My name is Hongan however, I go by Ann for short. I am currently look for a full time position. I am fluent in Vietnamese.

1. Hongan Le
1620 Hope Drive, APT 511 Santa Clara, CA 95054
Cell: 669-292-9450
honganle1995@gmail.com
Professional Summary
Passionate and attentive employee with an excellent work ethic. I take pride in my work and strive for
success. Exceptionally strong as an independent but also great at working with a team. Proficient at
keeping a sincere and professional demeanor with customers, colleagues and supervisors. I make it my
goal to tackle any obstacle that is in my way in order to move on to the next level.
Core Qualification
 Exceptional multitasking and organizational skills
 Efficient with duties that need to completed
 Positive energy to the work environment
 Efficient in time management
 Friendly service offered to all staff and guests
 Substantial listening skills with customers, colleagues, and supervisor
Experience
Dr. Nahal Ashouri DDS Orthodontics July, 2016 – Present
Receptionist/ Front Desk
 Make and confirmed appointments with patients
 Knowledge of medical and dental terminology
 Proficient of office management computer programs
 Pull and update all patient files after each appointment
 Contact insurance companies regarding coverage and payment plans
 Receive and process payments by patients
 Check-in patients gathering all personal and insurance information needed
 Perform clerical duties such as copying, filing, emailing, etc.
18/8 Fine Men’s Salon April 2016- July 2016
Receptionist
 Create a professional atmosphere and oversee the aesthetics of the salon
 Become educated in the products and services that 18/8 has to offer
 Create a positive environment for clients and stylists
 Focus on hospitality
 Answering and returning calls from clients
 Become familiar with the booking system in order to book and rebook clients

2. SPECIALTY’S CAFÉ & Bakery/ Peet’s Coffee November 2015- April 2016 Mission College
Barista, Customer Service, Food assembly Santa Clara, CA
 Welcomes customers by determining their coffee interests and needs.
 Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for
coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
 Maintain inventory by replenishing coffee bean supply; stocking coffee brewing equipment;
maintaining supplies, pastries, and cookies for coffee bar.
 Ability to listen to supervisors requests and tasks with ease
 Continuing accommodation for numerous people all at once (Multitasking)
 Ringing up customers’ orders
EXPRESS SEPT 2014 – November 2015 Great Mall
Sales Associate Milpitas, CA
 Maintain a clean appearance in the work place
 Continuing accommodation for numerous people all at once (Multitasking)
 The ability to help a customer out with their fashion needs (opinion on clothing)
 Backroom Stock/Shipments
 Ability to answer customers accurately
 Ability to listen to supervisors requests and tasks with ease
OLD NAVY MAY 2011 - JAN 2015 Great Mall/Valley Fair
Sales Associate Milpitas/Santa Clara, CA
 Learned to deal with difficult situations
 Acquired swiftness at the cash register
 Accommodate all customers at the register
 Restore cleanliness of the store
 Learned to work better in a team
Volunteer
Our Lady of Peace/ Independence August 2012- present Santa Clara/ San Jose
Volunteer teacher
 Inform and teach kids 5-7 years old about catechism
 Teach every Saturday from 12:30pm – 4:15pm
 Create activities in order to engage and keep children interested
Education

3. Mission College, Santa Clara 2014-Present
 Working to transfer to a four year institution to earn a BS in Biological Science to ultimately
have a job in Forensic science.
References
Destiney Curry- Manager
PH: 408-661-1859 years known: 4
Shaun Li- Manager
PH: 408-603-5191 years known: 2
Nancy Nguyen- Manager
PH: 408-660-7982 years known: 2