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INNOVATIONS IN
MARKETING
KRISHNA RAJ N S
MBA ABM
KERALA AGRICULTURAL UNIVERSITY
“ Companies must pay attention to the fact that
customers are getting more educated and have
better tools to buy with more discrimination.
Customer is the king ”
- Philip Kotler
2
WHAT IS MARKETING ?
According to Philip Kotler (Marketing Expert)
Marketing is the art and science of exploring ,
creating and delivering value to satisfy the
needs of a target market at a profit
Marketing identifies unfulfilled needs and
desires and then treat them with appropriate
solutions
3
WHAT IS INNOVATION ?
Turning an idea into a solution that adds value from
a customer’s perspective
-Nick Skillicorn (Innovation expert)
Introduction of new products and services that add
value to the organization
-Kevin McFarthing (Innovation consultant)
4
INNOVATIONS
IN FIELD OF MARKETING
5
INNOVATIONS
IN FIELD OF MARKETING (Cntd. )
6
OPPOSITE OF MARKETING= DEMARKETING
DEMARKETING (REVERSE MARKETING)
Demarketing is a situation which may come about as a
result of temporary shortages occasioned by short term
excess demand for a company's products
-Kotler and Levy
It concerned with finding ways to reduce the
demand temporarily or permanently
7
EXAMPLES
TATA NANO :
When demand of Nano exceeded supply, TATA
started marketing their other products and completely
stopped promotion of NANO cars
8
EXAMPLES
Ad Campaigns against smoking / Water Spoilage
9
META MARKETING
Term coined by E.J.Kelly (Mediator with Hopkins & Huebner)
“Synthesis of all managerial, traditional ,
scientific, social and historical foundations
of marketing”
Meta Marketing brings all buyers and
sellers in one place for one purpose
10
EXAMPLES
Purchase of some products necessitates other purchases
New automobile market, where buying a new car,
calls for the purchase of insurance, getting a loan
from the bank
Other e.g.
• Wedding
• Buying a home
11
MASS MARKETING
A marketing strategy in which a firm decided to
ignore market segment differences and appeal the
whole market with one offer or one strategy
Producing the same product for all the customers
(Opposite to differentiated/ segmented marketing)
OPPOSITE OF SEGMENTEDMARKETING= MASSMARKETING
12
• A nationwide advertisement in TV
• Advertisements of FMCG products
EXAMPLES
13
A marketing strategy required when it is
necessary to manage the firms external
environment (Govt. , Media, Pressure
Groups etc.)
It requires public relations an power
MEGA MARKETING
14
PEPSI’s entry to Indian market
First they faced a lot of objections (From Govt.
& other sources)
But they helped the country in many ways (rural
development, contribution to agricultural research etc.)
that facilitated its Indian market entry.
EXAMPLES
15
It occurs usually between companies
When companies agree to market each other’s
products or services
Or
when a company does something free for customers
and a percentage of these customers reciprocate by
buying from that company
RECIPROCAL MARKETING
16
Showing ads while watching free videos in YouTube
Giving free trials of products to promote buying them
EXAMPLES
17
The process of developing a themed exhibit ,
display or presentation to promote a product,
service, cause or organization leveraging in-
person engagement.
Objective : Convert any event that has mass
appeal into a marketing tool
EVENT MARKETING
( AMBUSH MARKETING)
18
• PUSHKAR MELA –RAJASTHAN
• THRISSUR POORAM EXHIBITION
• SPONSORING A WORLD CUP TOURNAMENT ( e.g. VIVO IPL )
EXAMPLES
19
A strategy in which marketer provides a
product with an envelope of service
Objective: Increase value to the product for winning
customers loyalty
E.g.
Aqua guard provides a water purifying machine with
service every 6 months.
