Angelina E. Ranggau_Updated CV2016

QUALIFICATION AND CERTIFICATION
• Diploma in Business Administration double major Specialized in Business
Management and Business Marketing (CGPA 2.8 & 2.9) / IBS College
• Sijil Pelajaran Malaysia (SPM)
COURSES AND TRAINING
• SAP HR System
• SAP system
• Completion SOU Online : Record Management Awareness Training
• Completion SOU Online : SIA Risk Management Part 2 (GRA 2.4)
• Completion SOU Online : Safeguard Information
• Completion SOU Online : Human Resource Management
• Completion SOU Online : Conflicts of Interest
Page 1 of 10 Angelina Elsie Ranggau
851224-13-5576
EXPERIENCE SUMMARY
AND STRENGTH
Dedicated HR professional with 5 year of
experience managing a full spectrum of Human
Resources programs, services and functions and
with 4 years’ service with Shell Malaysia Limited
as HR Associates which contract has been ended
in June 2016 and a year with ESPRAT Sdn Bhd as
Human Resources Assistant. 9 Years in a total of
working experiences since 2007 in Administration,
Human Resources, Sales and Document
Controlling with Oil and Gas industry provide me
with a lots of experiences in collaboration,
performance and development.
CAREER OBJECTIVE
Aspiring for challenging assignments and new
assignments with an organization where my skills,
experiences and service can be utilized to achieve
company goals and vision and willing to develop
for offshore experiences. And committed to
enabling a company to better utilize its most
valuable assets, its people.
ANGELINA ELSIE RANGGAU
NRIC No/Age/Marital Status/Gender : 851224-135576 / 31 years old / Single / Female
Contact Number/Email Address : +6016 575 8052 / angelina.elsie@gmail.com
Nationality/Religion/Race : Malaysian / Christian / Iban
Address : Lot 6267, Jalan Maigold, Golden Royal Villa, Desa Senadin, 98000 Miri, Sarawak

• Completion SOU Online : Privacy and Data Protection
• Offer to Onseat training Globally (O2O)
AREA OF EXPERTISE
• Staffing Requirements, Recruitment and Retention
• Human Resources Management
• Full-Cycle of Hiring Process
• Record and File Management
• Onboarding, Orientation, Employee Training and Development
• Project Management
• Employee Relations and Customer Service
• Business Process Improvement
• Confidential Record Keeping
• HR Policies, Procedures and Best Practices
• Performance Management
• Team Building Planning and Events
TECHNICAL PROFICIENCIES
• SAP
• Shell People System
• Sharepoint, MS Office and Adobe Forms
• HRIS & ATS system
• Livelink
• E-Merlins
• e-SPIRs
• EDMS
• Building and participate in Online Communication (IM)
• Shell Open University Online
LANGUAGE
• English (Spoken and Written)
• Bahasa (Spoken and Witten)
Organization / Company Shell Malaysia Limited
Working Location Sarawak Shell Lutong Office Miri
Position Held Human Resources Associates, Policy and Services
Period September 2012 – June 2016 (Contract Ended in June)
Main Duties and Responsibilities:
Resourcing the business
• Maintain healthy KPI for hiring process for Malaysia to at least 95% (Green) and performed FTR check for new joiner
851224-13-5576
proffesional experience

