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Building Relationships
With Blogs & Social Media
Bob Bertsch
North Dakota State University
October 14, 2009
Building Relationships - In the Print Era
- Educational relationships were based on authority
- The authority of the instructor or author came from one
or many diplomas
- Diplomas were granted by institutions made up of
individuals with the authority to vouch for the original
instructor/author's authority
- Where did the authority of the diploma-granting
institution come from?
Building Relationships - In the EM Era
- Educational relationships are built on authority and trust
- The authority of the instructor or author comes less from
diplomas and more from demonstrated knowledge
- Authority means nothing with out trust, and today people
distrust those with authority
- You build trust by being open: giving up some of your
traditional authority, letting people see your personality
and consistently engaging in community conversations
Building Relationships - Using Blogs
What are blogs?
Easy-to-update web sites written in a journal style with articles
that appear sequentially based on date.
• Blogs have an archive, links,time-stamps and a
chronological listing
• Blogs are personalized, community-linked, social and
interactive
• Blog content drives much of the social media traffic in
Twitter and other tools
Building Relationships - Creating a Blog
NDSU Agriculture & University Extension has it's own blog
tool, called Roller.
www.ag.ndsu.edu/roller
Source: Overdrive Interactive – www.overdriveinteractive.com
Source: Overdrive Interactive – www.overdriveinteractive.com

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Building Relationships With Blogs and Social Media

  • 1. Building Relationships With Blogs & Social Media Bob Bertsch North Dakota State University October 14, 2009
  • 2. Building Relationships - In the Print Era - Educational relationships were based on authority - The authority of the instructor or author came from one or many diplomas - Diplomas were granted by institutions made up of individuals with the authority to vouch for the original instructor/author's authority - Where did the authority of the diploma-granting institution come from?
  • 3. Building Relationships - In the EM Era - Educational relationships are built on authority and trust - The authority of the instructor or author comes less from diplomas and more from demonstrated knowledge - Authority means nothing with out trust, and today people distrust those with authority - You build trust by being open: giving up some of your traditional authority, letting people see your personality and consistently engaging in community conversations
  • 4. Building Relationships - Using Blogs What are blogs? Easy-to-update web sites written in a journal style with articles that appear sequentially based on date. • Blogs have an archive, links,time-stamps and a chronological listing • Blogs are personalized, community-linked, social and interactive • Blog content drives much of the social media traffic in Twitter and other tools
  • 5. Building Relationships - Creating a Blog NDSU Agriculture & University Extension has it's own blog tool, called Roller. www.ag.ndsu.edu/roller
  • 6. Source: Overdrive Interactive – www.overdriveinteractive.com
  • 7. Source: Overdrive Interactive – www.overdriveinteractive.com