Quoc Le has over 15 years of experience in manufacturing and production management. He possesses strong communication, relationship building, and process improvement skills. Currently seeking a new opportunity, he has a proven track record of successfully managing teams, meeting production goals, and developing long-term customer relationships across various roles in the embroidery, food service, and fashion industries.

1. Quoc Le (Preferred name Lee)
Bass1m@hotmail.com
Mobile: 0433 433 032
Profile
I am an experienced Manager and line supervisor with extensive skills and knowledge gained in the
manufacturing sector. I possess excellent written and verbal communication abilities and I am able to
build rapport with staff, engage them and develop committed work teams who deliver key results. A
natural relationship builder with strong commercial acumen, I also build and maintain lasting long term
relationships with customers and clients and delight in providing outstanding service which exceed
their expectations. I also have a strong focus on process improvement and am able to identify
opportunities and develop strategies which improve work flow systems and maximise production
outcomes. Loyal, committed and hardworking, due to a downturn in the market I am now seeking a
new opportunity which will allow me to use my people management, production and customer
account management experience.
Key Skills and Attributes
• Loyal, committed and hardworking
• Superior written and verbal communication skills
• Well-developed relationship building skills, which result in long term customer relationships
• Highly customer focused with superior customer account management abilities which generate
new business
• Strong commercial acumen, able to identify and maximise opportunities to increase return on
investment
• Well-developed staff supervisory skills and the ability to engage and motivate a production
team to deliver superior outcomes
• Strong knowledge of manufacturing and production processes, with the ability to manage work
flow and implement process improvements which enhance productivity and outputs
• Strong computer knowledge of Microsoft products (Excel, Word, Outlook) and MYOB
• Able to use and apply analytics to assess production and business outcomes.
Qualifications / Certifications
• Advanced Diploma of Accounting (part completion)
TAFE
• Certificate Secondary Education Year 12
.

2. Quoc Le
• Forklift License LF
Professional Experience
Elite Embroidery (Full-time)(Part of the Bunzl group) 2007 – Oct 2015
Key clients: Worksense Workwear, Heatleys Industrial and Safety, Network Packaging, Corporate Select
Production Manager
Key responsibilities:
• Manage and supervise a team of 6 Machine Operators
• Co-ordinate all work orders, monitor production work flow and oversee quality control
• Manage key accounts and generate new business through the development of strong and lasting
customer relationships
• Recruit, select, train and performance manage staff
• Identify opportunities and develop strategies for process improvement which enhances
production outputs
• Stock control, inventory and waste management
• Negotiate supplier price agreements with key suppliers
• Manage customer deliveries
• Oversee machine maintenance, troubleshooting and OHS regulations
• 24 hour factory on-call roster
Key achievements
• Successfully improved production outcomes by reviewing work allocation and work flow processes
which significantly reduced customer turnaround times from 1-2 weeks, to 1-2 days.
Embroidery WA (Full-time) 2001 – 2007
Key Clients: Time Glow, Burley Sekem, Hard Yakka, King Gee, Totally Work Wear, Universal
Productions, Silvercat Promotions, Mr Stubby
Production Supervisor
Key responsibilities:
• Supervise a team of machine operators
• Perform front counter customer reception and liaison
• Receive work orders and allocate according to work flow
• Oversee quality control and minimize waste
• Identify opportunities for process improvement
• Perform digitization and program machines
• Monitor machine operation and safe work practices
• Co-ordinate customer deliveries
.

3. Quoc Le
Kobe Sushi Bar (Part-time) 1998 - 2001
Supervisor/Head Cook
Key responsibilities:
• Supervise a team of food preparation and customer service staff
• Ensure food handling regulations were adhered to and cleanliness maintained
• Monitor stock levels and ensure production outputs meet customer demand
• Oversee customer service, cash handling and banking
Desam Fashion Design (Part-time to Full-time) 1994 – 2001
Key Clients: Dome, School Uniforms
Production Supervisor/Machine Operator
Key responsibilities:
• Receive work orders and allocate according to work flow
• Program machines
• Oversee machine operation and production outputs
• Supervise quality control
• Supervise deliveries
Referees
Immediate Reporting Managers
Les Eaton (Formerly General Manager of Bunzl Industrial and Safety)
Group Operations Manager
Heatleys Industrial and Safety
Mob: 0488 994 078
Adrian Smith
Operations Manager West Coast Distribution Centre (Immediate Reporting Manager)
Bunzl Industrial and Safety
Mob: 0411 330 471
Client/Customer Referee:
Andy Neville
Safety Manager
Heatleys Industrial and Safety
.

4. Quoc Le
Mob: 0407 772 012
.