Feedback training visuals toolbox presentation

Visuals by infoDiagram.com
Feedback Training Visuals
Editable visuals toolbox
360-degree feedback
Written feedback
Verbal feedback
1

Visuals by infoDiagram.comVisuals by infoDiagram.com
Delivering a training
on feedback?

on feedback?
Check our feedback
presentation,
give us a feedback ;)

1. What is feedback
2. Why feedback
3. Giving and receiving feedback
4. Tips and tricks
5. Types of feedback
6. Feedback conclusions
Overview of visual slides
for feedback training
4

What is a Feedback?
5

Feedback
definition verbal or nonverbal process
by which an individual
communicates
the psychological, physical,
or practical effects
of another’s behavior
to that person.
6

description you give
of the personal impact
you experience
from a certain behavior
by another person.
Feedback
definition verbal or nonverbal process
by which an individual
communicates
the psychological, physical,
or practical effects
of another’s behavior
to that person.
or more simply…
7

Feedback
is NOT
Attack
on the person
Only
criticism
8

Praise
Commentary
about the work
Opportunity
for growth
Constructive
criticism that
suggests a solution
Feedback
is NOT
Attack
on the person
Only
criticism
Instead
feedback IS
9

reinforces
or encourages
an ongoing behavior
indicates a change
is needed in behavior
Supportive Corrective
Feedback
can be...
Feedback
10

Why
feedback
Amazing tool
for professional
and personal
growth
A source
of motivation
and self-esteem
Can improve
interpersonal
relationships
12

Giving and receiving feedback
14

Give feedback to help
• positive and negative
• don’t generalize;
be descriptive and use facts
• don’t use labels or judge;
describe behavior
• don’t exaggerate; be exact
• speak for yourself
• first “I”, then “you”
• be sure about what you say
Giving feedback
15

describe behavior
Giving feedback
“You are always late
for the meetings”
16

describe behavior
Giving feedback
“You are always late
for the meetings”
“I feel annoyed
when you are late
for meetings”
17

Receive feedback as a gift
• relax
• listen carefully
• ask questions to clarify
• acknowledge, encourage feedback
• acknowledge valid points
• don’t defend your actions
• take your time to sort out
what you heard
• decide upon change, or not
Receiving feedback
18

Receive feedback as a gift
• relax
• listen carefully
• ask questions to clarify
• acknowledge, encourage feedback
• acknowledge valid points
• don’t defend your actions
• take your time to sort out
what you heard
• decide upon change, or not
Receiving feedback
Remember
to say
THANK YOU!
19

Feedback tips and tricks
20

Giving feedback - Tips and tricks 1
Be specific
21

Be specific
I was very thrilled
after the meeting.
22

Be specific
You were so enthusiastic
about the whole project
during the meeting
that the motivation was
contagious.
I was very thrilled
after the meeting.
23

Use descriptive sentences,
not just an impression
24

I liked how
you organized
the tasks.
25

I liked the way
you organized the tasks
in groups so they were
carried out more easily.
I liked how
you organized
the tasks.
26

Talk about decisions and actions,
not assumed intentions or interpretations
27

I don’t think
you’re going
in the right direction.
28

I have some concerns about
your proposed strategy,
can we talk about it?
I don’t think
you’re going
in the right direction.
29

Guideline
for giving
feedback
“ When you... ”
(describes
behaviour)
30

Guideline
for giving
feedback
“ When you... ”
(describes
behaviour)
“ I feel ...”
(describes
emotions)
31

Guideline
for giving
feedback
“ When you... ”
(describes
behaviour)
“ I feel ...”
(describes
emotions)
“ because... ”
(describes the
cause of the
emotion with
realistic data)
32

“What do you think?”
Guideline
for giving
feedback
“ When you... ”
(describes
behaviour)
“ I feel ...”
(describes
emotions)
“ because... ”
(describes the
cause of the
emotion with
realistic data)
33

Types of feedback
34

Written feedback
Written vs. Verbal form of feedback
• You’ll probably think
more before you write
• Timing is not an issue
• Both sender and
receiver have a record
of the communication
• Writing takes more
time than talking
35

Verbal feedbackWritten feedback
Written vs. Verbal form of feedback
• You’ll probably think
more before you write
• Timing is not an issue
• Both sender and
receiver have a record
of the communication
• Writing takes more
time than talking
• It is easier to receive
feedback in verbal
communication
• Verbal feedback is
more personal and
intimate
vs.
36

• links specific leader behaviors
to organizational performance
• for individuals to find out how their
• bosses
• colleagues
• direct reports
• fellow team members
• internal and external customers
• suppliers
perceive their use of these behaviors.
360-degree feedback
360 feedback
37

360 feedback
A 360-degree feedback process can be used
to gather information on an individual’s:
38

360 feedback
Skills
Proficiency at performing a task; degree
of mastery
(e.g. ability to think strategically, communicate in
writing, delegate work, influence, negotiate)
39

360 feedback
Skills
Knowledge
of mastery
Familiarity with a subject or discipline
(e.g. knowledge of an industry or business)
40

360 feedback
Skills
Knowledge
Style
of mastery
Familiarity with a subject or discipline
(e.g. knowledge of an industry or business)
A pattern of characteristics or ways of
responding to the external environment
(e.g. self-confidence, emotional stability)
41

43
Feedback is … a gift

44
Feedback is … a gift
Take it as one.
It means that
someone cares.
Only YOU can decide
what to do with it.

on feedback?
Use this presentation
as inspiration to make your
slides more visual.

48

49
Check our training
presentation visuals
(click here to see full set at infoDiagram.com)

50
Try free sample
of editable PPT graphics
(click here)
Check our training
presentation visuals
(click here to see full set at infoDiagram.com)

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with visuals.
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