Taylor Eyerman is a Purdue University student seeking a full-time position in hospitality, sales, or events utilizing strong interpersonal and problem-solving skills. She has experience in customer service, sales, and food and beverage roles including internships at Entertainment Cruises, Omni Hotel, and Oak Hill Country Club. Eyerman also has leadership experience as a teaching assistant and event planner for her sorority. She is proficient in Microsoft applications, social media, and has basic French language skills.

1. TaylorM. Eyerman 121 W. Wood Street West Lafayette, Indiana 47906 Apartment 7
Phone: (585) 490-2094 TEyerman@purdue.edu
Objective: A full time position after May 2016 in hospitality, sales, or events, utilizing my positive
interpersonal skills, flexible and hard-working attitude, problem solving abilities, resourcefulness, and
adaptability to new technologies
Education: Purdue University, Lafayette, Indiana. May 2016 (anticipated).
Candidate for Bachelors of Science in Hospitality and Tourism Management GPA 3.18
Professional Experience:
CustomerService/SalesIntern EntertainmentCruises –Chicago,IL Summer2015
 Managed callsconcerningcustomerservice matters andinquiriesabout events.
 PromotedtoRevenue Managementteamworkingwiththird-partybookings.
 Developedcreative waystoenhance customerexperience andincrease sales.
Food and Beverage Service Intern Omni Hotel-FortWorth,TX Summer2014
 Cross-trainedandworkedinall areasof foodand beverage throughoutthe hotel.
 Performedall servicedutiestoensure anexcellentdiningexperience forall customers.
 Maintainedaflexible scheduleand changedhoursandworkassignmentasdemandchanged.
Food and Beverage Service Intern Oak Hill CountryClub-Rochester,NY Summer2013
 2013 PGA Championship:Responsibleforfoodandbeverage service toVIPGuests.
 RegularSeasonfoodandbeverage service toall membersandtheirguests.
 Adhered to all food and beverage health regulations and standards.
Leadership:
Teaching Assistantfor Hospitality and Tourism ManagementSales & Service Fall 2015
 Assistedprofessorwithclasspreparation,material,andgrading.
 CollaboratedwithprofessorandotherTAstoimprove anddelivercourse material.
 Resource forall studentsregarding assignments andmaterial.
Event Plannerfor Gamma PhiBeta Sorority – Delta Iota Chapter 2014- 2015
 Plannedandimplementedformal andsemi-formal eventsforlarge groupsof youngadults.
 Bookedvenues, music,foodvendors,andtransportationwhile maintainingastrictbudget.
 Developedon-the-spotcontingencyplansforissuesthatarose directlybeforeorduringthe events.
Social Media Chair for Gamma Phi Beta – Delta Iota Chapter 2012-2014
 Maintainedsocial mediasites(i.e.:Instagram, Twitter) withupdatedinformationaboutsororityactivitiesfor
marketingpurposes.
 Collaboratedwithothersororitymembersonmarketingandeventactivities.
Professional Achievements and Awards:
 Salesrecognitionforhighrevenue,upselling,andhighestupsell revenueatEntertainmentCruises.
 PromotedtoCorporate Teamin Revenue ManagementatEntertainmentCruises.
 Customerservice awardforpositive customerexperience.
Skills and Interests:
 Technology:Experiencedusingsocial mediasitessuchasTwitter,Facebook,InstagramandPinterest.Proficient
inMicrosoft applicationssuchasMicrosoftWord,PowerPointandExcel Spreadsheets. Strongunderstandingof
Micros managementsystem.
 Languages: Basic French
 Personal Interests:Communityservice,cooking, baking, artistry,eventplanning.