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KARENE A. SUTHERLAND
PROFESSIONAL SUMMARY
Resourceful self-directed professional with widespread experience in managing full spectrum of Human
Resources programs, applications, functions and services. Skilled with handling complex HR-related matters,
interpret various policies and procedures. I also have strong interpersonal and communication skills, and the
ability to interact with upper management.
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EDUCATION
Ashford University
MA Organizational Management/Healthcare Administration November, 2013
University of Phoenix
Bachelors of Science/Business Management March, 2011
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KEY SKILLS:
 Provides analytical support for and manages HR responses to compliance auditing efforts.
 Expert usage of ADP and Scheduling.
 Advanced knowledge of various HR Information Systems (HRIS) applications.
 Expert knowledge of KRONOS Timekeeper and Scheduling database system and various applications
and databases.
 Developed test case scenarios and test cases for the implementation of an HRIS system.
 Generated and analyzed standard and ad hock reports and HR metrics for Senior Management.
 Broad knowledge of advanced Human Resource Management principles, concepts, regulations, and
practices, analytical methods and techniques.
 Employee relations and handling complex matters dealing with employee grievances,
 Recruitment and placement, new employee set-up and position classification.
 Maintained Kronos Wage profile and provides support to managers on how to create/edit schedules to
perform historical moves/recharges using the Kronos time keeping system.
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WORK EXPERIENCE:
Office Automation Clerk
June, 2012 – Present
Employer: United States Census Bureau
Supervisor: Geof Pejsa, (301) 763-7726, may be contacted
 Provide general clerical support for the technologies management office, the division chief and assistant
division chiefs.
 Type and review memoranda, correspondence, emails, and reports.

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 Answer 5 different telephone lines and receive visitors.
 Maintain and update office filing system. Make travel and training arrangements for staff using the
Commerce Business System (CBS).
 Process time and attendance records through WebTA.
 Review and sort incoming mail and distribute to appropriate staff. Assist staff members with individual
projects, training, maintain the organizational chart for the division.
 Perform other administrative duties including photocopying, word processing, and operating fax
machines.
 Type and prepare travel orders, vouchers and requisition office supplies, equipment, and publications.
Diversified Human Resources (Potomac College) Washington, DC
Human Resources Generalist August 2010 – November 2010
 A 4-year public institution for Higher Education with campuses in DC and VA
 Ensure that the practices of the school is in compliance with the guidelines of State’s Council for Higher
Education (SCHEV) and Middle States Association of Schools and Colleges
 Recruits, interview and hire new employees for various positions with the Institution
 Verified and processed the credentials, transcripts and proof of qualifications for all faculty and staff
 Ensured that the day-to-day operations of the human resources department are handled appropriately and
according to company policy
 Enters new hire data, personnel changes and terminations into the HRIS system
 Conducted general orientation for both small and large groups, staff development and training
 Implemented employee recognition program, employee newsletter and activity calendar
 Effectively resolves employee’s problems and concerns by using very good judgment that is consistent
with company polices, practices and standards while maintaining compliance with federal and state (DC
& VA) regulations.
HCR-Manor Care of Alexandria Alexandria, VA
Human Resources Director December 2008 – July 2009
 Ensured that the day-to-day operations of the facility ran smoothly from an HR standpoint.
 Recruitment, staffing and retention, interviewing and selecting and pre-employment screening.
 Updated staff on company personnel policies/procedures and regulations.
 Monitored and evaluated human resources systems.
 Conducted general orientation and new hire setup.
 Handled proposals, contract renewals and other procurement related efforts.
 Workers compensation, unemployment filing and fully compliant with federal and state laws.
 Safety program and safety committee, OSHA reporting and compliance.
 Benefits administration, FMLA, LOA, benefit enrollment and training.
 Produced employee newsletter and activity calendar
 Maintained employee data systems, new hires setup and data entry into HRIS/payroll system
 Generated and processed the biweekly automatic step increases (ASI) for all union employees and
contributed with the development of the desk reference manual to ensure that all policies/procedures are
followed and data integrity is maintained.
 Consistently reviews and verifies employee’s licenses, certifications, Hepatitis B and TB records to
ensure they are current; maintains appropriate records.

