More Mind Reach

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The presentation prepared by Robin Good for the National eXtension Virtual Conference 2011,

The presentation prepared by Robin Good for the National eXtension Virtual Conference 2011,

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  • 1. *More Mind Reach*National eXtension Virtual Conference 2011October 17, 18 & 19, 2011
  • 2. How can you achieve more mind reach
  • 3. How can you achieve more mind reach by helping others and creating something of value?
  • 4. How can you achieve more mind reach while building your reputation by helping others and making your efforts sustainable? and creating something of value?
  • 5. The Sharewood Formula Focus Value Fans Listen
  • 6. The n. 1 factor is
  • 7. Focus
  • 8. :..WARNING..: There are essentially only TWO ways1) Posizionati that people can find you online 1. Through a search (via Google, Bing etc.) 2. Through a social recommendation
  • 9. 1. Intercept a specific need Bruce Lee’s Jeet Kune Do means “the first that intercepts”
  • 10. Why to intercept a specific need?1. People do not wander online. They “actively” search for something specific they need or they are interested into.2. By intercepting a specific need you know exactly what your audience wants and why.3. People today want to get their info, their tools and services from someone they consider a “trusted” specialist, an expert.
  • 11. Identify a specific PIN
  • 12. Identify a specific PIN• PIN = Problem, Interest, Need
  • 13. Identify a specific PIN and go AFTER IT!• PIN = Problem, Interest, Need
  • 14. Identify a specific PIN
  • 15. 2. Create Unique Value
  • 16. Why to create value?1. To build for yourself a reputation for being “the someone to go to” on that topic. People / orgs who can create valuable objects are considered “reputable”.2. To become “visible”. This is why you need to create something really special and unique. Something that is of actual value (usefulness) to a specific group of people. Quantity is not enough. It is quality and usefulness-insight that make the difference.3. To become “trusted” by sharing valuable things. Offline and online. (Links from others, articles about you, reviews, etc.)
  • 17. Why to create value?1. To help those who arrive on your site to find immediately something useful.2. To give them something so good they do want to come back for more.3. To motivate others to talk, recommend, reference, mention and link your good work.
  • 18. But how do you really define “value”?What’s “value”?
  • 19. The “wow” test
  • 20. Can you elicit these reactions?
  • 21. Can you elicit these reactions?
  • 22. Can you elicit these reactions?
  • 23. Can you elicit these reactions?
  • 24. Will they call their best friend, and tell themwhat you have just shown them?
  • 25. ...if so, what are the key traits of an information objectthat elicit that kind of reaction?
  • 26. Here the ones that work for me: Value Creat 2) e 1. Immediately useful (I can make use of it now)2) Create Value 2. Unique (haven’t seen anything like it before) 3. Special (has special, unexpected cool features) 4. Personalized (it seems to be cut exactly for my need) 5. Exclusive (unavailable elsewhere) 6. Accessible (easy to get to)
  • 27. Here the ones that work for me: Value Creat 2) e 7. Gives me a “set” of information that is self-contained – complete – organized2) Create Value 8. Provides me with a comprehensive view of something 9. Gives me access to all of the resources available 10. Makes sense for me of something otherwise complex, difficult to understand, scattered
  • 28. ...so, which could be some types of content formatsthat can be used to achieve this?
  • 29. Here are some ideas: Value Creat 2) e • Newsradar • Directory • Catalogue2) Create Value • Gallery • Collection • Digest • Guide • Course -Tutorial • Template - Model • Comparative Review • Interview
  • 30. The Complete WOW! Formats Maphttps://www.mindmeister.com/105737930
  • 31. Creating Value by Curating Content
  • 32. Risks and Opportunities of Curation• More of the same junk• No added value – just more noise• No Focus, just more news to go through• No voice – no insight to be gained• Easier, trendy way to produce content with zero effort• Better than a blog for who is looking just for that• A kind of touristic, amateurish photo shoot
  • 33. Curation as Photography• You can take pictures by filling your frame with something, or...• You can make photographs by “curating” all aspects of it: – Subject – focus – Framing – context – Lighting – tone – Exposure – your take – ....
