1. Stephanie Figueroa
15 NE Cove Road, Dawsonville, GA 30534 (770) 670-3670 Stephanieprofessional@yahoo.com
PROFESSIONAL EXPERIENCE
Zoes Kitchen, Corporate – Dallas, TX 2015-Current
Regional Sales Manager/Southeastern Territory
Hiring, orientation, training and development of sales staff for 5 states – Tennessee, Alabama,
Georgia, South Carolina and Florida.
Creating and implement effective sales strategies and lead my team of 14 Sales Managers towards
their sales objectives, exceeding company targets by more than 10% and over 35% in same store
sales.
Successfully helped the Area Sales team to develop Game Plans, setting goals to achieve a solid
database through both corporate and social avenues.
Developed strategies through the Brand & Marketing team to implement Local Restaurant
Marketing thereby increasing foot traffic for both in store and catering sales.
Responsible for conducting, Prospecting Day (sales blitz’s), bi-monthly conference calls and
weekly targeting of sales performance for ways to increase current revenue.
Worked closely with Leadership team improving customer service through operations changes
such as structured Delivery policies/standards, Uniform changes, and overall service standards.
Panera Bread, Franchise – Norcross, GA 2008 – 2014
Regional Catering Sales Manager
Increased Catering Sales by averaging a current growth of 30% for 9 Bakery Café’s throughout
metro Atlanta.
Oversee and maintain existing customer accounts ensuring ongoing and repeat Catering sales
through maintenance and follow up calls.
Responsible for designing marketing plans and implementing them through internet and customer
based leads, lead generation services and networking.
Customize special event menus and packages for large Businesses and Universities. Coordinating
up to 1200 person events through organized planning with Café management, Bakery personnel
and Catering staff.
Initiated special projects and implemented systems for payroll reporting of tips & delivery fees of
all catering associates, researched and opened first Catering Call Center to take all orders from the
Cafes and localize them for better support and service.
Culinary Sensations, Cumming, GA 2006-2008
Event Coordinator/Owner
Offsite and Onsite Coordination for all major functions such as wedding, cocktail parties, large
corporate events and community service involvement.
Managed all front of house employees as well as contract catering employees with training and
human resource issues.
Worked closely with kitchen staff to ensure quality of food along with coordination of timely
deliveries and/or set ups for offsite functions. Assisted in menu design/layout for café and all
other catered events.
EDUCATION
Palm Beach Jr. College – Courses taken West Palm Beach, FL