Atif Sharif has over 15 years of experience in office administration and customer service roles. He currently works as a senior executive officer for Swiss Pharmaceutical, where his responsibilities include travel arrangements, meeting coordination, facilities management, and HR tasks like attendance tracking. Previously, he held administrative positions at multiple companies supporting brands like Timberland and MotherCare. Sharif has a BCom degree and diploma in computer science, and is proficient in Microsoft Office.
Administrative Professional with 10+ Years of Experience
1. ATIF SHARIF
Shaheen Apartment flat E-8 3rd
Floor, Gulshan-e-Iqbal, Block –3, Karachi
Cells: 9221- 0300-3589074 / E-mail: at_ifsharif@yahoo.com ; aatifsharif5@gmail.com
OBJECTIVE:
To acquire an administrative position in an esteemed organization where I can develop my career by
enhancing my capabilities & skills in the professional environment.
WORKING EXPERIENCE:
Swiss Pharmaceutical (Pvt) Ltd June 2013 – Present
Office 37-J, Block-6 PECHS, Karachi
Working as a Senior Executive Officer Administration.
Office Administration Responsibility
• All traveling matters ( Scheduling , expense ,arrangement for visa / hotel ling & ticketing ( Air & train
and also rental taxi other related matter)
• Scheduling and coordinating meetings & internal support materials , backup facilities are functioning
properly before meetings and also performing multifaceted general office support
• Guest/Visitor Management , Camera Vigilance & Reporting , Event Management , Issuance of SIM,
payment of Bills record management
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed
supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of
supplies .Ensure adherence to all timeframe and budget and assist to maintain all buildings and
equipment’s.
• Yearly renewal of service contracts i.e., CCTV, printer, fax machine, photocopier, attendance machine,
elevator, telephone exchange, generator
• Liaison with government agencies e.g., Water Board; Taxation; KESC; PTCL; SSGC; etc
Office Facilities Responsibility
• Ensure optimal level company performance and administer employee workforce and assist to design all
continuous improvement activities and maintain process control.
• Coordinate HR department maintain employee filing and also sorting & complain and shortlist
candidate for interviews. Negotiate between various employee & labor relations and perform regular
appraisals for personnel and recommend changes in salary as per requirement
• Creating a positive working environment in which equality and diversity are well-managed and staff
can do their best. Planning and allocating work, monitoring achievement of deadlines, and supporting
staff as appropriate.
• Attendance & Leave Management (Daily attendance management, Leaves, Monthly attendance
compilation prepares and distribute payroll for staff
• House Keeping (Cleaning and Gardening), Generator, Electricity & also kitchen & cafeteria Monitor.
Security matter all over Head Office & Factory
2. • Maintains and Manages company vehicles record and vehicles purchasing & Registration, transferring
,Tracker, insurance & accidental related matter
• Manage & maintain office Supplies and Equipment Stock Management ( stationary , kitchen ,
electrical , other related item rescored monthly basis maintains office supplies inventory by checking
stock to determine inventory level; anticipating needed supplies; evaluating new office products;
placing and expediting orders
Team a Ventures (Pvt) Ltd May 2011 – May2013
International Brand MotherCare,Crocs,Timberland,Monsoon,Accessorize, Next, & Debenhams,
1-1/2-P Block-6 PECHS, Karachi
Working as a Senior Administration Officer.
• Being the responsibilities: Contribute to the management of faculty administration
office, ensuring on a day to-day basis the maintenance of high standards of
effectiveness and efficiency whilst contributing significantly to the ongoing development
and refinement of these operations.
• Answer all enquiries and incoming routine mails .In accordance with the instructions
direct mails to relevant disciplines. Following-up the administrative work and
coordinating between Department’s members and other departments,
• Supervising the administrative team work regarding the governmental relations aiming
to finalize the official procedures.
• Organizing and planning trips for the company’s expats (obtaining visas, ticketing,
hotels reservation travel arrangement and processing travel expenses with approval
MD
• .Managing the company’s inventory of stationary, uniform and materials according to
budgets as well as establishing inventory systems. Managing the company’s assets
maintenance and supervising it regularly Company Bike / Vehicle , Office equipment
implement and monitor support services, including procurement of supplies and
services; transport, and provision of local utilities and service requirements
• And others on management information and general administration issues. Produce
reports for management, as and when required. Provide advice to senior management,
• Coordinate with different Vendor (create comparative statement and other relate
document) complete detail provide brand manager and MD approval purpose.
• Works with management and others to develop and implement operating policies and
procedures.
• Coordinated Warehouse & Company Outlet day by day Dispatch quire and dispatch
material order sheet record. And also maintain stock material sheet monthly basic
record to different brand.
• Monthly basic check outlet stock material sheet and warehouse dispatch record sheet
check and send to MD and also approval required for purchasing new stock for different
brand. Warehouse purchasing order approval required for stock different brand.
SAF GROUP OF COMPANIES Mar 2008 - March2011 .
Synergy Pakistan (Pvt) Ltd, 14-C, Bukhari Commercial Lane 6, DHA, Phase VI, Karachi.
Working as a HR/Admin & Documents Controller Officer.
• the responsibilities include Perpetration, Submission and follow up of Documents, Samples
related to project to main Contractor /Consultants for their approval routing / distributing of
document as per company procedure & requirement in expedition.
3. • Implement standard procedures for receiving, dispatching, distributing & filing of document being
handled in the section. , Ensuring all documents is easily accessible at all time –both hard and soft
copies.
• Have introduced a latest numbering system and drawings enabling easy reference of submission
to main contractor / consultant approval status resubmission distribution Filing / storing data
maintenance in such a manner that Information should be available for all concerned persons at
anytime.
