1. OFFICE ADMINISTRATOR/COORDINATOR
City & County Government Administration/Enforcement • Bookkeeping
Human Resources Management • Customer Support/Sales
Experienced office administrator/coordinator, with superior organizational, problem-
solving, and decision-making skills, whose results-driven attitude, attention to detail, and
exceptionalcommunicationskills have helped organizations reach their performance goals
andmeet the needsoftheir customersandstaff. Independent,flexible,dependableemployee,
good at dealing with practical day-to-day concerns, and always willing to take on added
responsibilities andlearnnewskills when needed. Consistently recognized as a valued team
member who performs professionally and capably, while always maintaining a positive
attitude and a high level of commitment and enthusiasm.
KEY COMPETENCIES
 Bookkeeping
 Accounting
 Human Resources
 OfficeAdministration
 Customer Service
 Records Management
 Process Improvement
 Technical Communication
 Relationship Building
PROFESSIONAL EXPERIENCE
FlexCustomerServiceRepresentative
Hertz Corporation,Amarillo,TX• 2015to Present
Qualify and process customer rentals and returns with accuracy and detail. Conduct
vehicle serviceand maintenance. Assist in daily operations, with assignments that vary
from day to day, while providing quality service to customers.
DeputyCourtClerk
City of Boulder ParkingServices,Boulder,CO• February2015to May2015
Maintained court files, records, and confidentiality. Processed various citations, including
data entry, payments, and judgements in person and by phone. Maintained expenditure
and revenue records and compiled daily financial data.
 Ran several software programs simultaneously with accuracy, providing excellent
customer service to Boulder citizens.
 Successfully communicated legal terminology to citizens by taking the time to explain
codes and laws in an understandable manner.
 Resolved issues and closed cases quickly and with a high level of accuracy.
 Assisted in the design and development of new programs, procedures, and forms to
increase efficiency and foster collaboration among team members.
ParkingControl Officer
City of Boulder Parking Services, Boulder, CO • September 2010 to February 2015
Enforced (51) parking regulations set forth in Boulder revised codes manual, using
specific law enforcement language, codes, and terminology. Testified in court to justify
ticketing, booting, or impounding of vehicles. Performed variety of duties to support daily
operations, public relations, and customer service. Performed vehicle appraisals.
 Responded to public in a timely manner, researching complaints, interpreting codes,
and relaying answers to disgruntled citizens to solve problems.
 Consistently took lead positions for event and street closures, effectively
communicating with event director to understand route closures and arranging for
and communicating with co-workers regarding closures.
 Arranged for contractors to provide services and determined amount of equipment
needed to complete services.
 Consistently followed through with all event paperwork, dispatch communications,
and communications with citizens involving relocated vehicles.
 Tactfully handled distressing situations involving removal of a vehicle for
abandonment and money owed to city by owner(s).
ROBINGREER
P.O.Box50692•Amarillo,TX79159•303-514-7033•rbngreer1@gmail.com

2. Shop Manager/Service Writer
Harley Keeter Jr. Truckingand ExcavationInc.,Boulder,CO• May2008to February2009
Oversaw all duties and organization in shop. Updated pricing on all parts, fluids and oils
when increases occurred. Priceparts, scheduled part orders, and performed invoicing.
 Created an effective scheduling system that accounted for all employees’ time and
daily work completed.
 Created a better inventory system to track inventory in parts and oil rooms.
 Developed a successful check-in/check-out system communicating with customers
regarding repairs and holding keys until their repair orders had been paid.
Full-ChargeBookkeeper
Harley Keeter Jr. Trucking and Excavation Inc., Boulder, CO • April 2007 to May 2008
Coordinated employee benefits, filing of sales tax, and budgets and created estimates.
Created journal entries for payroll from reports submitted by Paychex. Monitored A/R
and made follow-up calls when needed. Completed all A/P and balanced checkbooks.
 Improved overall operations by revising and reorganizing all aspects of bookkeeping
and records management.
 Simplified general office procedures and clean-up of files.
 Effectively communicated with all customers, staff, and vendors and successfully
managed messages.
Bookkeeper
Sindelir Home Furnishings Inc., Longmont, CO • 2005 to 2006
Managed accounts payable, accounts receivable, general ledger, payroll, sales tax, and
month-end financials. Coordinated all human resource functions. Filed 941 quarterly
reports, W2s, and 1099s; filed corrected 941 reports from prior clean-up work.
 Successfully created and maintained employee training procedures and negotiated
employee health and 401K programs.
 Provided essential guidance and direction regarding clean-up of accounting records
and corrections.
OfficeManager
Doug’s Excavating, LLC, Erie, CO • 1997 to 2008
Managed all office procedures, operations, and accounting. Communicated with
employees and vendors on behalf of company. Created spreadsheets for maintaining
vehicle fleet and assets to schedules and for yearly reviews and reconciliations.
 Researched and implemented new accounting software.
 Improved human resources functions by responding promptly to unemployment
claims and effectively managing COBRA insurance filings.
SalesConsultant
TheDenverPet Cemetery& Crematory,CommerceCity,CO • 2003to 2004
Bookkeeper/HumanResourcesCoordinator
Pearl Auto Body,Boulder,CO• 2000to 2002
Personal PropertyAppraiser
BoulderCountyAssessor,Boulder,CO• 1995 to 1998
Clerk II/Small Systems Operator
Boulder County Clerk & Recorder, Boulder, CO • 1987 to 1995; 1998-2000
EDUCATION AND TRAINING
Boulder County OfficeSkills Certificate | Boulder, CO
State of Colorado Notary
International Association of Assessing | Golden, CO
Front Range Community College | Broomfield, CO
Metropolitan State College | Denver, CO
ROBINGREER
P.O.Box50692•Amarillo,TX79159•303-514-7033•rbngreer1@gmail.com