1. SHANNON DODD
8130 Otis Street Apt. C
South Gate, Ca 90280
(562) 415-3620
SUMMARY To obtain a highly skilled professional business position with extensive experience in office
administration and operations.
QUALIFICATIONS Skills & Abilities: Data Entry Accuracy, Customer Service, Verbal & Written
Communication, MS Office Proficiency (Word, Power Point, Excel, Outlook) Typing 50 wpm
Work History
September 2015- April 2016 Fox Rental
HR Assistant
 Verifies I-9 Documentations & maintains books current
 Updates HR spreadsheets with employee change request &
processes paperwork
 Assists with processing of terminations
 Assists HR director with various resource projects and /or special projects
 Makes photo copies,fax documents and performs other clerical functions
 Files papers and documents into appropriate employee files
 Assists with the preparation of the performance of review form
October 2014 - August 2015 Union Bank (MUFG)
Administrative Assistant
 Assisting management with reviewing, documenting, evaluating and
testing general controls in mainframe.
 General control procedures address Information Security
organization and administration practices.
 Analyzing, design, development, testing, documentation, and
implementation of information and network security solutions to
enforce general control systems in accordance with policies,
standards, guidelines and procedures.
December 2013- September2014 Dependable Express Transport
Logistics Biller
 Perform daily billing
 Enter information into computer system to prepare correspondence,
bills, statements, receipts, bills of lading, or other documents, copying
information from one record to another.
 Codes and prepare proper paperwork for billing and authorization of
a variety of invoices per defined processes, initiate
overcharge/undercharge freight bill claims with carriers and track
reconciliation of the same per regulatory standards.
 Proof read records and forms, count weights and measure material
 Sort and file records.

2. February 2012 to February 2013 Kelly Services
Data Entry Operator
 Perform Data Entry
 Process Checks for credit card companies
 Check account information
 Input Check amount on SLC, CCA & SCA account
January 2011-February 2011 Global Oncology, Park, CA
Medical Biller
 Billing RB Claims and Posting of EOB's
 Data Entry and Insurance Eligibility Verification
 Prepared Documents
 Clerical Duties as assigned
June 2010-July 2010 Physicians Choice Management
Medical Biller
 Billing RB Claims and Posting of EOB's
 Checking for Claim Status with insurance Companies
 Data Entry and Insurance Eligibility Verification
 Clerical Duties as assigned by Office Manager
June 2003-June 2008 UFCW Trust Funds, Cypress,CA
Provider Processor
 Data Entry
 Processed in/out going mail
 Prepared Documents
 Processed Medical Dental & Vision claim forms
 Entered patient information in the system
 Verified information on claims for medical, dental, and vision
EDUCATION Career Colleges of America South Gate, CA
Warren High School Downey, CA
CERTIFICATIONS Medical terminology
CPR
CPR Certified
CCA
Medical Billing & Coding