1. Laurel Stoner Hudson
4803 Tomahawk Trail SE Phone: 205.317.3916
Decatur, AL 35603 Email: laurelstoner@gmail.com
SUMMARY OF QUALIFICATIONS
Training / Employee Relations – FMLA, LOA, Benefits/ Application Process / Staff Development
High-performing, degreed profesional with outstanding interpersonal, oral, and written communication skills.
Broad based background includes experience in project management and human resources. Knowledgeable in
the hiring process including application review, interviewing and training new hires. Extensive experience in
employee relations including leaves of absence, family medical leave and benefits administration. Successful in
autonomous, team, and leadership roles with a positive, solution oriented outlook.
PROFESSIONAL EXPERIENCE
Verizon Wireless February 2009 - Current
Global Enterprise Advisor, Huntsville, AL - June 2012 - Current
 Single point of support to State and Local Government accounts in the New York Metro area (2
large accounts; one consisting of 75 different city agencies working with 150 key contacts within
those agencies)
 Provide monthly and ad-hoc reports, bill reviews, and Quarterly Business Reviews to key contacts
and upper level management utilizing Microsoft Office suite (pivot tables, v-lookup, etc.)
 Train and develop key contacts to better manage accounts
 Track and implement action plans and projects for multiple accounts
 Contribute as a core team member for a nationwide project to better present data to customers
 Recipient of GEA of the Year award
Assistant Store Manager, Decatur, AL - February 2011 - June 2012
 Successfully managed a team of 14 sales and service professionals to meet and exceed sales
goals and quotas to produce high performance results
 Maintained and developed employee relations - FMLA, LOA, Benefits
 Managed cash and inventory and ensured compliance throughout the store
 Monitored individual and store performance by setting daily, weekly, monthly, and quarterly goals
 Received Regional Coin of Excellence for work with employees and customers during April 2011
tornadoes
Coordinator – Tech Support Government Service Center, Huntsville, AL - February 2009 - February 2011
 Successfully completed Government Technical Coordinator Training
 Serviced Federal Government Contracts – providing solutions to technical problems and customer
service
 Created internal and external promoters through highly developed knowledge and execution of
Mars, MTAS, ACSS, Knowledge Base, Blackberry Admin site and Technical Support Resources.
 Developed peer group by providing new hire support and ongoing training of hardware/software
products and troubleshooting.
 Department event coordinator – planned special events
Loomis October 2007 – October 2008
Area Human Resources Administrator, Birmingham, AL
 Assisted the Area HR Manager with the entire application process - Interviews, hiring, and training
for various positions
 Conducted confidential background checks on applicants - Motor Vehicle Reports, Credit History,
and Criminal Background
 Created monthly newsletters, processed payroll and created and maintained confidential employee
files
 Employee relations – FMLA, LOA, Benefits

2. Cingular Wireless / AT&T Mobility October 2004 – August 2007
Retail Sales Consultant, Birmingham, AL
 Oversaw closing responsibilities including daily deposits, reconciling cash drawer and daily
receipts – Key holder
 Met and exceeded monthly sales quotas (25 new lines of service per month)
 Managed Inventory - Compiled stock orders and replenished merchandise
 Supervised and trained new (up to 5 quarterly) and current associates (20 peers monthly)
 Provided effective customer service for a high volume of customers, addressed their needs
and concerns and disseminated technical product information
EDUCATION
University of Alabama at Birmingham - December 2007
Bachelor of Science in Business Management with concentration in Human Resources
 University Honors Program - Hess-Abroms Scholarship Recipient
 Enbridge Higher Education Scholarship Recipient
Pima Community College - February 2010
 A + Certification (601-603)
Alabama Fire College - March 2011
 EMT-B Certification
VOLUNTEER EXPERIENCE
Loretto Volunteer Fire and Rescue - Cullman, AL / May 2008 – August 2010
Vinemont-Providence Fire Department - Vinemont, AL / May 2008 – Current