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 Ensures that managers and supervisors provide accurate and timely performance appraisals.
 Monitors unemployment claims and participate in associated hearings.
 Researched and investigated employee issues and concerns with HR and personnel- related matters.
Preferred Staffing, Inc. (US House of Representatives) Washington, DC
Secretary II, Office of Employee Assistance (OEA) September 2008- December 2008
 Point of contact for all confidential members and visitors.
 Handled most incoming and outgoing messages and correspondences for the office.
 Screened clients and scheduled appointments with counselors.
 Transferred and updated training materials into electronic files.
 Rewrote and re-formatted various policies and procedures to comply with the office of the CAO.
 Scheduled meetings, organized training materials and maintained OEA files.
Kaiser Permanente Rockville, MD
HR Representative/ PSV Specialist January 2006- July 2008
 Spearheaded and implemented a process for a major compliance clean-up project
o Accomplished 90 percent compliance improvement within 2 months
o Planned, designed and implemented training material guide for LCRC tracking and imaging
system.
 Analyzed job descriptions and position requirements to ensure compliance.
 Responsible for PeopleSoft (HRIS) data entry, including 100% accuracy of data, maintenance of
records, and quality assurance.
 Notify employees and managers of expectations for expired licensure and compliance obligation.
 Researched and investigated employee issues and concerns with HR and personnel- related matters.
 Interpret union contracts and company policy to employees and supervisors.
 Facilitated new employee orientation and new hire setup in PeopleSoft.
 Managed performance increase, researched payroll concerns and processed retroactive pay.
 Performed primary source verification (PSV) on LCRs upon expiration.
 Benefits administration, enrollment, management and presentation.
 HR and health care data management and training.
 Consulted with supervisors about recruiting options and provided them with guidance and support
 Posted garnishments and other deductions using HRIS.
 Developed training material guide for ImageNow/PeopleSoft (the system used for LCRC
tracking/imaging), which included step-by-step instructions.
o Maintained electronic images and files of required documents in the HR information system
o Provided training for staff members.
 Monitored and provided quality check for all data prior to entering it into the system.
 Provided assistance to the Human Resources Benefits Administration Team with annual open
enrollment activities.
 Served as liaison to National Payroll Services (NPS) for payroll administration and check distribution.
 As part of the ESC team responded to 2,000+ calls per month and acted as a resource for employees and
managers regarding KRONOS, Leave Donation, Benefit Average Hour Work, Verification of
Employment/Income, and Payroll/HR related inquires.
 Facilitated/administered the leave Donation and Licensure Programs.

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 Responsible for the implementation, upgrades/conversions of HR Information System database,
conducted User Acceptance Testing (UAT) on HR software/applications prior to their execution.
Spherion/The HR Source Washington, DC
HR Generalist August 2004 – January 2006
 Managed employee benefits using HR Perspective, benefit enrollment, processed COBRA, retirement
and 401k.
 Developed HRIS database to comply with Sarbanes-Oxley Act (SOX) requirements.
 Recruiting, screened resumes and applications, prepared employment packages and new employee
orientation.
 Updated employees’ status and made personnel changes.
 Processed terminations and conducted exit interviews.
 Communicate policy and procedural changes to managers.
 Handled incoming calls and outgoing communication to the nursing department.
 Prepare domestic and international travel arrangements for staff.
 Ensured that policy manuals and the library are kept up-to-date.
Grafixizm, Inc Lanham, MD
Office Manager April 2001 – July 2004
 Processed payroll and maintained personnel files.
 Collected and posted payments to vendor accounts compared purchase orders and invoices.
 Managed invoices, processed payables and maintained vendor database.
 Updated employees’ status and made personnel changes.
 Prepared monthly accruals, monthly bank reconciliations, prepared bank deposits and checks.
 Researched customers’ complaints and provide feedback to the CEO.
 Prepare domestic and international travel arrangements for staff.
 Developed presentation and participant materials for meetings.
 Processed terminations, unemployment claims and conducted exit interviews.
 Managed the overall operations of the office.
CUPA-HR Washington, DC
Office Coordinator February 2002 – April 2003
 Handled classified advertisements for the website and monthly newsletter.
 Provided customer services to members, advertising agencies, and vendor inquiries.
 Monitored and updated compliance records, proofing read advertisements prior to publication.
 Processed publication orders, handled ordering supplies.
 Prepare domestic and international travel arrangements for staff.
 Ensured that policy manuals and the library are kept up-to-date.
 Routed incoming calls and outgoing correspondences for directors and managers.
Mariner Health of Kensington Kensington, MD
Payroll / Benefits & Staffing Coordinator October 1999 – April 2001

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 ` supervisors.
 Posted position vacancies through internal and external medias
 Processed payroll for nursing department, validated timesheets, created daily staffing schedules
 Maintained budget tracking log using MS Excel.
 Conducted interviews and reference checks, maintained attendance records and posted vacancy
announcements.
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TRAINING/CERTIFICATIONS
Human Resources Generalist, SHRM September, 2007
Base and Incentive Compensation, SHRM November, 2007
Employee Relations, USDA Grad School May, 2006