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Resume 8-15

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Resume 8-15

  1. 1. CHERYL ANN BUNKER 1257 Crom Street #201 Manteca, CA. 95337 209/679-0827 Cherylbunker@msn.com SUMMARY Customer Service, Sales and Purchasing professional seeking an opportunity to apply my vast skills and experience. Adaptable professional seeking a challenging and growing environment that will help me expand my knowledge. Results oriented, energetic, and motivated individual who has a sense of team and proven track record of success recognizing the customer’s needs. PROFESSIONAL OVERVIEW Workflowone/Standard Register – Livermore, Ca. Standard Register bought Workflowone and I was rehired Forms Print Company September 2011 to February 2013 / April 2014 to August 2015 Customer Service Professional • Provided support for multiple sales representatives • Handled some of the largest hospital accounts in the Livermore office • Provided crucial backup support for the Livermore office • Created quotes, merchandised and entered all orders for my customers and the accounts that I backed up • Created weekly updates for my customers on orders and manufacturing times • Worked with production on any orders that required timely turn a rounds or difficult specifications CMYK Print and Promotions – Tracy, Ca. Printing and Graphics Manufacturer of SBS Cartons October 2009 to December 2010 Estimator/Customer Service • Provide support for 2 sales representatives and owner • Spec out items for quotes and orders • Create quotes for manufacturing • Merchandise paper pricing and outsourced items for quotes • General Office Management; Administration for Owner Packaging Innovators Corp – Livermore, Ca. Corrugated Box Manufacturer October 2007 to November 2008 Customer Service Professional • Provide support for 4 account representatives • Proficient in HRMS and Microsoft Office applications including Word and Excel • Responsible for creating quotes based on customer needs by properly routing through the plant; merchandising of outsourced items to find the best price • Order entry for all new and repeat items, checking print cards and CAD’s to assure that the items are on spec, getting the production card to logistics for Page 1 of 2
  2. 2. board order and following items progress through the plant; purchasing items outsourced from other vendors • Inventory control for items being stocked for customers on the floor. • Generating Corrective Action Forms for all non-compliant items and reworking items when possible The Deft Company – Manteca, CA. Printing and Graphics Supplier May 2006 to October 2007 Marketing and Sales Assistant • Provide support for the President, account executives, and customer base • Provide Support for Trade Shows and Corporate Events • Handle all office functions including: purchasing, AP, AR, and expediting • Interface with customers in resolving time lines and problems Unisource Inc. – Pleasanton, CA. West Coast Headquarters for Leading Paper and Packaging Distributor March 1998 to April 2006 Assigned Accounts Executive • Managed 5 Account Executives that service the largest accounts for the West Coast Region • Sole contact for the Largest West Coast Packaging Customer; in charge of there inventory spreadsheets; managing 5 million dollars of offsite inventory annually; scheduling all shipments; building all trucks for shipments • Responsible for merchandising, purchasing, inventory control, and order entry; provide quotes and availability for customers and sales executives; generate and track invoicing; generating RMA requests for customer returns and expediting corrected orders • Key member for testing new order entry computer program; finding faults and adding helpful insight into what our customer service executives needed for continuing excellent customer care • Provide relief support for Commercial Printing, Supply Systems, and Business Imaging The Deft Company – Manteca, CA. Printing and Graphics Supplier December 1996 to March 1998 Marketing and Sales Assistant • Provide support for the President, account executives, and customer base • Provide Support for Trade Shows and Corporate Events • Handle all office functions including: purchasing, AP, AR, and expediting • Interface with customers in resolving time lines and problems Education West Valley Community College; San Jose, Ca. 1990-1991; General References Upon Request Page 2 of 2

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