1. Corina Michelle Hardy
3502 E Gore Blvd Apt 12103
Lawton, OK 73501
(580) 583-8217
Career
Objectives Continue my education and training in the business administrative field
in order to enhance my opportunity for further advancement into management.
Education
Oklahoma Resident Producer- Accident & Health/Life/PC Combined
OSU, Stillwater, OK
NWOSU, Alva, OK
SWOSU at Sayre, Sayre, OK
Shattuck Public High School, Shattuck, OK
Skills
Microsoft word, DAKS software system, echo software system,
ABS software system,smart system, microsoft outlook, 10- key
calculator, multiple-user telephone system, maintaining accurate
records, public relations, coordinating activities, data entry, purchasing
accounts,account sales and servicing processing orders, shipping/receiving
Experience
State Farm Insurance (11/01 to present)
Chris Middick State Farm (07/19/04 to present), Position-Office manager
Dick Clarke State Farm (07/15/02 to 07/16/04), Position-Office manager
Larry Gosney State Farm (11/01/01 to 07/14/02) Position-Agent staff asst.
Licensed Resident Producer/Office Manager/Agent Asst/CustomerService Specialist:
Over seeing Staff, State Farm LSA5, bank certified, agent draft authority,
property and casualty (personal and commercial), life and health sales, financial service
reviews, morning reports,accounts receivable, all general daily office skills
Collections Inc. (10/97 to 11/01)
Stillwater, OK
Accounting/Data Entry Clerk/Collector:
Accounts receivable, balancing cash drawers, bank deposits,data entry
(collection accounts,checks, new clients) sending compu-mail, faxing,
copying, answering multi-line phone system,taking direct pays,collecting on
delinquent accounts,payment arrangements, updating debtoraccount information.
Janitorial – (10/00 to 11/01 Part-time for Collections Inc)_
Cleaned offices Monday through Friday evenings, vacuuming, dusting,sweeping,
mopping, refill bathroom supplies,empting trash, cleaning windows.
OSU Purchasing Department (09/97 to 06/98)
Stillwater, OK
Sr. Clerk Typist:
Data entry, process purchasing orders and authority orders for OSU campus
departments and OSU branch campuses,reviewing monthly claim registers
for Oklahoma Board of Regents, filing, typing, answering multi-line phone.
2. OSU Animal Science Department/
Bookkeeping & Accounting (10/96 to 09/97)
Stillwater, OK
Temporary Clerical Assistant:
Filing, typing,bookkeeping, maintenance of fax and Xerox machines, accounts
payable and receivable, data entry and pesticide application records. Directly
responsible for payment of utility bills for Animal Science centers, sort,distribute
and balance AMO sheets.Manage Conference and Organized Activities accounts.
Maintain extensive campus vendor and small order files. Answer multi-line phone
in main office.
Telecommunications International
Marketing Services (02/96 to 07/96)
Stillwater, OK
AT&T Customer Service Representative:
Data entry, update business accounts billing information and calling plan services,
ordering calling cards, consolidating business lines and establishing new phone services.
Wal-Mart Discount Stores (09/93 to 02/96)
Stillwater, Woodward,and Elk City, OK
Customer Service Manager:
Supervise checkers, service desk, and layaway. Printing daily and weekly store reports,
counting down and resetting cash registers, cashing payroll checks, calling in credit card
charges,making money orders, and distributing change.
Accounting Assistant:
Data entry, transaction of funds,accounts payable and receivable (payroll, return checks,
charge accounts,deposits,donations,vendorservices,gift certificates). Processing
billing statements.
Service Desk:
Handling customer returns and refunding money, balancing cash drawer, writing up and
checking out business charge accounts.
Layaway Desk:
Data entry, collecting deposits on customeraccounts,filing, packing, stocking,
writing up and checking out accounts.
Salesclerk:
Customer service with store merchandise, stocking, straightening,inventory, purchasing
merchandise for department and labeling prices for stock.
Pizza Hut Inc. (09/90 to 05/93)
Shattuck, OK
Shift Supervisor:
Supervise employees (both kitchen and dining room), waiting tables, hostess,cooking,
operating cash register, purchasing store supplies,monthly inventory, opening and
closing restaurant,bookkeeping, and scheduling employees work shifts.
3. Employment References
Chris Middick
State Farm Agent
Chris Middick State Farm
Lawton, OK
(580) 305-3358
Dick Clarke
State Farm Agent
Dick Clarke State Farm
Stillwater, OK
(405) 372-4242
Sharon Toy
OSU Purchasing Director
OSU Purchasing Department, Whitehurst Hall
Stillwater, OK
(405) 744-5984
Personal References
Amie Rose
Office Assistant
Chris Middick State Farm Insurance
(580) 574-4144
Jennifer Moss
Friend
580-284-2510