1. Suresh Prabhu
Address: 26,Coconut Garden, Herohalli Cross, Mahadeshwara Nagar,5th
Cross,Bangalore 560091, Karnataka,India
Phone: 918105771041/919008444322
Email: sureshprabhu1974@gmail.com
Date ofBirth: January 29, 1974
Passport: N9438880
Objective:
Seeking a challenging role with a long term outlook for growth and advancement in an interactive environment where I
can showcase my work and help promote business standards and augment overall work of organization.
Profile:
• A Dynamic and result oriented professional offering performance driven experience of around 09 years,with
hands-on experience in Learning & Development, Finance Operations, Invoice Processing, Reimbursements,
Knowledge Management, Operations and customer support.
• Exceptional operations acumen, innate abilities to identify areas for growth with demonstrated capability in
building and nurturing relations and translating them to business opportunities.
• Creating and sustaining a dynamic environment that fosters development opportunities and motivate high
performance amongst team members.
• Leading, mentoring team members to ensure efficiency in process, operations and meeting set business targets &
individual targets.
• Seasoned professional, with planning, execution and monitoring ability to handle multiple functions and activities
in high-pressure environments with aggressive deadlines.
• Quick decision–making capabilities and back up of strong analytical and management skills; Highly disciplined
work habits with ability to plan and prioritize
Core Competence:
Learning & Development, Finance Operations, Invoice Processing, Reimbursements, Knowledge Management,
Operations and customer support, Knowledge Management, Quality Management, Client Base,Establish Partnerships /
Alliances, Foster Teamwork, Planning, Building Relationships, People Skills, Customer Focus, Emphasizing Excellence
EMPLOYMENTHISTORY& PROFESSIONALEXPERIENCE:
Designation: Senior Associate - Learning and Development
Organization: Capgemini India Private Ltd – May 2011 till date
• Execute ILT & Virtual trainings by coordinating with Technical Team, Learning Partners and Vendors
• Execute New Hire Induction programs
• Handle Certification reimbursements pan India
• Evaluate vendors prior to registrations pan India
• Maintain MIS reports including the provisional reports for all business units
• Manage resources pan India
• Provide training certificates for L1 Visa process based on project requirement
• Manage invoice process using IBX system across multiple locations
• Coordinate and manage logistics for all training initiative
• Maintain hard copy files for data retention, pertaining to attendance & feedback. Ensuring soft copy record
maintenance
• Prepare and document process documentation
• Handle queries pertaining to Learning & Development
• Handling Exit clearance
• Partner with various internal and external stakeholders for timely closure on invoices

2. Achievements:
• Met SLA every time with strong compliance posture
• Reduced Operational cost by implementing effective team management
• Reduced Cycle Time / Turnaround Time from 3.2 days to 1.4 days in completing transactions
• Brought the QC score from 87% to 95% and have sustained always above 95%.
• Cross trained the team and increased the efficiency to get the optimum result with reduced turnaround time
Designation: Senior Client Executive
Organization: Knowledge Enhancers – Apr-2010 to May-2011
• Identified training needs for the clients
• Gather feedback on trainers including verbal and nonverbal cues as provided by the clients
• Attendance tracking for the training provided
• Review emails and other correspondence channels for changes to regulations, policies, and procedures that impact
training needs
• Communicate with the Clients to identify training related issue, calibrate and evaluate the trainers
• Provide periodic and ad hoc training reports to senior leadership
• Directly addressed conflicts in any between Clients and trainers, facilitated the end to end training program for
external clients
• Build database of Trainers from various technical and Non-technical background and keep them engaged for
future training requirements
Designation: Centre Manager
Organization: SAN IT Solutions Pvt LTD –Aug 2006–2010 April
• Manage administrative activities involving purchase of equipment, maintenance of procurement, housekeeping,
safety,security, employee induction etc
• Plan and prepare monthly reports pertaining to finance required for maintain office infrastructure and facilities.
• Budgeting and cost control measures,Monitoring Budget vis a vis variance
• Assist the department in project management, cost optimization and implementing business expansion plans.
• Contracts management
• Cost control and ensuring timely implementation of the project
• Manage repair, maintenance & replacement of office equipment, appliances, furniture, furnishings, vehicles,
building, etc
• Purchasing, Implementation and operations of Security and Surveillance
• Vendor management- Oversee acquisition, installation and commissioning of equipment that are required for the
facility – IT Systems, air conditioning etc
• Processes,Documentation, Business Control checks,audits etc
• Monitor all Statutory Compliance areas
• Asset Management of all Site operations assets across multiple locations
• Liaison and coordinate with various departments within the corporate office and all branch offices
• Active participation in the Leadership Team for Strategic Business Planning, implementation, client interaction
etc
• Upkeep of office administrative facilities and ensure availability of daily miscellaneous requirements to provide
harmonious work culture to employees
• Act as info-hub for providing administration related information and supervising administrative activities like
general admin, verification of stationery stock, petty cash,courier, housekeeping, etc
• Specialized in handling back office operations, inter-office documentation
• Ensured 100% quality in all the artifacts and documents in the support portal

3. Other Professional Experience:
Designation Organization Duration
Facultycum Counsellor Vaishnavi Computers 2005Nov-2006 June
Coordinator M S Technologies 2002 Aug-2005 Oct
ProductionSupervisor Tata Coffee LTD 1996 Feb-2002 April
ProductionSupervisor Tropical FruitsInternational LTD 1995 April-1996 Jan
Academic Credentials
• Masters of English Literature (Correspondence Course)
• Bachelor of Computer Application (Correspondence Course)
Technical Training
• C, C++ and Linux
• Software testing
Suresh Prabhu