1. Nancy Curry
56 Roswell Ave.
Town of Tonawanda, NY 14207
716-912-7635 nancur5656@hotmail.com
Human Resources Professional
Performance Profile
 Success in building and maintaining strong, sustainable relationships with employees at all levels of an
organization, from senior executives and mid-level managers to professional/technical staff and new hires.
 Strong ability to diagnosis problems and come up with solutions that benefit both employees and the
organization.
 Excel in managing multiple projects and priorities concurrently. Function effectively in deadline-driven
environments.
 Strong ability to remain composed in stressful situations while seeking positive outcomes.
Core HR Competencies
Employee Relations ~ Benefit Processing ~ Employee Training & Development ~ Performance Management ~
Union Activities ~ Staffing Management ~ Change Management ~ Recruitment & Talent Acquisition ~
Onboarding & Orientation ~ Employment Laws
Professional Experience
Erie County Medical Center Corporation (Long-term Care Division) 2007-2015
Associate Director of Administration (similar to HR Manager)
Oversight of Human Resources Department of long-term care facility with approximately 500 staff.
 Assured that all Human Resources activities are in compliance with NYSDOH regulations, NYSDOL regulations, NYS
Civil Service requirements, Collective Bargaining Agreements and Federal laws and statutes, facility and corporate
policies and procedures;
Employee Relations
 Oversight of discipline process, tracked disciplines;
 Worked with management to resolve performance problems;
 Conducted training seminars with front line managers on addressing discipline issues;
 Conducted investigations into alleged misconduct;
 Participation in recognition and engagement activities;
 Worked in conjunction with orientation team to provide new hires with positive experience;
 Responsible for proper terminations;
 Met with employees 1:1 on work-related or personal issues,referred to EAP provider when needed.;
 Noted trends in turnover for position, unit, shift, department, etc. and provided information to management in
order to rectify problems;
 Completed documentation for unemployment claims, attended all hearings and provided testimony.
Recruitment/Talent Acquisition
 Entered request into vacancy control system due to separations or need for additional staff;
 Responsible for recruiting and hiring quality candidates within budgetary constraints;
 Represented Terrace ViewLTC and ECMC at various community events such as job fairs and employment forums;
 Maintenance of position control system which monitored the FTE balance of each work unit;

2. Nancy Curry 716-912-7635 nancur5656@hotmail.com Page ~ 2 ~
Benefits
 Reviewed benefit information to applicants during interviewprocess and again during on-boarding and new hire
orientation;
 Entered new hire enrollments into health and dental insurance company websites;
 Provided additional information on benefits to individual employees and followed-up to resolve issues.
 Assisted employees during annual open enrollment period;
 Contacted employees at the time of a qualifying event. Followed up to obtain required documentation;
 Provided information on NYS Retirement system regarding vesting, loans, and timing of retirement;
 Provided information on Deferred Compensation Plan (public-sector 401K);
 FMLA administration-reviewed and processed certification forms, sent out notices, tracked usage. Took action in
possible abuse cases;
 Monitored other leaves-disability, maternity, extended sick.Tracked compliance with medical documentation
requirements, processed disability forms;
 Worker’s Compensation leaves-closely monitored cases and collaborated closely with Worker’s Comp 3rd
party
administrator on sensitive cases, attended hearings;
 Member ofcorporation Worker’s Compensation and Workplace Violence committees;
Labor Relations
 Participation in Labor/Management meetings with 3 bargaining units, attended first and second step grievance
meetings;
 Attended and provided testimony at arbitrations;
 Provided relevant data and gave input regarding union contract negotiations;
 Responsible for authorizing annual raises for all bargaining unit members as the result of bi-annual file reviews.
Other Responsibilities
 Created and updated job descriptions;
 Created and updated policies and procedures when required;
 Oversight of staffing and timekeeping activities;
 Assured that bi-weekly payroll activity was completed timely and accurately by all facility timekeepers;
 Provided supervision and monitored activities of main reception desk of facility.
HIGHLIGHTS
 Greatly reduced the amount of Worker’s Compensation cases from over 100 at time of hire to less than 10 in
2015. Outcome of working closely with the Worker’s Comp Case Manager that was part of the HR team and
seeking opportunities to remove repeat cases from the workforce whenever every the opportunity arose.
 Was able to develop positive relations with union leadership while still prevailing in the vast majority of
arbitration decisions. Due to the preventative approach of having a thorough review and extensive, detailed
documentation prior to any actions being taken as well as finding common ground with union leadership on
certain issues.
 Provided oversight of the former facility (Erie County Home) closure in regards to Human Resources activities.
Manual review of over 70 years of Human Resources files and determining what should be archived for both
legal and historical purposes.
 Developed staffing plan for new facility (Terrace View LTC). Developed a staffing plan for all departments while
maintaining adherence to maximum FTE’s allowed.
 Developed several new job descriptions for new facility due to change in care model. Job Descriptions were in
compliance with provisions in union contracts as well as NYS Civil Service regulations.
 Facility-lead in converting manual time and attendance system to Kronos timekeeping. This enabled more
timely recognition and reporting of absentee problems.

3. Nancy Curry 716-912-7635 nancur5656@hotmail.com Page ~ 3 ~
Episcopal Church Home & Affiliates, Buffalo NY 1996-2006
Administrative Services Manager 2003-2006
 Benefit administration-health, pension administrator, COBRA processing;
 Leave administration-FMLA, sick, WC, personal;
 ADP administration-time & attendance system, HRIS system;
 Secretary to Board of Directors-transcribed minutes, compiled materials for meetings, answered inquiries from
board members.
Communications Supervisor 1996-2003
 Education Coordinator for JCAHO accreditation;
 Editor of employee newsletter;
 Procurement of all office equipment;
 Oversight oftelephone system, performed programming changes;
 Chair of Fire/Safety and Employee Recognition Committees;
 Oversight of multiple reception centers where customer service, resident banking and clerical duties were
performed by clerical staff.
HIGHLIGHTS
 “Employee of the Year” 2004;
 Achieved high score on JCAHO accreditation;
 Conversion to ADP e-time system and PeopleSoft HRIS;
 Assisted employees in 2006 during facility closure period in resume writing, job search and obtaining letters of
reference.
Education & Credentials
 Bachelor of Arts/Psychology
SUNY/Empire State College
 SHRM Learning Course offered by Canisius College
 Cornell School of Labor Relations-various HR-related seminars
Licenses/Professional Accreditations:, SHRM Membership, formerly held SPHR
Technology Skills Summary: SAP, ADP PC for Payroll, Kronos, PeopleSoft,
Windows, IOS
MS Word/Excel/PowerPoint/Publisher/Access/Visio