1. L O U I S E B O R R E L L I
732 Avenue E., Apt. #407, Bayonne, New Jersey 07002 ● Cell: (201) 336-4852 ● lsborrelli@aol.com
Property Manager
RESIDENTIAL PROPERTY MANAGEMENT ~ PROJECT COORDINATION ~ CONTRACTOR/VENDOR MANAGEMENT
CORPORATE OFFICE MANAGEMENT ~VENDOR POLICY & PROCEDURE DEVELOPMENT
ADMINISTRATIVE MANAGEMENT ~ ACCOUNTS PAYABLE ~ COST SAVINGS
P R O F I L E
 Able to contribute dynamic communication and interpersonal relation skills toward effectively liaising between
property owners, residents, building management team members and Association Board Members in support of
achieving objectives.
 Well-versed in property management including financial aspects, marketing, leasing/rental agreements, and
building/unit maintenance.
 Successfully optimize resident relations through exceptional relationship-building, listening, problem solving, and
communication skills.
 Skilled at creating and maintaining spreadsheets and databases to track critical business information.
 Excel in decisively prioritizing and managing multiple concurrent tasks to meet critical timelines and performance
goals.
 Thrive in roles where strategic thinking skills are crucial for boosting performance and building relationships with
vendors, management, and associates.
 Proven strengths in office administration, project coordination, scheduling, expense reporting, guest reception,
business correspondence and all facets of executive support.
 Extensive talents in coordinating meetings and travel, facilitating positive client relations.
P R O F E S S I O N A L E X P E R I E N C E
China Construction America, Inc., 2008 to Present
Office / Administrative Manager / Property Administrator
 Manage sixteen (16) Jersey City waterfront condominiums and one (1) single family home in Westchester County.
 Solicit bid proposals from contractors for repairs and/or new installations related to electrical, fixture and
appliances, interior wall re-framing, landscaping, common area repairs/upgrades, etc.
 Respond to resident service requests by scheduling maintenance with appropriate vendor/sub-contractor.
 Post monthly rent for 16 units and track receivables using Buildium, a property management software.
 Solicit proposals for building maintenance encompassing electrical upgrades, lighting controls, warranty services,
and repair services.
 Prior background includes role as Resident Apartment Manager: overseeing all leasing, rent roll, inspections, and
daily maintenance for a 70-unit and 208-unit development, respectively.
 As primary point of contact in the corporate office, I respond to all incoming calls while greeting guests and visitors
to our corporate headquarters.
 Deliver high-level administrative expertise to multiple departments including Human Resources, Information
Technology, Accounting, Maintenance and Office of the President.
 Support the Accounts Payable department by working as liason between company vendors and AP personnel by
researching outstanding invoices and reporting status of payment back to the vendors. This enables accounting
staff to maximize their productivity while I keep the vendors informed.
 Manage incoming and outgoing mail including seasonal/holiday cards, schedule and prepare conference rooms for
meetings, and ensure new employees are equipped with security access cards.
 Research, select and order corporate-branded products including personalized gift sets, golf balls, flash drives,
office supplies and clothing.
 Spearhead full-scope administrative functions including arranging conference calls for executive staff, notarizing
company documents, scheduling service calls, ordering office supplies, and supporting accounts payable tasks.
 Define interview and hiring process for administrative, accounting and construction professional positions.
 Coordinate corporate office cleaning services, floral deliveries and plant maintenance at corporate headquarters.
 Continued … ►

2. Louise Borrelli – Page 2 of 2
 Identified and proposed an alternative vendor for purchasing water, snacks and other pantry supplies to
successfully save $12.3K+ per year.
 Developed a budget analysis worksheet to track the purchasing of all pantry and office supples, monthly, to ensure
the company spending remains in line with the budgeted spending dollars.
 Requested pricing proposal from Scholes Electric and applied sharp research and negotiating skills to reduce the
initial proposal price of $12.3K+ to an approved cost of $9.65K+ to save $2.6K+.
Professional Experience continued …
Jordan Baris, Inc. Realtors, 2006 to 2008
Advertising Coordinator / Receptionist / Administrative Assistant
 Served as primary contact for prospective real estate buyers/sellers and 100+ agents.
 Decisively routed buyer leads/inquiries with the appropriate agent.
 Edited and submitted copy and photos for advertising space to publications such as The Star Ledger, Homes &
Estates, Worral, New York Post, and New York Times.
 Maintained and updated company voicemail system and website.
Venturi Staffing Partners, 2005 to 2006
Executive Assistant / Customer Service (temporary)
 Answered, screened and transferred incoming calls to proper individuals or department.
 Closely monitored time and attendance for hourly employees to verify accuracy and control labor expenses.
 Prepared Sales department expense reports for executive approval, managed product orders, and scanned
Certificates of Analysis, specifications and material safety data sheets (MSDS) for upload to the company Intranet.
MCC Life Brokerage, 2004 to 2005
Case Manager
 Reviewed, processed and submitted new business insurance applications to 15+ underwriters for more than 100
insurance agents and facilitated corporate licensing process for agents.
Assurant Group, 1993 to 2001
Product Manager, Senior Client Relationship Manager, Sr. Market Analyst
 Spearheaded planning, scheduling, development and administration of warranty products.
 Delivered broad-based administrative support to executive management, sales team, marketing department and
other functional/operational areas by performing report preparation, steering quality control and assurance,
conducting research, and handling correspondence.
 Fostered, nurtured and maintained exceptional client relationships to maximize satisfaction and retention.
 Scheduled and conducted meetings with staff, partnered with sales force in executing practical and proactive
business plans, and joined forces with marketing personnel to design high-impact and influential marketing plans
and materials.
 Managed and continually expanded credit card portfolios for large banks by offering their clients credit life, disability
and unemployment insurance.
E D U C A T I O N
Management Systems / Multimedia Technology, Hillsborough Community College (online), 2003 to 2004
Paralegal / Research, Analytical & Critical Thinking, Florida Metropolitan University, 2002 to 2003
Computer Science, Programming, Business Accounting, Business Law, St. Petersburg University, 1991 to 1993
T E C H N I C A L S K I L L S
Microsoft Office (Word, Excel, PowerPoint, Outlook), Buildium (Property Management Software), PageMaker, Lotus Suite,
WinZip, WS_FTP; PassagePoint visitor registration system; Company OA system, Angus Service Request system