background and medical check.
• Fulfilled the process change by Global on Recruiting, Selection and hiring process.
• Fulfilled a need within the business operations for a human resources professional to implement human resources services
and to create a staff resource for employee.
• Monitoring and manage new joiner (local and expat’s) hiring process and to be focal point for all stakeholders and as well
the new joiner on any hiring matters.
• Fully support the management 3 key buckets (Collaboration, Performance and Ownership)
• Smooth coordination of hiring process and meet SLA and maintain tracker for Non-FTR matter.
• Provide complete Non-FTR case report to Regional Operation Manager in SBSC Cyberjaya.
• Work along with immigration team for new joiner, local and expats staff on Visa and work permit application and renewal.
• Work closely with recruitment team in full cycle of recruiting new joiner and integral role in the recruitment cycle through to
offer letter and onboarding programs and maintain the process of recruitment to achieve the hiring target.
• Be part of Recruitment Team to analyzed recruiting/sourcing/selection processes and developed more efficient processes
to improve quality of candidate selection and produce retention results that improve business efficiencies and costs.
• Ensuring the hiring process for new joiner went smoothly until Day 1 including their pre-employment check, letter of
employment, IT request, hiring process and be an advisor to new joiner on their query.
• Part of HR to analyzed, developed and implemented improved HR strategies and process improvement.
• Review the entire communication draft to FIT the business needs i.e onboarding initiation prior to FDOP.
• Coordinate IT provisioning and see ways of improvements.
• Liaise with other HR staff, management representatives and employee to select or provide information on Human
Resources processes and procedures.
• Performed background checks-screened, verified and investigated applicants background by conducting criminal and
credit background checks, employment verification, reference check and medical checkup.
• Advising and provide the most accurate information to new joiner (local & expats) on HR Policies and related matters.
• Maintain the process of recruitment by providing weekly and monthly report to be presented to the team on KPI’s
achievement and for any change to new process and regulation.
• Overseeing the completion of compensation and benefits documentation.
• Connect directly with third party vendor on hiring process for new joiner and re-hire.
• To make sure the work related are complies to the company policies and procedure and as well the
Organizing for Success
• Run smooth coordination of hiring process and meet SLA which has been set by the Management.
• Fully support the organization 3 key buckets (Collaboration, Performance and Ownership), HR Initiative, HSE Rules and
regulations.
• Coordinate with new joiner / new hire on their PERKESO, EPF and tax deduction and provide the information to Tier
Team, for Expats’ the information is only on their tax deductions.
• Drive continuous improvement within the team through continuous improvement initiatives and effectively supports team
members in maintaining a high level of expertise in their process areas.
Accelerating Development
• Responsible providing a complete report of Non-FTR (First Time Right) and KPI to Line manager monthly.
• Coordinate IT provisioning and see ways of improvements and assisting the Line Manager on the IT request in Shell
People.
• Viewing the entire communication to FIT the business needs i.e onboarding initiation prior to FDOP (First day of payroll).
• Focal point for line manager, stakeholders, new joiner and rehire for any query and issue during the pre-employment and
hiring process until Day 1.
• Responsible to make sure all the pre-employment check (Medical and background check) are successfully complete
before the new joiner/rehire join the organization.
Employee Services
• Ensuring all staff to compliance with relevant Regulation and Employment Act for all staff such as Payroll and tax process,
Permits application (Work Permit/Employment Pass & Teaching Permit) and other relevant HR areas.
• Being a focal point to keep and maintain the current Shell staff personal file and focal point to retrieve the file when
851224-13-5576

needed.
• Ensuring 100% compliance with various laws and regulatory mandates and serving as primary contact person for new
joiner, line manager and other stakeholders for any advice needed.
• Monitoring incoming expat’s to Malaysia (SSB Miri) on their 1st
30 days accommodation and arranging their house rental
including their agreement letter, conduct housing briefing and other related matter.
• Investigating and resolves any complains, misbehave and misconduct employee issues.
• Managing stakeholders and building relationship – Manage to give an advice for any matter arise from candidate /
stakeholders.
• Ensure employee’s benefits and welfare are catered for as per company policy, managing staff employment and
deployment and as well training development for every staff.
Talent Management
• Manage the performance management through Individual Development Performance (IDP) by updating it every quarter in
Shell People System.
• Be part for HR practices and programs implementation which support the organization (Shell) and staff through the full
talent lifecycle; starting from sourcing, Recruitment and Selection, Performance Management, Graduate and Internship
Programme, Employee career development and other talent management activities.
Training and Development
• Assisting in coordinating staff to oversee training and courses need for their development and planning and design
effective training plan/calendar and manage in order to meet the training requirement including advising staff to register
and attend for provided online training by SOU (Shell Open University).
• Involve in SOU (Shell Open University) training for self development and to gain more knowledge for future development.
Documents Controlling
• To manage and update the personnel files systematically in Shell System and P & C filing room.
• The only authorized focal point keeping the key for filing room (3 filing room) and focal point to retrieved the files if
requested by the authorized department or HR staff.
• To control the passports of employees professionally with proper labelling.
• To file all the personal documents in relevant folders for all East Malaysia Shell staff for HR department.
• Scanning and to upload the softcopies of important documents in the system.
• Focal point for Recruitment and HR department to submit all the interview screening result, LOE and other personal
document for new joiner for safekeeping and to retrieved any personal files for staff.
• Responsible to make sure the HR filing room clean and tidy all the time to meet the company HSSE mission to Goal Zero.
HSSE
• Strictly comply with Shell 12 Saving Rules which is already set by the Shell HSE Department for office and we are also
been expose to saving rules outside the organization such as no handphone during driving, no alcohol during works and
etc.
• Maintain goal Zero without any reportable on HSSE case.
• Viewing at least once a month the 12 Life Saving Rules.
• Attending and participate in HSSE event / HSE week / Shell Safety Day organize by HSE Department.
Privacy and Data Protection
• Responsible to make sure own work station is always in a safe mode where need keep safe the confidential and sensitive
documentation and information during out of office or away.
• Laptop to be always locked everytime during office hours but away from desk and after work.
851224-13-5576