 Customer service facility ( 24X7 helplines)
MORPH MARKETING
20
An advertisement strategy that promotes
products or services in an unconventional
way with a little budget to spend
The activities are done exclusory on the streets or
other public places, with maximum people access so
as to attract bigger audience at low cost
GUERRILLA MARKETING
21
• FLASH MOBS
• PUBLICITY STUNTS
• TREASURE HUNTS
EXAMPLES
22
Oral or written recommendation / discouragement by
a satisfied/ dissatisfied customer to the prospective
customer of a product / service
WORD OF MOUTH MARKETING
(WOMM)
Most valuable form of marketing
Cheapest form of marketing
Long term effect
Trust based
23
A method of marketing whereby consumers are
encouraged to share information about a company's
products or services over internet
It utilizes social media, text media and other e-services like email
to spread information abut a product or service
VIRAL MARKETING
Internet version of WOMM
24
THANK YOU
FOR YOUR
ATTENTION 
25

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INNOVATIONS IN MARKETING

  • 1. INNOVATIONS IN MARKETING KRISHNA RAJ N S MBA ABM KERALA AGRICULTURAL UNIVERSITY
  • 2. “ Companies must pay attention to the fact that customers are getting more educated and have better tools to buy with more discrimination. Customer is the king ” - Philip Kotler 2
  • 3. WHAT IS MARKETING ? According to Philip Kotler (Marketing Expert) Marketing is the art and science of exploring , creating and delivering value to satisfy the needs of a target market at a profit Marketing identifies unfulfilled needs and desires and then treat them with appropriate solutions 3
  • 4. WHAT IS INNOVATION ? Turning an idea into a solution that adds value from a customer’s perspective -Nick Skillicorn (Innovation expert) Introduction of new products and services that add value to the organization -Kevin McFarthing (Innovation consultant) 4
  • 6. INNOVATIONS IN FIELD OF MARKETING (Cntd. ) 6
  • 7. OPPOSITE OF MARKETING= DEMARKETING DEMARKETING (REVERSE MARKETING) Demarketing is a situation which may come about as a result of temporary shortages occasioned by short term excess demand for a company's products -Kotler and Levy It concerned with finding ways to reduce the demand temporarily or permanently 7
  • 8. EXAMPLES TATA NANO : When demand of Nano exceeded supply, TATA started marketing their other products and completely stopped promotion of NANO cars 8
  • 9. EXAMPLES Ad Campaigns against smoking / Water Spoilage 9
  • 10. META MARKETING Term coined by E.J.Kelly (Mediator with Hopkins & Huebner) “Synthesis of all managerial, traditional , scientific, social and historical foundations of marketing” Meta Marketing brings all buyers and sellers in one place for one purpose 10
  • 11. EXAMPLES Purchase of some products necessitates other purchases New automobile market, where buying a new car, calls for the purchase of insurance, getting a loan from the bank Other e.g. • Wedding • Buying a home 11
  • 12. MASS MARKETING A marketing strategy in which a firm decided to ignore market segment differences and appeal the whole market with one offer or one strategy Producing the same product for all the customers (Opposite to differentiated/ segmented marketing) OPPOSITE OF SEGMENTEDMARKETING= MASSMARKETING 12
  • 13. • A nationwide advertisement in TV • Advertisements of FMCG products EXAMPLES 13
  • 14. A marketing strategy required when it is necessary to manage the firms external environment (Govt. , Media, Pressure Groups etc.) It requires public relations an power MEGA MARKETING 14
  • 15. PEPSI’s entry to Indian market First they faced a lot of objections (From Govt. & other sources) But they helped the country in many ways (rural development, contribution to agricultural research etc.) that facilitated its Indian market entry. EXAMPLES 15
  • 16. It occurs usually between companies When companies agree to market each other’s products or services Or when a company does something free for customers and a percentage of these customers reciprocate by buying from that company RECIPROCAL MARKETING 16
  • 17. Showing ads while watching free videos in YouTube Giving free trials of products to promote buying them EXAMPLES 17
  • 18. The process of developing a themed exhibit , display or presentation to promote a product, service, cause or organization leveraging in- person engagement. Objective : Convert any event that has mass appeal into a marketing tool EVENT MARKETING ( AMBUSH MARKETING) 18
  • 19. • PUSHKAR MELA –RAJASTHAN • THRISSUR POORAM EXHIBITION • SPONSORING A WORLD CUP TOURNAMENT ( e.g. VIVO IPL ) EXAMPLES 19
  • 20. A strategy in which marketer provides a product with an envelope of service Objective: Increase value to the product for winning customers loyalty E.g. Aqua guard provides a water purifying machine with service every 6 months.  Customer service facility ( 24X7 helplines) MORPH MARKETING 20
  • 21. An advertisement strategy that promotes products or services in an unconventional way with a little budget to spend The activities are done exclusory on the streets or other public places, with maximum people access so as to attract bigger audience at low cost GUERRILLA MARKETING 21
  • 22. • FLASH MOBS • PUBLICITY STUNTS • TREASURE HUNTS EXAMPLES 22
  • 23. Oral or written recommendation / discouragement by a satisfied/ dissatisfied customer to the prospective customer of a product / service WORD OF MOUTH MARKETING (WOMM) Most valuable form of marketing Cheapest form of marketing Long term effect Trust based 23
  • 24. A method of marketing whereby consumers are encouraged to share information about a company's products or services over internet It utilizes social media, text media and other e-services like email to spread information abut a product or service VIRAL MARKETING Internet version of WOMM 24