1. Aylin Safiani
LinkedIn: https://www.linkedin.com/in/aylin-safiani-047b1152
I am an energetic and highly motivated individual with over 15 years of operation management
experience. I enjoy wearing different hats on a daily basis and will do my best to achieve the desired
results. In addition to being detail oriented, I am also very responsible and take pride in my work and
ethics. What do I believe it takes to get the job done right? Creating and implementing processes along
with consistent follow through.
QUALIFICATIONS
Executive management support Staff motivation and team building
Payroll/Human Resources Creative problem-solving
Recruiting Proficiency in MS Office Suite
Reliable, multi-tasking professional Customer Service
Project management Building and maintaining company culture
DIRECTOR OF OPERATIONS
DailyLook, Inc. – A start-up, e-commerce fashion retailer
September 2012 – August 2015 (2 years, 11 months)
Greater Los Angeles Area
 Report directly to the CEO
 Reduce overhead by taking on more responsibility and acting as an extension of the CEO
 Responsible for and trusted with highly confidential information and handling of large amounts
of cash
 Provide support for C-level executives
 Prepare monthly investor report for board meetings and presentations
 Prepare financial reports to C-level executives via Quickbooks
 Assigned as Project Manager on company move to new location; set up operations
 Handle all lease arrangements pertaining to buildings, permits and equipment
 Responsible for budget forecasting and staying on budget for projects including
operations/studio/office
 Recruit and interview for open job opportunities
 Process HR paperwork
 Responsible for on-boarding and terminating employees
 Conduct employee reviews/evaluations and recommend Performance Improvement Plans (PIP),
when applicable
• Handle disputes and administer disciplinary procedures
• Advise managers on organizational policy matters
 Review time cards
 Prepare and distribute payroll
 Schedule staff
 Review time off requests

2.  Maintain up-to-date employee files
 Meet and create relationships with vendors
 Oversee Customer Service Department (8 employees) – accountable for calls, chats, emails and
overall customer experience
 Oversee Receiving Department (5 employees) – accountable for merchandise inventory (appx.
10,000 items per month), quality control, shipping to fulfillment center 2-3 times a week
 Act as liaison between distribution center and Receiving department
 Responsible for staffing the new ELITE Styling Department
 Oversee ELITE Styling Department (34 employees) – accountable for monthly online styling
subscription service for customer base of over 10,000 clients
 Hold weekly meetings with Elite Department Team Leads and review metrics, KPI’s, sales, issues
and concerns
 Make recommendations for attaining higher sales
 Responsible for re-stocking packaging contents and supplies for online orders
 Project Management on photo shoots 2-3 times per week
 Model casting for e-commerce site/shoots
 Successfully plan and execute corporate meetings, lunches, and special events
 Consistently praised by CEO for the quality and timeliness of reports, attention to detail and
team-player attitude
OPERATIONS MANAGER
Jim Salazar Company, Inc. DBA California Machinery Movers – Graphic Arts Equipment Broker and
Machinery Mover
January 1995-October 2011 (16 years, 10 months)
Greater Los Angeles Area
 Report directly to the CEO
 Reduce overhead by taking on more responsibility and acting as an extension of the CEO
• Responsible for and trusted with highly confidential information and handling of large amounts
of cash
• Provide support for C-level executives
• Manage overseas office in Mexico City as well as Pasadena, CA office
• Oversee implementation of new marketing resulting in more sales
• Prepare proposals, invoices, presentations and all business correspondence on behalf of CEO
• Collect on outstanding bills
• Coordinate meetings and conference calls
• Responsible for cash and credit card transactions
• Respond to credit card disputes and chargebacks
• File insurance claims when necessary
• Oversee all office management duties
• Arrange for nationwide and oversea shipping of printing equipment on behalf of clients
• Prepare payroll
• Train new employees
• Process bank deposits

3. • Assist in sales/logistics of importing and exporting of graphic arts equipment
• Make travel arrangements for CEO and business associates
• Manage CEO’s daily schedule
• Create weekly schedule for drivers and staff
• Manage incoming calls for busy office
• Maintain and prioritize daily tasks and projects
 Consistently praised by CEO for the quality and timeliness of reports, attention to detail,
exemplary customer service and team-player attitude
HUMAN RESOURCE MANAGER/CORPORATE MANAGER
World Gym - Fitness Centers (3 locations)
February 2001 – August 2006 (5 years, 7 months)
Greater Los Angeles Area
 Responsible for and trusted with highly confidential information and handling of large amounts
of cash
 Recruit and interview for open job opportunities
 Process HR paperwork
 Responsible for on-boarding and terminating employees
 Conduct employee reviews/evaluations and recommend Performance Improvement Plans (PIP),
when applicable
 Review time cards
 Prepare and distribute payroll for staff of 110+
• Handle disputes and administer disciplinary procedures
• Maintain up-to-date employee files
• Handle all lease arrangements pertaining to buildings, permits and equipment
• Advise managers on organizational policy matters
• Process accounts receivable/accounts payable
• Prepare expected revenue reports for CEO
• Complete final audit of charts and insure that all documentation was received and filed
• Oversee implementation of new marketing strategies resulting in more sales
• Review and reconcile daily cash collection
• Research and dispute chargebacks
• Issue credit memos when applicable
• Review and verify daily sales logs
• Provide support for CEO in managing operation workflow
• Successfully plan and execute corporate meetings and special events
• Prepare and walk in all cash deposits
• Hold weekly meetings with club managers to review policies, sales goals, issues and concerns
EDUCATION

4. University of California, Riverside (UCR)
Major: Sociology - January, 1999 to January, 2000
Transferred to CSUN
California State University, Northridge (CSUN)
Degree: B.A., / 2002
Major: Sociology - January, 2000 to January, 2002
REFERENCES
Furnished upon request