  • 34. Curation as Dolby• The noise can help in finding the real “sound”• The more "noise" there is in the news stream the easier it is to distinguish what is good and relevant from what is not.• You can hear the same very concept explained by Robert Scoble (at min: 19 30") in this excellent video interview done with Howard Rheingold on the very topic of online content curation
  • 35. How Many Ways to Curating Content?
  • 36. How Many Ways to Curating Content? http://bit.ly/curation-types
  • 37. What do we need from Curation Tool Builders?• Not just another publishing tool• Competence, interest, attention to curators’ real needs• Credit, attribution, transparency• Support for existing open standards• Rewarding quality work• New display and delivery formats• Search facilities• Access to Archives• Freedom of choice for where I want to publish
  • 38. The Upcoming Types of Curated Formats http://bit.ly/curation-upcoming-formats
  • 39. And what happens next?What do I do after I create value?
  • 40. 3. Cultivate your community of fans
  • 41. Why to cultivate a following?1. To develop a loyal, passionate and growing group of fans willing to support your mission and projects/initiatives.2. To be able to become a trusted reference for them, on your specific subject matter area.3. To listen closely to what your fans and potential customers want.4. To understand and identify their PINs5. To create the premises for a sustainable and productive ecosystem.
  • 42. Nurture, Care, Truly Help Cultiv fans ate 3) • Support your readers, subscribers, customers by going out of your way in listening and3) Cultivate fans responding to their problems interests and needs (PINs). • Your fan success and satisfaction comes before your own. It is through their appreciation and satisfaction that you will grow and survive. • Invent new ways in which your fans can start also helping each other out.
  • 43. Share – Give out for free • Go out of your way to create value for others3) Cultivate fans • Share what has value • Give out for free what normally you would have charged for
  • 44. Engage, Interact • Start building your fan list3) Cultivate fans • Obtain permission to have a relationship exchange • Not by asking first name an emails, but by first giving out freely objects that build your reputation and then offering more “advanced” value that need a sign-up to be accessed
  • 45. Engage, Interact • Welcome each new subscriber warmly3) Cultivate fans • Talk/Write to that person directly as if it was a friend, not as a company would typically “broadcast” information and news to its customers • Use the “I” and “you” rather than the default “media plural” (we are going to.... And you guys are going to..)
  • 46. Engage, Interact • Start building your fan list3) Cultivate fans • Obtain permission to have a relationship exchange • Don’t abuse of this permission. Use it only to share valuable information.
  • 47. Engage, Interact • Segment, segment, segment3) Cultivate fans • Don’ t put everyone in the same bucket • The name of the game is personalization, not spamming
  • 48. 3) Cultivate fans Spark Conversations
  • 49. Spark Conversations by using: • Newsletter3) Cultivate fans • Events – online and off • Comments • Email requests • Facebook Questions • Forum • Q&As, FAQ • Polls
  • 50. 3) Cultivate fans Spark Conversations map https://www.mindmeister.com/118404016
  • 51. 4. Deep-Listen
  • 52. Why to deep-listen?1. To really understand what your fans need and want2. To build value starting from what they need, rather than what you think they do3. To improve and refine your services and offerings on the basis of their feedback and suggestions4. To be part of the ecosystem and to grow with it, rather than to plan it at a table and “engineer” it into a direction.
  • 53. 4) Deep-Listen Listen in between the lines of...
