1. Brandi R McGowen
520 Dowlen Rd. Apt. 158
Beaumont, TX 77706
(832) 792-8504
mcgowen_brandi@yahoo.com
Career Goals
Highly qualified, knowledgeable, and experienced manager seeking a successful
career with a deeply-rooted company that allows me to increase the company’s
bottom line, productivity, and turnover rate while using my critical thinking,
problem solving skills, eye for detail, and effective communication in a professional
environment that will enrich my leadership, support individual efforts and growth,
award initiative, and progress within the company
Skills & Abilities
Leadership skills, highly organized, multitasker, teamwork, responsible,
achievement driven, goal oriented, role model, analytical skills, persuasive,
adaptability, creativity
Education
LAMAR UNIVERSITY, BEAUMONT, TX MAY 2014
Bachelor of Business Administration Graduate
Experience
TEAM LEAD/GUEST SERVICE TEAM LEAD, TARGET, BEAUMONT, TX
77708
SEPTEMBER 2014-PRESENT
 Properly instruct employees on how to effectively cut down on customer time
in line, provide great customer service, and increase profitability in the
process
 Ensures that department stays organized and well maintained in order to
increase productivity and appeal to the eye of the customers
 Greatly increase department profits by 20% from last year and receive a
7.67% pay increase in less than 7 months

2.  Conduct potential candidate interviews, properly train new hire employees,
strategically schedule employees, and give yearly employee reviews
 Maintain correct and up-to-date inventory levels and process inventory
counts
JUNIOR’S DEPARTMENT SUPERVISOR, KOHL’S DEPARTMENT STORE,
BEAUMONT, TX 77706
SEPTEMBER 2011-SEPTEMBER 2014
 Held accountable for selling merchandise, established and sustained
customer relationships, assisted with stocking and merchandise functions,
and provided superior customer service
 Exceeded daily sales goals, increased the overall store profits, and generated
a significant amount of new and repeat customers
 Motivated fellow employees to work quickly in a fast pace environment,
handled multiple priorities and customers, and caught on to new
procedures quickly
 Overseen employees to ensure the sales floor stayed properly stocked, which
increased merchandise being sold and ordered, which also increased the
store’s overall revenue
BUSINESS DEVELOPMENT INTERN, COURSE HERO INC., REDWOOD
CITY, CA 94036
FEBRUARY 2014-APRIL 2014
 Contributed to a variety of Knowledge Drive Facets from product design to
development
 Held and maintained documents and records, stayed in contact with team
members, and organized meetings and presentations
 Participated in the Course Hero Professional Development Program for
weekly lessons on communication, time management, and resume building
 Collaborated with Program Directors to enhance specific features and
elements of Course Hero
 Group donated 430+ documents and 40+ books to the Books of Africa
Charity and completed 100% of documents

3. SALES ASSOCIATE, CARTER’S INC., BEAUMONT, TX 77708
SEPTEMBER 2013-OCTOBER 2013
 Actively participated in merchandising and shipments to and from the store,
and held keys to open and close the store
 Greeted and acknowledged all customers in a friendly, professional manner,
and built great customer relations and increased the number of new and
repeat customers
 Coordinated the handling of all customer inquiries, sales, and processed all
customer returns at the Customer Service Station