1. Vincent K. Haines
6273 Kilmer Loop #101 Golden, CO 80403
Phone: 720-849-0666 Email: hainesvincent1@gmail.com
Objective: I am seeking an opportunity to learn new skills and advance in a rewarding organization through hard
work and my willingness to take on any task or challenge.
Summary of Skills:
 Experienced with Microsoft Applications including Excel, Outlook, PowerPoint, and Word
 Proficient with Windows 7, XP, and Vista
 Excellent at providing quality customer care and prompt service
 Experienced at training new employees
 Proactive and self-driven work style
 Timely, dependable, and works well individually or in a team oriented environment
Experience:
October 2013/ October 2016 Wal-Mart Westminster, CO 303-487-1412
Customer Service Manager
 Clean, Fast, Friendly customer service
 Helping to accommodate customers’ needs
 Managed collection and distribution of cash flow
 Oversite of cashier training and cashier line
 Maintenance and troubleshooting ofregister equipment
 Working in coordination with upper management to achieve daily goals
Sales Associate/Electronics Department
 Providing professionalcustomer service in a fast and friendly manner
 Technical troubleshooting and activation skills with Verizon, AT&T, and, T-Mobile
 Inventory management to maximize efficiency in sales and accountability of high cost items
 Construction of modular retail locations to drive unit growth translating to increased profits
 Insuring employees are properly trained in cashier and customer service skills
 Maintaining proper merchandise protection to reduce cost to the company
2008-2013 Conoco Circle K Arvada, CO 720-898-5292
Cashier/Night Attendant
 Exceptional service provided to customers in a quick, quality, and professional manner
 Inventory management through stock counting and organization of goods in the store
 Placed orders for store based on the need for goods; while minimizing waste
 Cash register duties to procure accurate payments from customers
 Accurate counting and keeping of financial records on a daily basis
 Oversight of facilities to keep store in an orderly, clean, and safe status for the customer
 Training of new cashiers and store employees
2006-2008 Domino’s Pizza Elberton, GA 706-283-3388
General Manager
 Made employment decisions through hiring and training quality employees for multiple store locations
 Marketing and advertising efforts targeted to boost store sales
 Cash handling for store financials
 Lead efforts in food safety to ensure successful passing of store inspections
Assistant Manager
 Providing a quality experience and resolution to escalated customer scenarios
 Food preparation and inventory orders
 Oversight of employees and day-to-day management of store operations

2. 2002-2006 Burger King Arvada, CO 303-422-6316
Assistant General Manager
 Employee training for cashiers, kitchen, and shift lead employees
 Management and oversight of day-to-day store operations
 Maintained bank records and deposits
 Lead food safety efforts through training and adherence to company policies
Cashier
 Operating cash register and providing accurate order fulfillment to customers
 Ensuring quality customer experience through friendly and timely customer service
Education:
2000-2004 Arvada West High School Arvada, Co
 High School Diploma
References:
References available upon request