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7 steps to a social media marketing plan (SMMP)
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Aliza Sherman
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Speaker, Writer, Marketer, Web Pioneer at Mediaegg LLC
May. 3, 2010
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7 steps to a social media marketing plan (SMMP)
May. 3, 2010
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84 likes
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7 steps to a social media marketing plan (SMMP) by Aliza Sherman, Conversify.net
Aliza Sherman
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Speaker, Writer, Marketer, Web Pioneer at Mediaegg LLC
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7 steps to a social media marketing plan (SMMP)
Create a Successful
Social Media Marketing Plan (SMMP): The Seven-Step Program Presented by: Aliza Sherman
Why? Who? Where?
What? How Much?
Why?
Loyalty
Feedback
Word-of-Mouth
Social Media misperceptions
1. Viral is a strategy. 2. I can control it. 3. I can buy Friends. 4. Bought Friends will listen to me. 5. I can just buy an ad. 6. I’ll put all my eggs in the SM basket.
Why you might
FAIL 1. Wrong objectives 2. Wrong target 3. Wrong messages 4. Wrong channes 5. Wrong tactics
Why do you
want to use social media?
Who?
Demographics suck
Psychographics rule
Who are you
trying to reach?
Where?
Social Media Tools
blogs micro blogs podcasts videocasts photo sharing video sharing content rating bookmark sharing virtual worlds RSS feeds social networks wikis
Assets Social Media
location people stories images words audio video
Website
Blog
Social Networks
Social Tools
Integration with RSS
Where are you
going to reach them?
What?
Grow FFF
Increase WOM
Encourage Sharing
Stimulate Conversations
Drive Actions
What are you
going to do with social media tools?
How Much?
Numbers Centric
People Centric
“ I’d rather
have 100 engaged followers than 1000 or 10,000 who ignore me.” --Aliza Sherman
How are you
measuring?
How much is
enough?
Social Media Tools
blogs micro blogs podcasts videocasts photo sharing video sharing content rating bookmark sharing virtual worlds RSS feeds social networks wikis
Step 1: Objectives
attainable marketing measurable
Step 2: Audience
online participation primed
Step 3: Assets
locate review integrate
Step 4: Tactics
appropriate manageable sustainable
Step 5: Big
Ideas risky rewarding repeatable
Step 6: Measurement
benchmark monitor reporting
Step 7: Rinse,
Repeat leverage augment optimize
Objectives Audience Assets
Tactics Big Ideas Measurement Rinse, Repeat
“ Social Media
is not a campaign. It is a commitment.” --Jeffrey Hazlett, Kodak
Listen
Interact
Engage
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