1. SSHERIDENHERIDEN DDAWESAWES
4607 Highgate Drive, Unit # C, Delray Beach, FL 33445 | 954-627-4600 | sheridendawes@gmail.com4607 Highgate Drive, Unit # C, Delray Beach, FL 33445 | 954-627-4600 | sheridendawes@gmail.com
OBJECTIVE
Dynamic, accomplished and results driven professional with expertise in business operations seeking a challenging and
rewarding position to contribute to the employer’s further success
AREAS OF EXPERTISE
Organizational Leadership Business Operations Project Management
Customer Service Sales & Marketing Accounting
QUALIFICATION SUMMARY
• Excellent track record of organizational leadership in business operations, consistently ensuring comprehensive
project management and optimal customer service
• Regularly develop and implement key performance strategies and initiatives which support organizational
objectives and goals
• Exceptional interpersonal, communication, negotiation and presentation skills
• Successfully promote dynamic sales and marketing and accurate accounting
• Demonstrate proven leadership skills which help motivate teams to success
• Proficient with Microsoft Windows and Office Suite
PROFESSIONAL EXPERIENCE
Project Coordinator
Capitol Supply 2006 – Present
Consistently ensure a superior customer experience by immediately addressing customer concerns, demonstrating
empathy and resolving problems. Regularly interact with customers and retail vendors to follow up on shipping
statuses and expedited orders. Promptly respond to general inquires from members, staff and clients via mail, e-
mail and phone. Handle heavy flow of daily paperwork and cooperate with accounting departments on invoicing
and shipping problems. Cross train and provide back up for customer service representatives when needed.
Accounts Receivable Accountant
Capitol Supply 2003 – 2006
Successfully received and verified invoices and requisitions for goods and services. Ensured strict compliance
with financial policies and procedures. Accurately processed invoices and coding payment documents and
prepared batches of invoices for data entry. Entered invoice data, recorded all checks and post payments,
maintained general ledger and printed and distributed weekly financial reports.
Sales & Marketing Executive
Comtec Computer Training 1996 – 2002
EDUCATION
Business Administration | South Thames College | 1992 – 1995
References available upon request
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