1. Angela D. Kyler
1320 Wheatfield Drive • Lawrenceville, GA 30043 • 678-939-8161 • awashington75@yahoo.com
Date
Mr./Ms/Hiring Authority
Company (if known)
Address (if known)
City, State Zip (if known)
Dear Mr./Ms./Hiring Authority:
My resume is attached regarding your posted position for _______________ (or an administrative
position, particularly in logistics, purchasing, distribution and/or customer service – pick one or more).
I feel that I am an outstanding candidate for this role based on fifteen years of outstanding work as an
administrative secretary, policy analyst and distribution/logistic//purchasing analyst/office manager. In
addition, I have a BS Degree. A summary of my accomplishments includes:
 Performing outstanding administrative support activities, such as creating a record keeping and file
maintenance system that significantly improved productivity.
 Accurately processing expense reports and invoices and submitting to accounts payable.
 As medical administrative secretary, performing medical transcription, medical billing, insurance
verification, medical chart maintenance, patient scheduling and front and back office patient
processing.
 Providing excellent customer service by following up on complaints regarding delayed or lost
shipments, initiating tracing and resolving all issues.
 Recommending corrective action and/or solutions to customer policy questions.
 Following up on complaints regarding delayed or lost shipments, initiating tracing and eliminating
issues.
 Resolving problems involving researching issues with various departments, saving significant time
and resources.
 Providing problem solving that involved researching issues with various departments to reach
adequate resolution.
 As distribution office manager, creating purchase orders and establishing lead times with vendors,
resulting in a 95% fill rate.
 Obtaining freight quotes to meet customer specifications and assuring timely delivery, saving at
least $25,000 in freight costs for 2015.
 Creating a record keeping system and file maintenance that substantially improved productivity.
 Assisting A/P regarding supplier and vendor invoices.
 Continuously remaining in positive credit standing.
 Utilizing proficiency in ERP/MRP systems, SAP and Microsoft Office: Word, Excel, Outlook and
Import/Export.
I am looking forward to meeting with you to discuss the value that I can add to your organization
through the strengths and skills I have developed over the course of my career.
Sincerely,
Angela D. Kyler