Amber Ulery is seeking a challenging position in property management with her experience in customer relations, sales, collections and real estate management. She has over 10 years of professional experience in leasing and property management, receiving multiple awards for her performance. Her resume highlights accomplishments such as increasing occupancy rates by 15% and reducing delinquency by 25% in a six-month period.

1. AMBER ULERY
Columbus, OH 43204
Cellular: (614) 732-8049 ♦ Email: amber.ulery@gmail.com
OBJECTIVE
A Leasing Property Manager adept in customer relations, sales, collections and real estate
management. Seeking a challenging position in property management with room for continued
growth and professional development.
PROFESSIONAL HIGHLIGHTS
 2015-Most Improved Property Award (15% increase in occupancy and decreased
delinquency by 25% in a 6 month period)
 2014-Top Property/Foot Traffic Award (Generated highest revenue out of 10 properties
in Columbus, Most work orders completed with 100% satisfaction in a 24 hour period,
Consistently completed over 450 tours per month, Top resident satisfaction scores in
portfolio)
 2014, 2013, 2012-Top Salesperson Award (Renewed 75% of residents monthly in a 6
month period, Achieved an average of 35 new rentals consistently per month)
PROFESSIONAL WORK EXPERIENCE
The Connor Group Dayton, OH 2011 - 2016
Leasing PropertyManager
 Major Contributor to the sale of 2 properties returning over 17 million to our investors.
 Played a key role in the refinance of 2 properties saving the company and its investors
over 20 million dollars within a six month period.
 Investigated complaints, disturbances, violations and resolved problems following
management rules and regulations.
 Negotiated the sale, lease and development of property, completed and reviewed
appropriate documents and forms.
 Maintained records of sales, rental and usage activity, special permits issued,
maintenance and operating costs and property availability.
 Solicited and analyzed bids from contractors for repairs, renovations and maintenance.
Preferred Living Real Estate Westerville, OH 2009 - 2011
Leasing Manager
 2010 Top Salesperson in Columbus by exceeding renewal/rental goals consistently for 1
year
 Met with prospective tenants to show properties, explained terms of occupancy and
provided information about local areas.
 Determined and certified the eligibility of prospective tenants following government
regulations.
 Directed and coordinated the activities of staff and contracted personnel and evaluated
their performance.
 Marketed vacant space to prospective tenants through leasing agents, advertising and
other methods.
 Reviewed rents to ensure that they were in line with rental markets.

2. AMBER ULERY Page 2
Towneplace Suites by Marriott Worthington, OH 2008 - 2010
Operations Manager
 Developed budgets and approved expenditures for supplies, materials and human
resources, ensuring that materials, labor and equipment were used efficiently to meet
production targets.
 Reviewed processing schedules and production orders to make decisions concerning
inventory requirements, staffing requirements, work procedures and duty assignments,
considering budgetary limitations and time constraints.
 Hired, trained, evaluated, discharged staff and resolved personnel grievances.
 Implemented employee suggestions and involvement programs.
Marriott Northwest Dublin, OH 2006 - 2008
Concierge
 Assisted in operations of the front desk and provided information about local features
such as shopping, dining, nightlife and recreational destinations.
 Made travel arrangements for sightseeing and other tours.
 Carried out unusual requests such as searching for hard-to-find items and arranging for
exotic services such as hot-air balloon rides.
 Planned special events, parties and meetings which may include booking musicians or
celebrities to appear.
EDUCATION
Columbus State Community College
Columbus, OH
 Currentlypursuing Real Estate License
2011 The Connor Group
Dayton, OH
 Fair Housing Act Training
1996 Mifflin High School
Columbus, OH
 High School Diploma: English