1. SUMMARY
• Values driven leader with a history of exceptional achievement and proven results in managerial and customer
service fields
• Managed over 1000+ direct reports
• Responsible for over 150+ million in total revenues
• Selected for accelerated development programs at every company
EXPERIENCE
Store Manager, The Fresh Market. Inc. — 2010-Present
• Drove company leading results in sales and gross margin performance
• Responsible for the interviewing, selection, retention and development of 100+ employees
• Accurately forecast store sales and product volume while actively monitoring and adjusting store inventory
• Partnered closely with corporate HR, as the HR liaison, to manage in store safety, health, and benefits related
matters
• Motivated team members to deliver best in class service to all customers that entered the store
• Selected to represent the company during the opening of new locations. This included training management,
store teams,
• Teaching appropriate store process and procedures, and ensuring the new store had the Fresh Market look and
feel
Store Manager, Piggly Wiggly Carolina Co. Inc. — 2007-2010
• Controlled all inventory in the store, with emphasis on cross merchandising in stock conditions and price point
• Managed all needs for scheduling, training, and motivating a staff of 100+ associates
• Human resource experience including the recruitment, screening, orientation, and probationary reviews required
to ensure a
• Diverse and performance driven work force throughout the store
• Motivated employees to top performance through empowerment and treating them with respect
• Shaped customer service through teach back meetings of Piggly Wiggly’s customer service initiatives
• Excelled at the Operator Development Program, Piggly Wiggly’s Store Manager development program
Customer Service Supervisor, Best Buy Inc. — 2003-2007
• Directed the accounting, collection, and handling of sales receipts grossing $45 million annually
• Increased performance in all measurable performance metrics including credit card financing, warranties, and
magazine subscriptions
• Identified and recruited top talent to create a highly successful and customer friendly environment
• Implemented training to teach business acumen to construct a motivated sales team and skilled with a core
understanding of how businesses operate
• Designed and led team meetings to discuss goals, strengths, and opportunities with over 400+ direct reports
• Selected for Discovery Board, Best Buy’s internal management development program as well as the Harvest
Program which selects top talent for accelerated development and promotion
• Delivered top results for the Customer Service Department earning the districts “Best of the Best Award” over
75% of the time
Front End Manager, Giant Food Inc. — 1996-2003
• Maintained high standards by scheduling, training, and motivating a staff of 350+ associates
• Delegated to be the acting General Manager when the General Manager was absent
• Embraced diversity in talent through human resources including the recruitment, screening, orientation, and
probationary reviews to offer developmental opportunities and deliver exemplary results
• Consistently awarded outstanding performance awards for personal performance
• Selected for the Regional Customer Service and Support Specialist Program, a regional support role for Giant
• Successfully oversaw the accounting, collection, and handling of sales receipts grossing $50 million annually
DAVID BASKIN
(T) 843-424-27821995 E. Coalton Rd Apt. 35-201
eagles20djb@gmail.comSuperior, CO 80027