1. Alanna Padilla
2400 Business Center Dr Pearland , Texas 77584
713-293-2848  alanna76@msn.com
Profile
Versatile in operations and administrative support professional with 14 years of experience. Including
executive support, customer service, and office operations management.
 Operations
Management
 Schedule
Management Event
Planning
 Documents/File
Managing
 Executive Support  Office Etiquette  Event Planning
Experience
• Office Management: Overhauled recordkeeping system from manual to computer-based,
creating a user-friendly and systematic information management system and reducing
data-retrieval time.
• Travel Logistics Management: Coordinate a busy travel calendar that includes six international
symposiums annually, ensuring all events are successfully executed.
BOE Oil Tools August 2015- Current
 Handled accounts payable and receivable, prepared bank deposits, and controlled inventory
 Planned and coordinated PR initiatives, business development events, partner retreats, holiday
parties and more.
 Improved office efficiency by implementing color-coded filing system and introducing additional
time-saving measures.

2. 2
 Provide administrative and business support to the CEO
 Maintained upmost discretion when dealing with sensitive topics
 Distributed policy and procedure to all new employees and contractors
 Maintained all expenses for each employee
 Maintained each employees assigned mobile phone and gas cards
 Held weekly meeting with all employees to ensure we were meeting potential sales goal
 Negotiated Hotel rates for all corporate accounts
 Prepared and adjusted weekly work schedules
 Troubleshoot and resolved issues, managed customer relations, and provided exemplary customer
service.
Persiphon Oil Tools January 2012- August 2015
 Managed all office operations in support of the sales process.
 Provided administrative and business support to the President/CFO
 Coordinated and communicated details for group events
 Maintained all expenses
 Distributed and maintained cost on equipment assigned
 Generated sales reports
 Prepared and adjusted weekly work schedules
 Provided phone support
 Managed customer relations
Secure Global Logistics January 2010- October 2012
 Customized workflow process
 Import, Export, and Domestic Shipments

3. 3
 Maintain and developed a partnership between SGL and customer
 Sales lead development
 Generate sales reports
 Develop and deliver sales presentation to prospective client
W.E.S.T Forwarding January 2008- October 2010
 Attended sales course for understanding imports and exports
 Prepared correspondence forms and reports
 Provided premium customer services
 Organized, coordinated, and consolidated international and domestic shipments
 Exercised independent judgment
 Some accounting and basic office duties
 Customer service
 Weekly reports
 Travel arrangements
Skills
• Microsoft Programs: Word, Excel, PowerPoint, Outlook
• Accounting & CRM: QuickBooks
• Operating Systems: Windows (all versions), MAC OS X
• Internet Prospecting

4. 4
• Time Management