• Maintaining a standard system of project filing system (both are manual & computerized) enabling
easy reference of all project letters / documents instantly .Updating, reviewing, compiling and
preparing reports / statements of incoming / outgoing correspondence all types of documents
including subcontractor approvals .material approvals etc, and submitting to the top management
as and when required.
• Has multifunctional support responsibilities such as ,but not limited to ,administration function ,date
communications, facilities management , human resources services, officer services , purchasing ,
security ,Develops human resource management policy and programs that contribute to the
acquisition, retention ,motivation, and development of company employees capable of meeting
current and future organizational needs and objectives .
• Provides physical working environment that provides a positive, productive climate for operations
through maintenance, planning, and general building service .
• Accordance with outlined priorities ,time requirements and funding condition, reviewed project
progress and performance monitored , established programs and procedures, developed
excellent rapport with site & office. Directed inform to MD & CEO to project development and
activities of warehouse and labor scheduling , personnel management , inventory and equipment ,
records materials coordination and purchasing support vendors and mechanics, negotiated and
authorized contracts with equipment and materials suppliers
World call Telecom Limited (May 7th
, 2007 – Mar 2008)
Suite 317, The Plaza, G-7, Block 9, Clifton, Karachi
Worked as a Admin Officer in Call Centre Department.
• Fulfilling team leader responsibilities regarding sales & billings departments.
• Ensure availability of updated information from Customer Relationship Agents – CRAs and Customer
Service Representatives CSRs Provide assistance to other staff regarding sales and billing
departments.
• Conducting training to fresh employees. Coordinate with concerned departments for smooth running of
all the sub departments in CR. Interact with concerned departmental head(s) in decision making and
report writing
• . Authorized to coordinate with the concerned departments for smooth running of Call Center. Manages
Weekly Roaster. Report to Sr. Manager / Manager for Call Center issues.
• Maintain on daily basis outgoing and incoming calls record. Authorized to coordinate with NOC
(Network Operation Center) and LDI (Long Distance International) to resolve the (VoIP) Voice over
Internet protocol issues.
• Coordination with other departments to solve the administrative issues of the department.
Maintain databases or files of sources of support for other department (Other Support
information, resources etc)
• Maintaining office equipment including PC’s printers, plotter, scanner, UPS, PABX, photocopying & fax
machines, liaison with service contractors for the maintenance of these equipment. Contacting with
4. candidates to arrange interviews during the hiring
Standard Chartered Bank Ltd (Former: Union Bank) (Jan 2006 – Apr 2007)
1st
Floor New Jubilee Insurance House, I. I. Chandigarh Road, Karachi
Worked as an Admin officer in Call Centre Department.
• Maintaining customer satisfaction by providing product and service resolving customer care
concern.
• Filling complains/ requests and forwarding them towards the respective department. Solving
customers’ queries on a variety of topics, including product usage, rates, attributes, and
issues.
• To maintain Monthly, Weekly & Daily Reports of overall Call Center. Real Time Reports.
Utilization, Average Voice Handle Time , Average Work Time. Average Voice Queue
abandoned Voice Queue Time, Average Ringing Time, and Discipline.
• Ready cash & online forms , Ready cash activation report , DCFC Report & MIS (weekly &
monthly), Ready cash BTF & MIS (weekly & monthly) , ACW Cheque book & stop payment
checking , Third party callback & updating , E-form, Pay order & Internal transfer, Updating &
deletion of software kapiti & CTL IDs, ACW Report & MIS (weekly& monthly).
1 Maintain databases or files of sources of support for other department. Coordination with
other departments to solve the administrative issues of the department
2 Maintaining office equipment including PC’s printers, plotter, scanner, UPS, PABX, photocopying &
fax machines, liaison with service contractors for the maintenance of these equipment. Contacting
with candidates to arrange interviews during the hiring call center agent
Initially worked as an Invigilence Officer – Customer Services Department for 3 months then
promoted as an Admin Officer in Call Center Department Preparing daily MIS vigilance report of all
approved cases (weekly & monthly)
Maxim Advertising & Builders and Developer (1998 – 2005)
Noble Heights, Old Subzi Mandi, University Road, Karachi.
• Worked as Assistant Database Administrator in Accounts Department.
ACADEMIC QUALIFICATION:
Bachelor of Commerce (B.Com) (1999)
Govt. Premier College, North Naziabad, Karachi.
Diploma of Computer Science (DCS - 2 year) (1999)
NCR Education Center, Sharah-e-Faisal, Karachi
BANKING-COURSES & OTHER TRAINIINGS:
Attended various courses & training sessions at Union Bank Ltd. & at Standard Chartered Bank Ltd
as given below:
Online & third party form, Ctl & Kipty ,DCFC Report & Card ,E-form ,Ready cash & Ready cash
BTF,JRC (Journal Report Capture) , After call work , ACW Report & ACW cheque book stop payment
COMPUTER SKILLS:
Microsoft Windows 98/2000/XP
Microsoft Office 2003/XP (Complete Suite)
MS-Excel, MS-Power Point, MS-Word
EXTRA CURRICULAR ACTIVITIES:
Reading News-paper and Magazines
Cricket and Swimming
PERSONAL INFORMATION & REFRENCE:
Father’s Name : Ruhullah Sharif
5. N.I.C. No. : 42101-4043769-1
Marital Status : Married
Place of Birth : Karachi
Reference will be provided on request.
6. N.I.C. No. : 42101-4043769-1
Marital Status : Married
Place of Birth : Karachi
Reference will be provided on request.