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Create a Successful
Social Media Marketing Plan
(SMMP):
The Seven-Step Program

Presented by:
Aliza Sherman
Why?
  Who?
 Where?
  What?
How Much?
Why?
Loyalty
Feedback
Word-of-Mouth
Social Media
        misperceptions

1. Viral is a strategy.
2. I can control it.
3. I can buy Friends.
4. Bought Friends will listen to me.
5. I can just buy an ad.
6. I’ll put all my eggs in the SM basket.
Why you might FAIL

 1. Wrong objectives
 2. Wrong target
 3. Wrong messages
 4. Wrong channes
 5. Wrong tactics
Why do you want to use
    social media?
Who?
Demographics
   suck
Psychographics
     rule
Who are you
trying to reach?
Where?
blogs
                                    micro
             wikis
                                    blogs




                       Social
   social
                                            podcasts
 networks



 RSS
feeds                  Media                  videocasts



  virtual
  worlds
                       Tools                 photo
                                            sharing

            bookmark               video
             sharing              sharing
                        content
                         rating
Assets
            location
 words                        people

            Social Media
audio                          stories

    video                  images
Website
Blog
Social Networks
Social Tools
Integration with RSS
Where are you going to
    reach them?
What?
Grow FFF
Increase WOM
Encourage
 Sharing
Stimulate
Conversations
Drive Actions
What are you going to do
with social media tools?
How Much?
Numbers Centric
People Centric
“I’d rather have 100
engaged followers than
 1000 or 10,000 who
      ignore me.”
           --Aliza Sherman
How are you measuring?
How much is enough?
blogs
                                    micro
             wikis
                                    blogs




                       Social
   social
                                            podcasts
 networks



 RSS
feeds                  Media                  videocasts



  virtual
  worlds
                       Tools                 photo
                                            sharing

            bookmark               video
             sharing              sharing
                        content
                         rating
Step 1: Objectives



          attainable
          marketing
          measurable
Step 2: Audience



         online
         participation
         primed
Step 3: Assets



           locate
           review
           integrate
Step 4: Tactics



           appropriate
           manageable
           sustainable
Step 5: Big Ideas



           risky
           rewarding
           repeatable
Step 6: Measurement



         benchmark
         monitor
         reporting
Step 7: Rinse, Repeat



           leverage
           augment
           optimize
Objectives
  Audience
   Assets
   Tactics
  Big Ideas
Measurement
Rinse, Repeat
“Social Media is not
      a campaign.
It is a commitment.”
     --Jeffrey Hazlett, Kodak
Listen
Interact
Engage
Where in the world is
Aliza Sherman?

          • @alizasherman on Twitter
          • facebook.com/alizapilarsherman
          • linkedin.com/in/alizasherman
          • www.conversify.net
          • aliza@conversify.net

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