1. Hannah Marguerite Larsen
(210) 569-3792 – HLarsen125@gmail.com
Objective
As I begin a new adventure in Portland, Oregon, my goal is find a position in which I can apply my varied skills and
experience to ensure excellence and promote company goals and success.
Summary of Skills and Special Strengths
Outstanding organizational and communication skills.
Proven success as a business manager, project manager, and staff manager.
Team leader and team player who demonstrates effective people skills and brings out the best qualities in others.
Dedicated to achieving excellence and ensuring high quality.
Software: Microsoft Office (Word, Excel, PowerPoint, Outlook), OneSite
Experience
Community Manager—Student Apartments; Maverick Creek Villas, San Antonio, TX (2009–present)
● Created and implemented a marketing plan and budget, which increased occupancy from 42% to 84% in two
years. My team has maintained 90+% occupancy for the last 4 years,in spite of increasing competition from new
housing properties in the immediate vicinity.
● Have maintained a 40+% renewalrate for the last 4 years.
● Manage 700 student move-outs annually, turning 258 units and 700 student move-ins within a 4-week period.
Manage preventive maintenance programs; direct and oversee property repairs, improvements, updates,
remodeling, and extensive roof leak remediation.
● Create,manage, and process records and budgets including resident account ledgers, rent collection, leasing
procedures, account maintenance, remodel and maintenance, asset inventory, and human resource files. Code and
submit property bills for payment on a weekly basis.
● Manage more than ten employees and oversee schedules to ensure adequate staffing to meet customer
expectations.
● Execute contracts and maintain positive relationships with vendors.
● Perform forcible entry and detainer evictions.
● Direct monthly resident appreciation activities and resident/staff standards to promote community and a sense of
belonging.
● Consistently administer community and lease rules and regulations in a fair and unbiased manner among a diverse
cultural spectrum of clients.
Co-Owner, Crack Fighters, SC Auto Glass, Zona Glass; Spearhead Enterprises, LLC, Phoenix, AZ (2001–2009)
● Managed severalsmall businesses, performing scheduling, customer service, bookkeeping, accounts
payable/receivable, tax preparation, and all aspects of business administration.
● Trained employees on customer service standards and procedures.
Construction Project Coordinator; Weis Builders, Richfield, MN (2000–2001)
● Assisted construction superintendents on successfully completing multiple assisted-living building projects.
Hobbies/Interests
Avid gardener who enjoys working on my little urban farm.
Food enthusiast who creates delicious meals for friends and family.
Animal lover with several pets to spoil and care for.