Rose Getter is seeking employment in office administration or customer service roles. She has over 20 years of experience in computer data entry and basic knowledge of Microsoft Excel, Word, Quickbooks, and other basic office equipment. Her past roles include office assistant, account executive, document imaging specialist, assistant manager, and senior claims benefit specialist. She has an associate's degree in executive secretary and a certificate in medical office assistant. Her skills include reliability, punctuality, teamwork, meeting deadlines, adaptability, and computer proficiency. References are available upon request.

1. Rose Marie C. Getter
410 Harris Lane * Palmerton, PA 18071
610-442-5204
ROSEGETTER@YAHOO.COM
Profile
Seeking employment in the Office Administration/Customer Service. I have over 20 years of computer data entry experience. Basic
knowledge in Microsoft Excel. Knowledgeable in Microsoft Word, Data Entry, Fax Machines, Other Basic Office Equipment. I have
an average typing speed of 65 words per minute. Basic knowledge with Quickbooks.
EXPERIENCE
Office Assistant, American Fence & Flag, Whitehall, PA 03/2015 - 12/2015
Schedule appointments for customers to meet with estimators. Process all jobs, service calls, and warranty call backs. Answer four line
telephone. Faxes, sort & process all postal mail and e-mails. Filing, estimate follow-ups, assist customers in showroom and edit
numerous job reports as well as consistently update all estimate leads.
Account Executive, The Home News - Walnutport, PA 09/2013 - 03/2014
Meet with clients, Schedule Ads, Walk In customers, subscriptions, account receivables, ad designs, cold calling, and attend
networking events as needed.
Team Leader, Document Imaging Specialist - EDCO Group, Allentown, PA 03/2013 - 08/2013
Check in, Prepare, Scan and Analyze medical charts within a 24 hour period. Managed the workflow of team members, answered
their questions and ensure the quality and quantity were being met for our customers. This includes making sure the chart is for the
correct patient with the correct account information. If any errors are found, they are fixed immediately to ensure the chart is 100%
accurate.
Assistant Manager, Cashier - Family Dollar, Palmerton, PA 05/2012 - 12/2012
Petty Cash; Daily Deposits; Check out Customers, Handle returns, Stock shelves, ensure that all merchandise is properly stocked, run
register, and presentable to our customers, and handle weekly deliveries.
Senior Claims Benefit Specialist - Aetna Inc., Allentown, PA 02/2000 - 05/2010
Reprocessing medical and hospital claims for doctors and hospitals. Interpreted provider contracts for payment or denials of claims.
Handled Medicare and other types of coordination of benefits. Used my knowledge of medical coding and medical terminology to
perform various duties. Performed billing of medical and hospital claims.
EDUCATION
New Horizons Computer Learning Center, Bethlehem, PA 09/2011 - 01/2012
Attained my CBCS (Certified Billing and Coding Specialist)
Certificate number Y6N4Y9B5
Major: Medical Office Assistant
Allentown Business School, Allentown, PA 07/1988 - 10/1990
Attained Associates Degree
Major: Executive Secretary
SPECIAL SKILLS
Reliable, punctual, get along well with others, able to meet deadlines, and able to adapt easily to changes. Willing to learn new things
and willing to train others. Graduated from the Allentown Business School 3 (three) months earlier than the course required.
Knowledge in basic computer skills.
REFERENCES
Available upon request.