This was our class presentation which was about communication. In this presentation I have covered many topics like Communication, Basic Forms of Communication, Elements of Communication, Communication in an Organization, Effective Communication, Communication Barriers, How to Overcome Barriers etc.

1. COMMUNICATION
ORAL COMMUNICATION
PRESENTED BY:
Abdal Khan
Mian Jawad Shah
Syed Ibrahim Shams (5958)
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2. CONTENT
• Communication
• Basic Forms of Communication
• Elements of Communication
• Communication in an Organization
• Video
• Effective Communication
• Ways to become a better communicator
• Combine Words And Body Language
• Listen Attentively
• Use The Appropriate Words
• Practice Constantly
• Communication Barriers
• Factors of Communication Barriers
• How to Overcome Barriers
• Video
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3. COMMUNICATION
Communication is the transfer of information from
one person to another person. It is the way of
reaching others by transmitting ideas, facts,
thoughts, feelings & values.
It is defined as the interchange of thoughts or
opinions through shared symbols.
e.g. Language, Words, Phrases, Body
language etc.
The word “communication” is derived from a
Latin word “communicare” which means
Share, Participate, Impart.
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4. BASIC FORMS OF COMMUNICATION
There are two basic forms of communication:
• Verbal Communication
• Non-Verbal Communication
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5. BASIC FORMS OF COMMUNICATION
Verbal Communication:
Verbal communication (vocal included)
contributes to 45% of our communication. It
involves the use of language and meaning (either
oral or written).
Non-verbal Communication:
Non verbal communication is the conscious and
unconscious body movements in communication that
couple with physical and environmental surroundings.
Non verbal communications are those which are not
expressed orally or in writing and includes human
elements associated with communication
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6. ELEMENTS OF COMMUNICATION PROCESS
• Sender:
It is the person who intends to make contact with the
objective of passing the message to other persons.
• Message:
This is the subject matter of the communication which is
intended to be passed to the receiver from the sender.
• Encoding:
The process of converting the message into communication
symbols.
• Channel:
Message encoded into symbols are transmitted by the
sender through a channel.
• Receiver
The person or group to whom the message is directed.
• Decoding
The receiver translates the words and symbols used in the
message into idea and interprets it to obtain its meaning.
• Feedback
It is the way of judging the effectiveness of the message.
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7. COMMUNICATION IN AN ORGANIZATION
There are two main types of Communication in an organizational setting.
• Internal Communication (HAVE TWO MORE TYPES)
• Formal Communication Network (SUB-DIVIDED INTO THREE TYPES)
• Downwards Flow
• Upwards Flow
• Horizontal Flow
• Informal Communication Network
• External Communication (HAVE TWO MORE TYPES)
• Formal Communication Network
• Informal Communication Network
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8. EFFECTIVE COMMUNICATION
Effective communication skills play an important role in various aspects of our lives. Its primary
goal is to convey your feelings or message to others; the clearer the better.
Four Ways To Become a better communicator:
• Combine Words And Body Language
• Listen Attentively
• Use The Appropriate Words
• Practice Constantly
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9. COMBINE WORDS AND BODY LANGUAGE
If you want to communicate your ideas and
emotions, facial expressions and body gestures
can be just as effective as their verbal counter
parts. And by combining body movements
along-with words, you can achieve better
clarity of thought and convey the information
in a clear-cut style.
The words and expressions should match with
the message that you will deliver. If you are
delivering a negative message, there should
not be any smile on your face.
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10. LISTEN ATTENTIVELY
Listening is very much a part of effective
communication. In order to deliver the
message in a powerful way, you have to
acknowledge what others are saying and put
the spotlight on them. After listening to others,
you can take sometime to recollect your
thoughts so that you will deliver a meaningful
output.
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11. USE THE APPROPRIATE WORDS
While speaking, it is required to use the proper words that your counterpart can relate to. If you
are not sure about the usage of a word, you better abstain from using it.
Correct pronunciation should be used. The right kind of tempo and volume should be maintained
throughout your speech. It is required to test and modulate your voice so that others will show
interest in what you are saying.
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12. PRACTICE CONSTANTLY
Effective communication skills can be developed through constant practice. You can observe
how experts speak at various instances. Learn from them.
Exercise restraint when you are stressed. While maintaining your stand on a particular point, there
will be instances where you should go for compromise, so that you can regain confidence to
speak in a better way.
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13. COMMUNICATION BARRIERS
There are many reasons why interpersonal
communications may fail. In many
communications, the message (what is said)
may not be received exactly the way the
sender intended. It is, therefore, important that
the communicator seeks feedback to check
that their message is clearly understood.
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14. FACTORS OF COMMUNICATION BARRIERS
• The use of jargon
• Emotional barriers and taboos
• Lack of attention, interest, distractions, or irrelevance to the receiver
• Differences in perception and viewpoint
• Physical disabilities such as hearing problems or speech difficulties
• Physical barriers to non-verbal communication
• Language differences and the difficulty in understanding unfamiliar accents
• Expectations and prejudices which may lead to false assumptions or stereotyping
• Cultural differences
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15. HOW TO OVERCOME COMMUNICATION BARRIERS?
It is very important to recognize and overcome
barriers to effective communication for
operational optimization.
Some of the steps that can be taken in this
respect are:
• Feedback and upward communication
• Improve listening skills
• Develop writing skills
• Avoid credibility gaps
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16. THANK YOU
Thank you for listening to us
Any type of question will be welcomed
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