L. michelle lewis human resource projects coordinator
Egan, S Resume
1. Stephanie L. Egan
3955 Camellia Dr., San Bernardino, CA 92404
segan0527@gmail.com 951-809-0134 (C)
skype: Stephanie.egan33
SUMMARY PROFILE
Over 5 years of management and clerical experience in Human Resources.
United States Army Captain with over four years of commended military performance and
experience as a Human Resources Officer in personnel and human resources, administration and
management, customer and personal services, law and government, pay issues, and legal processing.
Solid reputation for taking initiative, following instructions, and completing complex tasks on time
and to standard.
Selected over peers for commendable audits and outstanding service to over 2,000 military customers
and employing change that increases workforce efficiency and development via improved operating
procedures, schedules and organization.
Trusted Professional with Secret Security clearance (inactive)
WORK HISTORY
Forest Home December 2015 – Present
Human Resources Generalist, Forest Home, Forest Falls, California, December 2015 – Present,
40hours/week
Responsible for creating and maintaining personnel files and the confidentiality of the files for over
500 full-time, part-time and seasonal employees.
Administers and maintains the HRIS and Payroll systems. Responsible for running an accurate
payroll for 620 employees and maintain up to date payroll information at all times (both
electronically and in files).
Completed 14 payrolls thus far with a 100% success rate and ensured that all employees were paid on
time and in accordance with California law.
Created the Forest Home Family and Medical Leave Policy in accordance with California and
Federal law requirements.
Administers benefits for the organization including: communicating benefits with employees;
maintaining current enrollment/eligibility records; balancing and processing monthly bills;
coordinating open enrollment; Cobra administration; and claim troubleshooting. Assists with
research of new benefits and new providers.
Assists in safety initiatives at Forest Home, including but not limited to: coordinates Workers
Compensation, including injury reporting, claims management, and billing; coordinates DOT
position-related processes and screening; maintains safety training records.
Maintains monthly HR reports and ongoing wage and benefits reporting and supplies senior
leadership with the most up to date personnel data information.
Assists with budget tracking and maintenance for the Human Resources department.
Maintains and tracks the required employment law postings to ensure that Forest Home is within
regulation and following all applicable laws.
Assists in administering annual performance appraisal process.
Tracks employment recognition and service awards for over 500 employees.
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Actively supports and participates in staff spiritual life activities, including Staff Devotions and Staff
Retreat.
Completed 3 major projects assigned by the Human Resources Manger 2 week before the deadline.
Created new tracking mechanisms for I-9s, DMV reports, and communicating staff updates,
enhancing the overall effectiveness of the company.
Created instructional videos for all employees on payroll procedures and the use of the staff website.
Managed and delegated assignments to 2 HR assistants.
Assists with employee onboarding including: assisting with background checks and reference checks;
processes verifications of employment; schedules and conducts employee orientations; processes
employee paperwork, following up with department supervisors as needed.
United States Army December 2011 – September 2015
Human Resources (HR) Manager, United States Army, Joint Base Elmendorf Richardson (JBER) -
Anchorage, Alaska, December 2011 – September 2015, Over 40 hours/week
Supervision & Project Management
Ranked in the top 10% of Army Officers within an organization of over 600 personnel
HR subject matter expert for a five-person Executive Team supervising 600 Soldiers, located all over
the world including two theaters of war.
Advised managers on organizational policy matters such as equal employment opportunity and
sexual harassment, and recommended needed changes.
Presented over 30 group training and individual instruction on various subjects such as HR operations,
records maintenance and correction, personnel processing and Master Resiliency Training.
Received commendations for administrative procedure inspections with 100% accuracy rating.
Trained over 10 staff on use of personnel management software, decreasing time to full competency
with use.
Hand-selected to serve as the administrative secretary to senior leadership; managed leader’s
schedule, calendar, appointments, answered phones and took messages.
Served as a link between management and employees by handling questions, interpreting and
administering contracts and helping resolve work-related problems.
Implemented procedures to ensure the proper update of all personnel records and finances,
reassignments and promotions; resulted in a 99% success rate.
Commended relationships with peers, subordinates and customers.
Effectively communicated operational requirements to senior management during weekly meetings,
consistently meeting deadlines.
Commended on ability to stay calm and focused during difficult situations and casualty operations
during deployment in support of Operation Enduring Freedom.
Recruiting, Placement, Manpower, & Classification
Matched over 600 positions with correct personnel fit by classification specialty.
Utilized extensive knowledge of force structure, manpower options, and Army career fields to
facilitate informed decisions about personnel actions, management, and restructure concerns.
Liaison to various headquarters agencies for strength management, manpower, classification, and
placement of new personnel.
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Identify staff vacancies and recruit, interview, and select applicants.
Used trend analysis to correctly forecast unit strength and best fit staffing.
Developed a system to priorities and filter matches that increased speed and placement.
Provided guidance and assistance to resolve support problems such as housing, schools, and
transportation until a vehicle and household goods arrive.
Administration & Labor Relations
Ensured correct editing and processing for awards, evaluations, compensation, benefits, training and
emergency notification and other personal records updates with proper uploads into Army data
systems.
Managed, processed and tracked over 600 administrative actions in a rapidly changing environment
during Operation Enduring Freedom.
Devised database templates to decrease errors in data entry; improved accuracy by 80% in 5 months.
Compiled, analyzed and presented critical data to strategic planning in person and via
videoconferencing, webinars, and related distance technologies.
Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, and
family complaints and assisting in administering disciplinary procedures.
Defused or handled disputes, staff misconduct, and disciplinary procedures with referrals to proper
agencies such as the legal office.
Conducted research, compiled data and prepared papers and briefing.
Filed and retrieved corporate documents, records, and reports.
EDUCATION AND TRAINING
University of Redlands
Masters in Business Administration – Emphasis in Finance 2016
Occidental College, Los Angeles, CA
Bachelor of Arts in Kinesiology 2011
Professional Development
Sexual Harassment Assault Response Program Training 2015
Suicide Prevention Training 2015
Master Resiliency Training Course – Level 1– University of Pennsylvania 2014
Cold Weather Orientation Course 2014
Commander’s Safety Course 2013
Human Resources Management 2011
Introduction to Leadership 2011