1. MATTHEW E. GRAY
MatthewWebhead@aol.com 6413 30th
Ave •
Kenosha, WI 53142
(630) 673-5982
EXPERIENCE Northern Trust , Chicago, IL 5/11
to 3/15
HR Analyst-HRSC
HR Analyst-HRSC (Officer)
3/15 to present
• Answer inquiries for NT managers and employees regarding benefits, compensation, recruiting, time input, and
payroll for the United States, Canada, and Europe
• Prepare weekly/monthly payments to be made to Northern Trust vendors
• Run and create formal query reports for various HR functions
• Determine FMLA eligibility and process requests using established FMLA processes
• Monitor event queries to determine if they have been run correctly
• Review travel itineraries of traveling partners to determine the necessity of insurance riders
• Process daily wire transfers to fund Northern Trust’s flexible spending accounts
• Create solutions to improve Service Center processes
• Close more than 25% of the total Service Center caseload to exceed monthly deliverables
Aon-Hewitt, Lincolnshire, IL 2/02 to 3/11
Pension Specialist
• Acted as a counselor for union and salaried Chrysler employees who have initiated the
retirement process
• Reviewed and processed retirement paperwork for both normal and disability retirements
• Acted as a consultant on specialized pension lines for special retirement windows
• Acted as liaison with the Chrysler Pension Office on Disability retirements
• Maintained client relations with Chrysler Union Benefit Representatives on
a specialized telephone line
• Trained new employees in various aspects of Defined Benefits including
calculations
• Created solutions for retirees regarding ongoing retirement processes.
Crane Revolving Door, Lake Bluff, IL 7/01 to 10/01
Sales Associate
• Followed up on active Sales quotes.
• Estimated cost of company products for incoming sales orders
• Created new job files on both paper and the computer.
EDUCATION DePaul University 8/92 to 8/94
B. A. in Management and Business with concentration in Marketing
• Courses: Principles in Marketing, Advertising, Industrial Marketing, Sales Management,
Marketing Research, Technical Writing, and other required courses.
College of Lake County 8/90 to 5/92
Associate of Science in Management and Business
• Courses: Introduction to Business, Macroeconomics, Microeconomics, Accounting, and Business
SKILLS Extensive knowledge working with employer benefit plans. Contribute to team goal success through improving service
levels and providing prompt inquiry responses. Flexible and adaptable to new skills and company objectives. Recognize
when process improvements may be needed and implement solutions. Monitored company inventory within sales
territories. Work equally well with or without supervision. Successful involvement in work-from-home programs.