo Shop, Lender Portal FieldScape, Campaign
Enterprise and iSeries
OFFICE SKILLS TESTED 7/20/2015
WPM 54/2
Data Entry scores: 8076/2 for alpha and 6831/0 for numeric
Excel 13-67/13/0
MSW (Microsoft Word) 60/20/20
WORK EXPERIENCE
Clerical/Stock Discount Drug Mart, Maple Heights, OH 5/2015-Present
 Inventory and stocking
Support Service Processing Service Link, Solon, OH 3/2011-12/2014
 Reviewed previous business day billing to ensure approvals then closed out billing period.
 Compared loan history for outstanding preservation fees and quoted the outstanding figures to clients.
 Secured– uploaded photos, reports, converted eviction sheets to work orders, forwarded bids and
invoices to client teams.
 Divided up bids and converted to PDF file for Share drive.
 Scan PDF letters and documents for Supplier Relations.
TeamMember Target, Aurora, OH 7/2006-3/2011
 Accurately made merchandise price changes and accomplished department assigned tasks.
Data Entry/Clerical Assistant Goodwill Industries, Akron, OH 9/2004-5/2005
Worked in the Development, Marketing and Communications Departments
 Maintained the company database, and generated reports. Team player for month-end closing
 Used Campaign Enterprise software to record donors.
Accounting Assistant Profit & Loss, Inc., Independence, OH 2002-2003
 Posted credit card payments and checks, performed daily and month-end accounting reports.
 Processed mail and prepared correspondence.
Administrative Assistant Ortho Concepts, Highland Heights, OH 2000-2001
 Updated patient records and entered information into a database.
 Processed medical claim forms and made payment claims for Medicare
 Assisted in publishing the company newsletter
EDUCATION
Cuyahoga Community College, Cleveland, OH Degree Associate Degree
Associate of Applied Business — Information Technology-Information Application Specialist