1. Brianna M. Jackson
830 Chestnut Street
Collingdale, PA 19023
Email: B4BriJackson@Hotmail.com
(610) 844-4018
Determined leader and team player with varied experience in planning, scheduling and corporate training
in accordance with corporate policies and procedures. Impeccable track record of supervising food service
staff and maintaining quality food and food safety standards. Demonstrated ability to prioritize tasks in
order to attain and exceed organization and personal goals.
Education
DeVry University, Philadelphia, PA
Bachelor of Business-Hospitality Management
Graduation: May 2016
Experience
Uno Pizzeria & Grill, Newtown Square, PA
April 2010-Present
Expeditor and Corporate Trainer
 Recruited and trained new staff for grand opening.
 Responsible for reports in trends identified by guest feedback
 Identify opportunities to improve guest retention through direct guest interaction and feedback.
 Communicate effectively with guests, staff and vendors.
 Manage conflict resolution with confidence and professionalism
Applebee’s, Ridley, PA
August 2002 -August 2007
Lead Expeditor / Supervisor
 Assisted General Manager with onboarding and training of employees
 Greeted all guests in a timely manner and provide timely responses to requested information
 Exceeded individual daily sale goals
 Top salesperson of the region
 Held store opening and closing responsibilities
Rita’s Water Ice, Philadelphia, PA
June 1998- September 2001
Assistant Manager
 Maintained a suitable and dynamic atmosphere, ensured complete customer satisfaction
 Trained and setup multiple outpost kiosk stations
 Operated and trained employees on the POS system
 Prioritized assignments and duties for staff
 Prepared monthly narratives and reports on bestselling items
 Maintained high food safety and food handling standards