1. AMANDA LOPEZ
5627 5th Street East ■ Phone: (941)348-4573
■ E-mail: mi_3_amorez@yahoo.com
PROFESSIONAL PROFILE
Responsible and trustworthy professional with years of working experience in customer service, accounting, and
administrative support, seeking opportunities to successfully transition to the medical field with a progressive
healthcare facility.
Easily adapts to new situations and excels at incorporating new processes and procedures into existing job
functions.
Possesses stellar communication skills. Types 50 words per minute.
Skilled at creating accounts, entering patient demographics and performing billing routines.
KEY MEDICAL QUALIFICATIONS
Coding Skills: ICD-9-CM, HCPCS, CPT and introduction to ICD-10-CM
Administrative Skills: Health insurance claims processing, medical office procedures including
scheduling appointments, verifying insurance, collecting co-payments, payment posting, office
management, computerized billing and coding and customer service
Medical Course: Medical terminology, Anatomy and Physiology and HIPAA
Computer Skills: Electronic Medical Records (EMR/EHR), Microsoft Office, Word and Excel,
MEDISOFT proprietary software, data entry, QuickBooks, Spreadsheets
Claims Processing: Government payers, Medicare, Medicaid and Tricare, third-party payers, UB-04,
Worker’s Compensation and managed care, including: HMO, PPO and POS
EDUCATION
Ultimate Medical Academy – Online
Medical Billing and Coding Diploma (GPA 3.4) 2012
Skills include: Disease Processes, Surgical Procedures, Life Cycle of an Insurance Claim, Health Care
Settings, Health Care Payers, Procedure and Diagnosis Coding from Medical Records, Reimbursement
Systems, Facility Billing, Keyboarding, Word Processing and Medical Practice Management Systems.
Bayshore High – Bradenton, FL
Graduated (GPA 4.0) 2007
WORK HISTORY
Aderholdt Back Pain Institute-Bradenton, FL
Medical Billing and Coding 2/2013-Current
Health Insurance Claims
Processing
Medical office procedures
Verifying insurance
Collections
Electronic billing
ICD-9 CPT Codes
2. AmandaLopez,(Cont.)
Liberty Tax -Bradenton, FL 2009 - 2012
Tax Preparer/Accounts Receivable
Compute taxes owed or overpaid, using adding machines or personal computers, and complete
entries on forms, following tax form instructions and tax tables.
Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.
Use all appropriate adjustments, deductions, and credits to keep clients’ taxes to a minimum.
Review financial records such as income statements and documentation of expenditures in order to
determine forms needed to prepare tax returns.
Handled accounts receivables and payables for several of companies’ locations and maintain up-to-
date billing system.
Maintain accounts receivable customer files, and investigate and resolve customer queries.
Utilized good communication skills, pay attention to detail and accuracy, and ability to multi-task in
a fast paced environment.
Wal-Mart -Bradenton, FL 2007 - 2007
Cashier/Customer Service Associate
Receive and process payments by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of the shifts to ensure that amounts are correct and
that there is adequate change.
Provide excellent customer service, answer incoming calls, and maintain a positive and professional
demeanor.