Comply with Organization 3 key buckets
• Growth: Act to differentiate Shell’s reputation in Society – Communicate professionally and build a good relationship with
all new joiners who will be part of Shell staff in the future to keep positive Shell’s reputation ion Society.
• Performance: Maintain Non-FTR and meet the organization KPI’s and SLA country report for Shell Malaysia which will be
presented globally.
• Collaboration: Collaborate across boundaries at pace embrace diversity and culture. Able to engage and communicate well
with all range of management from Top Management to low management for hiring and recruiting process and any
process change during the wave and build good relationship with different race, ethnics and religion as in Shell we have a
mix culture staff.
Project and Event Involvement
• ESSA Project: Continuous improvement and eliminate non value work to ensure we are at target of speed, delivery,
simplification and accuracy.
• SPS Survey for O2O process
• Member of organizer for Shell Staff Long Service Award year 2012, 2013 and 2014.
• 2012 Policy and Services Project (E-filing Project) directed by Country Human Resources Manager.
(a) Responsible to take accountability on the E-filing project as part of Policy and Services Project 2015 where to move
all the hardcopy of Shell staff P & C documentation to E-file and manage the filing room storage.
(b) The E-filing project kick off on 01st
August 2015 and the process of reviewing and proposal are involve to connect
with various stakeholders (Legal Department / ER/IR, HR and top management)
(c) Objective of Record Management Project (E-Filing)
(i) Moving forward to E-File all the personal document (All type of letter, Employee Detail Form and other relevant
form) for UI East Malaysia, Expat staff so the documentation will be available in E-Filing and much easier to
access and retrieved by authorized HR Personnel.
(ii) HR will safe time to retrieved the personal file at any Shell location as the documentation has been stored in E-
Filing and can be retrieved in Shell SAP HR system.
(iii) Meeting and comply with the company HSSE goals and in line with Data Privacy.
(iv) Maintain an effective electronics and hardcopy file system for traceability of documents.
Organization / Company ESPRAT Rope Access Sdn Bhd
Working Location Miri Sarawak
Position Held Human Resources Administrator cum CMS
Administrator
& IRATA Training Administrator
Period September 2011 – Aug 2012
Reason For Leaving Better opportunity
851224-13-5576

Human Resources Administrator
• Reporting to Senior Human Resources Administrator and step in as Human Resources representative during supervisor
absents and to act as a contact between employee and the company to oversee all Human Resources aspects.
• Participating in recruitment offer, posting job ads and organizing resume and job application until scheduling interview and
candidate selection for job offer.
• Collecting employment and tax information and ensuring background and reference check are completed for new joiner.
• Produce a variety of HR reports and charts and carry out special administrative projects for Senior HR elated to the
different human resources disciplines and follow up on action items and work in progress.
• Liaise with top management, client and ad hoc personnel for mobilization and demobilization.
• Complies with completion of company documentation to role in line with ISO9001: 2008
• Ensure employee’s benefits and welfare are catered for as per company policy, managing staff employment and
deployment and as well training development for every staff.
• Orienting new employee to the organization (setting up designated log-in, workstation, email and address and etc)
• Processing payroll, which includes ensuring vacation and sick leave, medical reimbursement are track in the system.
• Participating in benefits task, such as claim resolutions, reconciling benefits statement and approving invoices for payment.
• Responsible on the preparing of Contract of Employment (For both permanent and ad hoc staff), warning letter and Memo.
• Overseeing staff issue and provide advice or bring the matter to top management.
• Ensure and maintains smooth administrative day to day duties to Management’s satisfaction.
• Responsible to updating personnel movement and training records including monitoring certification and medical expiry
date and monitor and arranging training courses to ensure employees’ meet requirement.
• Execute application for expatriates’ work permit and established contact with vendors and negotiating for good benefits for
the company.
• Monitor the logistic and arranging all crew accommodation (flights, hotels) and liaise with training center for sending Esprat
crew to attend safety courses needed to fulfill the requirement.
• Preparing all the needed documentation and applying Petronas Smartcard and Shell Safety Passport for all crew and
updating and record all the staff information in EDMS.
• Dealing with PO/SO from client and other vendors and liaise with Storeman/Materialsman regarding the order and to
handle all the feedback especially on the revision.
CMMS Administrator
• Ensuring CMS daily administrative activities are carried out to the satisfaction of the management and reporting direct to
CMS coordinator.
• Liaise closely with discipline candidates and technical instructors.
• Controlling and organizing candidate’s mobilization and demobilization to and from worksite.
• Managing supplementary training requirements as advised by CMS coordinator and maintaining and filing for company
CMS documentation.
IRATA Training Administrator
• Responsible on maintaining and monitoring IRATA training process flows smoothly from monitoring the training booking,
training process and sending in the candidate results and application.
• Direct liaise with IRATA Training Manager and assisting on IRATA training procedure.
• Focal point for vendors and personnel to provide the proposed date of the training.
• Preparing all the documentation needed during the training and make sure that all the documentation are complete with all
the candidate details.
• Contact certified IRATA assessors and secure their accommodation on the assessment date.
851224-13-5576

