1. 334 North East 23rd Street
Boynton Beach, Fl33435
561-255-1858
crosby.alexandra@yahoo.com
ALEXANDRA CROSBY
OBJECTIVE To obtain a Management Position in my current profession, to add value exceeding
the anticipated targets, promoting and maintaining the highest levelof leadership
and professionalism while furthering my career in a company I value for self
personalgrowth and enrichment
SKILLS &
ABILITIES
•Track record of inventory management with absolute understanding of
procurement standards
•Efficient administrative ability proven by keeping subordinate staff in control
getting the best work from them in a productive and positive manner
•Possess leadership skills with participative empowerment for overallTeam
Achievements and company growth
•Extensive levelof education, knowledge, and expectations, of Company’s high level
of value, company policies, procedures, and safety guidelines and expectations.
•Self sufficient in the practice of taking responsibility of senior managers in their
absence
•Superb ability to maintain and monitor staff productivity as wellas competitive
strategies for business improvement and company structure and growth in a
competitive market of today’s economy and alike competitors
EXPERIENCE FRONTEND MANAGER-WIN DIXIE
10/30/2010-Current
•Assisted the store manager in daily operation of the store (occasionally assuming
store responsibility in her absence)
•Sold merchandise, cashiered to customers following the prescribed selling
procedure
•Assisted manager in the implementation of complete merchandise, provided
information accurately and on time(i.e. pick list, low inventory list, etc)
•Ensured companies standard of store presentation was being followed by staff,
took responsibility of keeping store clean and uncluttered by managing team
effectively
•Completed alltraining materials and communicated company courses and other
information to staff regularly by use of CBTtraining, and protocolstandards by
positions and assignments.
•Recorded information into registers manually and in computerized systems for
transactions, loans, and pickups, etc.
•Completed daily registering and store open/close functions for day to day
operations as called upon
•Took responsibly of company bank deposits as required by the store manager,
and executed in the stores most recent passing audit of our 52 week file by
producing ,documenting appropriate paperwork ,balancing allfinancial
documentation, and insuring store assets were according to file.
SERVICESUPERVISOR-ALBERTSONS
2. Page 2
05/01/2004-07/12/2010
•As part of the team of financialservice professionals, provided customers help in getting the highest
form of customer satisfaction and retailprofessionalism
•Provided exceptionalcustomer service to every existing &new potentialcustomers, vendors, and
distribution officials
•Educated customers and staff on allproduct offerings and store policies as wellas overseeing they
were met by staff and patrons
•Processed checks, forms, and was responsible of disbursement of allmonetary distributions and
company cash transactions.(i.e.-Money Gram, Western Union, and company payroll)
•Safeguarded customer rights maintaining customer records appropriately
•Executed allscheduling for front end retaildepartment
•Opened and closed the store and handled allaspects and responsibilities as position required
EDUCATION SEATTLECOLLEGE
Majored in Business Management in a high graduate 4 year program
KEYACCOMPLISHMENTS
•Received Regular performance awards and quarterly bonuses for exceeding company expectations
in allareas: budget, sales, supplies, costing &inventory controland achievement of overallcompany
performance.
•Moved up the ladder to Service Supervisor after six short months after proven dedication, leadership
abilities, and personalcompany dedication
SKILLS
•Excellent customer service skills with ability to dealwith every kind of customer personality
•Great interpersonalskills and friendly, courteous and polite nature
•Remarkable ten years of retailmanagement experience
•Computer literate –knowledge and experience of using MSOffice, severaldatabases &email
management softwares
•Able to responsibly take care of staff, merchandise, and products according to company policies
REFERENCES REBECCA QUEZADA MATTHEW CLARK
General Manager –Hospitality Professional Pharmaceutical Sales
561-385-4382-Cell 561-889-8358-phone
prquezada@gmail.com