  • 54. Listen in between the lines of... • Email replies4) Deep-Listen
  • 55. Listen in between the lines of... • Suggestions, tips, critiques4) Deep-Listen
  • 56. Listen in between the lines of... • Questions, requests, comments4) Deep-Listen
  • 57. 4) Deep-Listen Listen to their PINs! • PIN = Problem, Interest, Need
  • 58. Where and How To Listen
  • 59. a) Inside your inbox
  • 60. b) YouTube comments
  • 61. c) Facebook requests
  • 62. d) Forum Posts
  • 63. d) Social searches
  • 64. e) Twitter Hashtags
  • 65. f) Social Monitoring Tools
  • 66. f) Social Monitoring Tools
  • 67. f) Social Monitoring Toolshttp://www.mediabistro.com/alltwitter/files/2011/04/social-media-monitoring-survey.jpg
  • 68. g) From Your Fans ...by first giving out something valuable and free
  • 69. 5. Create Sustainability
  • 70. 5. by creating useful Tailor-Made Tools
  • 71. Why to create sustainabilty with tailor-made tools?1. To be able to carry our mission – project ahead over time2. To help your fans – community solve their problems and move forward3. To gain more “authority” and reputation in your area, and4. To gain more visibility to those who are actively searching for a solution in your area of expertise5. To leave something of value behind
  • 72. Create Tailor Made Tools and Content • Software Tools5) Create Sustainability • Plugins, add-ons • Template, models • Examples Showcase • Directory, catalogues • News channels • Guides • Courses
  • 73. Look at the difference! Idea - Bet ddddddddBusiness / Profit/drivenHeavy Advertising Promotions
  • 74. Look at the difference! Idea - Bet Focus / Intercept PIN ddddddddBusiness / Profit/drivenHeavy Advertising Promotions
  • 75. Look at the difference! Idea - Bet Focus / Intercept PIN ddddddddBusiness / Profit-drivenHeavy Advertising Promotions
  • 76. Look at the difference! Idea - Bet Focus / Intercept PIN ddddddddBusiness / Profit-driven Passion / Competence/drivenHeavy Advertising Promotions
  • 77. Look at the difference! Idea - Bet Focus / Intercept PIN ddddddddBusiness / Profit-driven Passion / Competence/drivenHeavy Advertising Promotions
  • 78. Look at the difference! Idea - Bet Focus / Intercept PIN ddddddddBusiness / Profit-driven Passion / Competence/drivenHeavy Advertising Create high-value Promotions
  • 79. Look at the difference! Idea - Bet Focus / Intercept PIN ddddddddBusiness / Profit-driven Passion / Competence/drivenHeavy Advertising Create high-value Promotions
  • 80. Look at the difference! Idea - Bet Focus / Intercept PIN ddddddddBusiness / Profit-driven Passion / Competence/drivenHeavy Advertising Create high-value Promotions Share for free
  • 81. Look at the difference!High/Volume, High/frequency dddddddd Press Releases Showcases, Public eventsAgents, affiliates, salesmen
  • 82. Look at the difference!High/Volume, High/frequency Outstanding help dddddddd Press Releases Showcases, Public eventsAgents, affiliates, salesmen
  • 83. Look at the difference!High/Volume, High/frequency Outstanding help dddddddd Press Releases Showcases, Public eventsAgents, affiliates, salesmen
  • 84. Look at the difference!High/Volume, High/frequency Outstanding help dddddddd Press Releases Engage, Interact Showcases, Public eventsAgents, affiliates, salesmen
  • 85. Look at the difference!High/Volume, High/frequency Outstanding help dddddddd Press Releases Engage, Interact Showcases, Public eventsAgents, affiliates, salesmen
  • 86. Look at the difference!High/Volume, High/frequency Outstanding help dddddddd Press Releases Engage, Interact Showcases, Public events Deep listenAgents, affiliates, salesmen
  • 87. Look at the difference!High/Volume, High/frequency Outstanding help dddddddd Press Releases Engage, Interact Showcases, Public events Deep listenAgents, affiliates, salesmen
  • 88. Look at the difference!High/Volume, High/frequency Outstanding help dddddddd Press Releases Engage, Interact Showcases, Public events Deep listenAgents, affiliates, salesmen Share for free
  • 89. *More Mind Reach*National eXtension Virtual Conference 2011October 17, 18 & 19, 2011 Find this presentation here: http://slideshare.com/RobinGood
  • 90. www.MasterNewMedia.orgScoop.it/RobinGoodTwitter.com/RobinGoodFacebook.com/RobinGoodYoutube.com/RobinGood