Organization / Company Petro Excel Sdn Bhd
Position Held Sales Executive (electrical and Instrument)
Period February 2010 – September 2011
Reason For Leaving Better opportunity
Sales Executive
• Meeting client, end user, customer and present our principal products which is more on Hazardous
Lighting/Sounder/Beacon/Cable Gland and Junction Boxes and dealing prices and delivery method with customer and to
introduce them that the company is the only agent for the hazardous product in Miri.
• Plan and schedule to meet the entire client especially for Instrument and Electrical Engineer and buyer for Miri, Bintulu and
Labuan for presentation.
• Preparing the material for presentation to introduce the product that the company provides and to make sure all the
information are complete in the presentation material.
• Handling the budgetary enquiry request from client for project and dealing with the company principal and supplier from
overseas for ordering purpose.
• Assisting Engineer / Product Specialist Engineer to fill their documents and drawings.
• Updating monthly and weekly sales report including ordered and incoming order from client or vendors and provide the
report to the Director in Monthly/Weekly meeting.
• Attending Product Procedure Test to qualify the product before delivery the product to client and buyerand the test is verify
by the company Service Engineer who are well trained by the principal of the product.
• Receiving and handling incoming and out-going Inquiry/RFQ/Purchase Order from end user and vendor.
• Coordinate and expediting the Logistic process on the order which has been placed.
• To connect with supplier on the new incoming product and to understand the product.
• Monitoring delivery item from supplier to meet the timeline given by end user and vendors for urgent project and preparing
all the cost of the tax, shipping and the location of the item.
• Tight deadline for enquiries replies with PO to end user on commercial and technical specs.
• Issue Purchase Order and Delivery Order to supplier in overseas and liaise with Logistic department for the delivery of the
item and to track the item to make sure the item arrive on time.
• Familiar with ordering code and safety product (MEDC / Hawke International / Victor Lighting and Gai Tronics).
• Involved with end user document system to transmit the document for the as-built in the acceptance of documents and
drawings before sending out the as-built to end user for each project and using e-SPIRs system as per client request
Organization / Company J. Ray Mcdermott
851224-13-5576

Position Held Document Controller
Period January 2009 – December 2009
Reason For Leaving Company closure in Miri
Document Controller
• Reporting to Senior Document Controller and Project Manager.
• Undertake various functions related to document control, document archiving, document imaging and maintenance of
document register for Construction Projects and/or Detail Engineering Projects.
• Receiving all incoming document and correspondence and ensure the incoming document and correspondence are
properly logged in their respective register.
• Ensuring all the electronic document are saved in proper file formats, in the appropriate folder, to allow transfer and
storage in the Electronic Document Management System (EDMS).
• Dealing with SSB document controller on sending and receiving document through SSB Livelink system which the usage
of the system is to view the document before the hardcopy hand over to them.
• Responsible for transmitting all the project document, vendor date and outgoing correspondence.
• Prepare/Receive Transmittal Sheet and Letter, listing the entire document to be transmitted and update the transmittal and
letter in transmittal and letter register.
• Assisting Admin for flight booking, accommodation and booking room for meeting or training.
• Responsible for all the process of incoming document from contractor and outgoing document from company to contract
• Issue weekly and monthly progress report for the project status to Project manager
• Responsible for the proper filing process and the safekeeping of the document.
• Assisting Project Manager and Assistant Project Manager in preparing the document for tenders and as well for the bidding
tender for the new upcoming Project.
• Any other duties assign by the management when deemed necessary.
• Work together with QAQC Department, Engineer and all other department for drawings and other document.
• Maintaining and organizing incoming and outgoing file in the filing room and make sure that the entire file is in a proper
condition so it is easy to find.
• To make sure the entire incoming document from client is verified by Project Manager before distribution.
• Work under tight deadline whereby our client or our own engineers request for Management file / As-built that need to be
send out to them with complete details.
• Received and register Client provided document for detail engineering and construction engineering project, including in-
house generated document.
• Controls issuance of document numbers, including maintenance of proper document registers for detail engineering or
construction engineering project.
• Maintains specifically assigned project database/s.
• Ensures proper document classification, sorting, filing and proper archiving.
• Reviews completeness of documentation and prepares document transmittals.
• Prepares and maintains AFC and As-built photostat books for detail engineering or construction engineering project, either
for in-house use or for onward transmittal to Client during project closeout.
• Performs document quality check in accordance to Company engineering document control procedures.
• Performs file backup to ensure proper storage and archiving of electronic registers.
• Prepares engineering project reports, as may be required.
Organization / Company Bayong Resources Sdn Bhd
Position Held Administrative Assistant (Operation Department)
Period January 2007 – December 2008
Reason For Leaving To seek better experiences
851224-13-5576

Administration Assistant
• Reporting to Senior HR and Administration.
• Performs administrative and office support activities for multiple supervisors include fielding telephone calls, receiving and
directing visitors, word processing, creating spreadsheets and presentations, and filing
• Responsible in handling the filing processing for Operation Management
• Co-ordinate with Offshore Crews on the Medical and Safety requirement as needed while/during their assignment at clients
platform/rig.
• To monitor the validity of Offshore Crew’s Safety Training, Courses, Medical and applying for Safety Passport and
Smartcards from clients.
• Attending all the urgent request (medical and safety training copy) from clients and medic onboard.
• Sending medical reminder letter to the rig through fax and email to remind all the crew about their medical expire before
they come off from the rig.
• Proper planning on the date and also crew location (in case the crews send to other location (platform/rig) or on leave)
before send any reminder to platform/rig.
• Monitor the movement of the crew and sometime helping logistics to plan for their schedule to offshore.
• Check all the manifest (crew name list going out to offshore) to make sure that crew’s Medical, Safety Training and
Smartcard are valid.
• Fill an application form for the crew to apply Petronas Smartcard and Shell Safety Book.
• Very tight deadline to renew crew’s medical and Petronas Carigali Smartcard and tight deadline to fulfill clients’ request of
crew’s update medical report and training certificate every month.
ADDITIONAL INFORMATION
• Willing to travel Yes (Within and outside Malaysia)
• Relocate Yes (Within and outside Malaysia)
• Offshore Willing to go offshore
• Mob / Demob Miri Sarawak
• Passport Holding Malaysia Passport / Valid till September 2016
REFEREE
Mohd Bukhari Ahmad Yunus
Policy and Services Manager Malaysia
Shell Malaysia Limited
Email: A.Mohd-Yunus@shell.com
Contact: +603 83206744
Line Manager
Azran Adam
Proximate Advisor
Shell Malaysia Limited
Email: Azran.Adam@shell.com
Contact: +6017 7998514
Direct Colleague
851224-13-5576

Dolly Mijar
Senior HR and Administration Executive
ESPRAT Sdn Bhd
Contact: +6014 881 7548
Line Supervisor
Philimon Abas
Senior Product Specialist
Petro Excel Sdn Bhd
Contact: +6010 9090951
Line Supervisor
Rachel Raymond
Secretary to MD
J. Ray Mcdermott
Contact: +6016 8551184
Ivy Hii
Director Assistant (Operation Department)
Bayong Resources Sdn Bhd
Contact: +6085 656991/2/3
Line Supervisor
851224-13-5576

Angelina E. Ranggau_Updated CV2016

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